Messed up Images in Vista Home Premium

D

DawnB

New Member
It seems that any images that I try to put on my HP Vista desktop from any other source (i.e. digital camera card, XP laptop) end up being messed up - bars running through images, half the image gone, etc.

The strange thing, is that yesterday when I tried this out with a digital camera card, the image thumbnails viewed correctly and then literally seconds later, they transformed before my eyes to screwed up pics. If I open the images, they are also messed up, so it's not just viewing them via thumbnails. The odd thing, is that if vista originates the pics, i.e. downloaded stockphotography, then everything is just fine.

I spent probably 45 minutes to an hour on the phone with an HP guy last night who had me download the service pack for Vista, but that didn't fix my problem.

We're planning on vacation next week and I was going to take the laptop and the digital camera, but it sounds like I won't be able to take the images and put them on the desktop (only the laptop) unless I can figure out what's causing this problem.

If anyone had a thought on this, I'd really appreciate it.

Dawn
 

My Computer

System One

Hi, DawnB, and welcome to the forums.

Have you verified that all of your drivers on the machine are the most recent ones available from either the HP website or else from the hardware manufacturer(s)' sites?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
DawnB said:
It seems that any images that I try to put on my HP Vista desktop from any other source (i.e. digital camera card, XP laptop) end up being messed up - bars running through images, half the image gone, etc.

The strange thing, is that yesterday when I tried this out with a digital camera card, the image thumbnails viewed correctly and then literally seconds later, they transformed before my eyes to screwed up pics. If I open the images, they are also messed up, so it's not just viewing them via thumbnails. The odd thing, is that if vista originates the pics, i.e. downloaded stockphotography, then everything is just fine.

I spent probably 45 minutes to an hour on the phone with an HP guy last night who had me download the service pack for Vista, but that didn't fix my problem.

We're planning on vacation next week and I was going to take the laptop and the digital camera, but it sounds like I won't be able to take the images and put them on the desktop (only the laptop) unless I can figure out what's causing this problem.

If anyone had a thought on this, I'd really appreciate it.

Dawn
Click to expand...

I'd addition to JohnGalt's advice about checking for the latest drivers (both for the computer and the digital camera), I'd verify also that the link between computer and camera is working correctly, because it sounds to me like the entire file is not being transferred.

Let me guess - when you say "messed up", I take it you mean that half the image shows, with the bottom half grayed out? This is usually the symptom of a JPG file that is incomplete.

If your camera stores its photos on a SD Card, or some other similar device, have you tried to use a card reader to "upload" the photos? In other words, don't link the camera, take the SD Card out and plug it directly into your computer SD Card reader (if you have one), and then try to manually copy the photos. At the very least, this will help to determine where the problem lies...
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom 9600 Quad
    Motherboard
    ASUS MB-M3A32-MVP Deluxe/WiFi
    Memory
    2 x A-Data 2GB DDR2-800
    Graphics Card(s)
    ASUS ATI Radeon HD 2400PRO
    Monitor(s) Displays
    SAHARA 21"
    Screen Resolution
    1600x1200
    Hard Drives
    2 x 80GB Seagate (I)
    2 x 120GB Seagate (I/S)
    2 x 200GB Seagate (I/S)
    2 x 250GB Seagate (I/S)
    PSU
    800W
    Case
    Thermaltake Tai-Chi
    Cooling
    Tai-Chi Water Cooler
    Keyboard
    Genius
    Mouse
    Logitech
    Internet Speed
    384kbps
    Other Info
    Currently dual booting between Vista x64 Ultimate Windows 7 BETA x64
Peter, I am not sure this is the case - specifically because of the OP saying this:
The strange thing, is that yesterday when I tried this out with a digital camera card, the image thumbnails viewed correctly and then literally seconds later, they transformed before my eyes to screwed up pics.
Click to expand...
Now that I think about it I wonder if this is in actuality a failing graphics card....

Dawn, if you're running Aero on your desktop, disable that and see if it helps. Also, try and see if setting the value of Control Panel --> System and Maintenance --> System -->Advanced tab --> Performance settings --> Visual Effects tab to adjust for best performance helps.
 
Last edited:

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
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