IE7 and WMP11 Crashing

B

BigT504

New Member
Guys, new to the forums, hoping I'll find some help. I have problems with WMP11 and IE7 both crashing. The APPCRASH details are the same for both programs but I cannot find anywhere on the internet that talks about this error. These are the details.

OS: Windows Vista Ultimate 32-bit

Error:
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 477b2e95
Fault Module Name: StackHash_3b2b
Fault Module Version: 6.0.6001.17128
Fault Module Timestamp: 477b3dd8
Exception Code: c0000374
Exception Offset: 000b0110
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 3b2b
Additional Information 2: 0a41538fa5650641438f9f6ac00fdd2b
Additional Information 3: 3afb
Additional Information 4: 1e44c7d0af21801b777494d18aa9a559

The error is exactly the same for both IE7 and WMP11, the only difference is of course the "APP NAME".

Any help would be aprecciated! :cry:
 

My Computer

System One

Hi BigT504,

Welcome to Vista Forums. :party:

You may have a bad IE7 add-on that is causing it to crash. This tutorial will show you how to test and fix this problem if this is the case.

http://www.vistax64.com/tutorials/114310-internet-explorer-reset.html


For WMP11, it can be the same problem with a plug-in. In WMP11, click on Tools, Plug-ins, Options. Remove any suspect plug-ins to see if that helps.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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