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Control Panel cause Explorer to stop working

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Old 05-15-2008   #1
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Control Panel cause Explorer to stop working

Everytime I try to open up the control pane, Vista tells me that Windows Explorer has stopped working, then restarts it.

I'm using Business Ultimate 64bit. I've run sfc /scannow several times.

I have a custom built PC,
Giga-Byte EP35-DS4 Motherboard
Intel Core 2 Quad at 2.4Ghz, Kentsfield model
2GB Ram, Crucial Ballistix DDR2
eVGA GeForce 8800 GT
Seagate 500GB HD
Samsung DVD Burner
Encore Wireless card

That's about it. Default BIOS setup. Any help would be appreciated... I tried running 'msconfig' and disabling all Non-Microsoft Services and all Startup items.

Interestingly enough, when I boot into Safe Mode I can access the Control Panel just fine. I don't know what that means.. I'm new to this, I'm a Mac user by default.

Thanks in advance!
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Old 05-15-2008   #2
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Re: Control Panel cause Explorer to stop working

Hi,

Do you have in system32 a file named: Firebird2Control.cpl ?
If yes, remove it from system 32 and it should work.

Sid.
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Old 05-15-2008   #3
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Re: Control Panel cause Explorer to stop working

Look in your performance and error logs. You can get to this by clicking on start, then right click on computer and choose manage. There may be something there telling you what the exact problems is or more information on what is going on.

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Old 05-15-2008   #4
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Re: Control Panel cause Explorer to stop working

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sidney1st
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Hi,

Do you have in system32 a file named: Firebird2Control.cpl ?
If yes, remove it from system 32 and it should work.
I don't have that file anywhere on my computer, I did a search for it and came up with nothing.

Here's the log file for the crash:

Faulting application Explorer.EXE, version 6.0.6001.18000, time stamp 0x479194ae, faulting module BROWSEUI.dll, version 6.0.6001.18000, time stamp 0x4791a6e1, exception code 0x80000003, fault offset 0x00000000000e2b09, process id 0x8c0, application start time 0x01c8b789c42705ca.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2008-05-16T19:25:51.000Z" />

<EventRecordID>719</EventRecordID>

<Channel>Application</Channel>

<Computer>Jared</Computer>

<Security />

</System>


- <EventData>
<Data>Explorer.EXE</Data>

<Data>6.0.6001.18000</Data>

<Data>479194ae</Data>

<Data>BROWSEUI.dll</Data>

<Data>6.0.6001.18000</Data>

<Data>4791a6e1</Data>

<Data>80000003</Data>

<Data>00000000000e2b09</Data>

<Data>8c0</Data>

<Data>01c8b789c42705ca</Data>

</EventData>


</Event>
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Old 05-15-2008   #5
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Re: Control Panel cause Explorer to stop working

To start with,
launch CMD (run as administrator)
Type in: sfc /scannow
Press enter.

Sid.
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Old 05-15-2008   #6
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Re: Control Panel cause Explorer to stop working

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sidney1st
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To start with,
launch CMD (run as administrator)
Type in: sfc /scannow
Press enter.
I've done that 3 times. Every time the same file comes up as corrupted, it says it fixed it, and I run it again, and have the same corrupt file.
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Old 05-15-2008   #7
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Re: Control Panel cause Explorer to stop working

Hi Jared,

As a last resort you can do a Repair Install for Vista using some Guides already available on our site...

This will allow you to repair your Vista installation and keep your user account files, settings, and programs. You will be performing a Upgrade Install from within your currently running Vista.

Repair Install For Vista
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Old 05-15-2008   #8
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Re: Control Panel cause Explorer to stop working

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dmex
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Hi Jared,

As a last resort you can do a Repair Install for Vista using some Guides already available on our site...

This will allow you to repair your Vista installation and keep your user account files, settings, and programs. You will be performing a Upgrade Install from within your currently running Vista.

Repair Install For Vista
I just finished that and the problem persists...
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Old 05-15-2008   #9
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Re: Control Panel cause Explorer to stop working

Hey Jared,

What programs and drivers have you installed since the re-install? Its clear some 3rd party application is causing the control panel to crash when It trys to load them..
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Old 05-16-2008   #10
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Re: Control Panel cause Explorer to stop working

Not a lot, I just installed Vista yesterday. I didin't do a full reinstall today, I did a repair/upgrade install.

I have Putty, Steam, dbDesigner4, Firefox, Thunderbird, nVidia GeForce drivers, Realtek audio drivers, my Giga-Byte chipset drivers, encore wireless drivers, iTunes and Quicktime. That's about it....

I've tried running msconfig and disabling everything, but that didn't work.
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