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Vista - I cannot access Programs and Features

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Old 07-09-2008   #1 (permalink)


Vista Home Premium 32bit
 
 

I cannot access Programs and Features

It says it has been disabled by the administrator. I am logged onto an account with admin privileges. How can I enable these features and others that seem to be disabled. I have Home Premium 32bit. The computer is running sluggishly and I am trying to remove programs that may be viruses or that are just taking up space. Any help would be great, thx in advance.

My System SpecsSystem Spec
Old 07-09-2008   #2 (permalink)


Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
 
 

Re: I cannot access Programs and Features

Hello JesseJane,

Welcome to Vista forums!

Install this HijackThis and attacth (not copy/paste) the log file.

Then someone that knows HijackThis can look at it for you and advise you further.







Later Ted
My System SpecsSystem Spec
Old 07-09-2008   #3 (permalink)


Vista Home Premium 32bit
 
 

Re: I cannot access Programs and Features

how do i attach a log file?
My System SpecsSystem Spec
Old 07-09-2008   #4 (permalink)


Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
 
 

Re: I cannot access Programs and Features

Quote  Quote: Originally Posted by JesseJane View Post
how do i attach a log file?
Hello again!

Save the log to your machine, then use the "paperclip" in the reply window
to post it here at the forums.

Name:  Link.JPG
Views: 52
Size:  11.2 KB






Later Ted
My System SpecsSystem Spec
Old 07-09-2008   #5 (permalink)


Vista Home Premium 32bit
 
 

Re: I cannot access Programs and Features

lol my window doesnt have that option, is it because my account has to few posts?
My System SpecsSystem Spec
Old 07-09-2008   #6 (permalink)


Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
 
 

Re: I cannot access Programs and Features

Use the yellow "Post Reply" button on the left side not the "Quick" reply.













Later Ted
My System SpecsSystem Spec
Old 07-09-2008   #7 (permalink)


Vista Home Premium 32bit
 
 

Re: I cannot access Programs and Features

ok here is the hijack this log file
Attached Files
File Type: log hijackthis.log (11.3 KB, 36 views)
My System SpecsSystem Spec
Old 07-09-2008   #8 (permalink)


Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
 
 

Re: I cannot access Programs and Features

O.K. JesseJane.

Someone that really knows HijackThis should be along to look at it for you before too long.

Be patient, keep checking back!









Later Ted
My System SpecsSystem Spec
Old 07-09-2008   #9 (permalink)


Vista Home Premium 32bit
 
 

Re: I cannot access Programs and Features

thx for the heads up
My System SpecsSystem Spec
Old 07-09-2008   #10 (permalink)


Vista Home Premium 32bit
 
 

Re: I cannot access Programs and Features

i think a virus has edited the registry, any clue how to check and fix it in the registry
My System SpecsSystem Spec
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