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07-02-2008
| #1 (permalink) |
| Vista 64 | clowns at microsoft Anyone know how to properly contact MS's lame support when they don't provide an actual reply to email address or phone number?? Example: Quote: Thank you for contacting the JMR Partner Management Team. My name is Michael and I am responding to your request for enrollment to the Junk Mail Reporting Partner Program. I appreciate your interest in joining this program. MSN Hotmail has a Junk E-Mail Reporting (JMR) Partner Program to help organizations maintain mailing best practices by unsubscribing unwanted recipients and ensuring clean mailing lists. We are pleased to inform you that logicweb.com has passed the initial qualifications for enrollment into the JMR Partner Program. Our next step would be to establish a Junk E-Mail Reporting Agreement with your organization. Our preferred method of establishing this agreement is via digitally signing of the JMR Reporting Agreement. To set up the digital document and provide signing instructions, we will need the full name and email address of the person with authority to sign for your company. Please note, if the company name in the previous paragraph is incorrect, please include the correct name. When we have all this information an email will be sent to the signer with a link to our digital signing site. The digital signing process is simple and in most cases much faster than signing and mailing a hardcopy of the agreement. If you prefer you may sign a hardcopy agreement and mail it back to us. If this is your preference, please notify us via email at this address and we will send you a copy of the partner agreement for signature. Please note that the intent of this program is to provide you with a list of users that wish to be removed from your mail distributions. Participation in the program does not guarantee that your IP will not be blocked in the future and that individual blocking / un-blocking issues will still need to be handled through the HM Support Team. If you have any questions, please feel free to respond to us. We look forward to your participation in this program. Thank you, Michael M. The JMR Partner Management Team Quote: SENDS.JMRP.WW.00.EN.SYK.MNL.TS.T01.SPT.00.EM@css.one.microsoft.com Nice job microsoft!!! Genius!! No proper email, no phone number, nothing. |
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07-02-2008
| #2 (permalink) |
| Windows Vista™ Ultimate | Re: clowns at microsoft Hey Chad, I might be stating the obvious but cant you contact them the same way you did the first time? |
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07-02-2008
| #3 (permalink) |
| Vista 64 | Re: clowns at microsoft And each time they provide no valid email address reply nor phone number. This is the original form used. https://support.msn.com/eform.aspx?p...ail&ct=eformts |
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07-04-2008
| #4 (permalink) |
| Windows Vista™ Ultimate | Re: clowns at microsoft  Quote: Originally Posted by Chad  And each time they provide no valid email address reply nor phone number. This is the original form used. https://support.msn.com/eform.aspx?p...ail&ct=eformts I see you got answers at a few other forums... This page contains the e-mails and information you need to contact at least one of the teams.. MSN Hotmail Junk E-Mail Reporting Partner Program Frequently Asked Questions - Powered By Kayako SupportSuite Steven |
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