Inactive icons

eknirb

eknirb

Member
First of all, great to have discovered this site. It has helped a big deal. Heck, now that I knew where to look, I figured out to always allow scripted windows to pop up (like when you want to hyperlink text inside Yahoo Mail.)

Here's one for you.

Everyone has a series of icons active in the systray. Mine would be,
itunes..yahoo IM...HP printer..trend micro AV. I have those set as 'always show.'

there's another one I always want to show- the 'webroot spy sweeper' that came with the PC. I set it to always show. But then it always reverts to 'hide' or 'hide when inactive.'

why is that?
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900
eknirb said:
First of all, great to have discovered this site. It has helped a big deal. Heck, now that I knew where to look, I figured out to always allow scripted windows to pop up (like when you want to hyperlink text inside Yahoo Mail.)

Here's one for you.

Everyone has a series of icons active in the systray. Mine would be,
itunes..yahoo IM...HP printer..trend micro AV. I have those set as 'always show.'

there's another one I always want to show- the 'webroot spy sweeper' that came with the PC. I set it to always show. But then it always reverts to 'hide' or 'hide when inactive.'

why is that?
Click to expand...

Glad you're enjoying the forums :party:

I've read that there was a windows update in the past 30 days related to your software. The support site for your software says you need to download the latest version. Here's the support site for your software:

Online Customer Support

I would suggest that it is program related rather than OS related, since your other system tray icons are unaffected. Once you've downloaded the latest version of your software, if the problem persists, I'd contact the support group for your software and tell them about your issue.

I hope this helps.
 

My Computer

System One

  • CPU
    Intel Q6600 Quad Core 2.4 Ghz
    Motherboard
    Dell 0TP406
    Memory
    4 X 1 GB DDR2 Kingston 800 Mhz
    Graphics Card(s)
    Nvidia 8800 GT 512 MB
    Monitor(s) Displays
    Dual Dell 22" Widescreen
    Screen Resolution
    3360x1050
    Hard Drives
    320 GB Internal Main
    500 GB USB External
    160 GB USB External
    2TB USB External
    Internet Speed
    DSL 3MB
hmm, i have the latest version: The Latest Version: 5.5.7 (build 124)
ah well, not a big issue, but thanks for the answer.
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900
eknirb said:
hmm, i have the latest version: The Latest Version: 5.5.7 (build 124)
ah well, not a big issue, but thanks for the answer.
Click to expand...

Another possibility. How about completely uninstalling the program, reinstalling it and seeing if the problem persists.

I'm thinking there is some part of the program that is not permitting the icon to be displayed in the system tray. If this is happening to you, it may be happening to others. I'd be sure to let the software support folks know about this.

Best of luck to you.
 

My Computer

System One

  • CPU
    Intel Q6600 Quad Core 2.4 Ghz
    Motherboard
    Dell 0TP406
    Memory
    4 X 1 GB DDR2 Kingston 800 Mhz
    Graphics Card(s)
    Nvidia 8800 GT 512 MB
    Monitor(s) Displays
    Dual Dell 22" Widescreen
    Screen Resolution
    3360x1050
    Hard Drives
    320 GB Internal Main
    500 GB USB External
    160 GB USB External
    2TB USB External
    Internet Speed
    DSL 3MB
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