Strategy Pack game won't install

Ok, I'm really really frustrated!! I have been trying for 3 days now to install the Strategy Pack game (it has the following games : Great War Nations:The Spartans, Seven Kingdoms Conquest and Golden Horde). On my computer it installed in less than 10 minutes..but on my husbands new computer it wouldn't do anything so we went the long way about it by going into run and it was almost all the way installed when it said "installation ended prematurely because of an error" . It has been doing this for 3 days now and we have tried running/installing in compatibility mode and everything!! SOOO Frustrated please help!!! BTW-the systems this game can run in are 2000, VISTA AND XP.
Thanks!!
Heidi
 

My Computer

Heidi
If you try to install but it is not complteted it is very possible that remanants of the install remain, and will prevent future installs.
There is software, such as ccleaner that will remove the remnants, but I find this procedure to be the best
Make a system restore from before the first install attempt.
Then make sure that your Vista has all the required SPs and updates.
Make sure that your computer has the required specifications (memory etc)
Then try to install again, after a reboot.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
If your husband has a new computer, I doubt if its Vista. If it is Seven try test for compatiblity.
http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I tried to do the system restore..It didn't work :(. My husband's computer isn't new enough to have Windows 7. It has the Vista. I am very computer savvy but have never run into this problem before....Is there anything else I can do?
 

My Computer

Hello, there was a User that came in yesterday, had an install issue. seems as if the Game manufacture had its own installer program for the game , and it worked. Maybe this game has its own also ?
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Are you using Norton or Zone Alarm, sometimes those programs will stop programs from running/installing > Just a thought ?
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
You are using admin account ?
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Check to see if there is a problem with your computer to make it not possible to run Seven. If there is that may be why you cant install the game; a hardware problem
Windows Upgrade Advisor for Windows Vista - Microsoft Windows
when we bought his computer 7 wasn't out then....But this game can run on any of these : 7, XP AND VISTA.... :)

Yes, but computers get old and deteriorate, check now. It may be the computer. If it is OK for Seven, its probably not a hardware problem thats the cause. If it is lets find it.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Well, got me scratching my head, i threw in my 2 cents, Rich will probably find a solution for you, He is one of the best here.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Check to see if there is a problem with your computer to make it not possible to run Seven. If there is that may be why you cant install the game; a hardware problem
Windows Upgrade Advisor for Windows Vista - Microsoft Windows
when we bought his computer 7 wasn't out then....But this game can run on any of these : 7, XP AND VISTA.... :)

Yes, but computers get old and deteriorate, check now. It may be the computer. If it is OK for Seven, its probably not a hardware problem thats the cause. If it is lets find it.
I tried posting back but it didn't go through the first time so hopefully you can see it now...Yes it looks to be good for seven....Thanks for all your doing for me!
 

My Computer

OK, that was step one, now check the requirements for the game and be sure you are up to snuff. For example, if 1MB of memory is required make sure you have enough available. Dont guess, check your computer. If you dont know how to check to see what is available for memory, Hard Drive etc post back.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
OK, that was step one, now check the requirements for the game and be sure you are up to snuff. For example, if 1MB of memory is required make sure you have enough available. Dont guess, check your computer. If you dont know how to check to see what is available for memory, Hard Drive etc post back.
My husband checked and we have more than enough requirements for the game....:)
 

My Computer

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