I cannot access Programs and Features


  1.    09 Jul 2008 #1
    Join Date : Jul 2008
    Posts : 6
    Vista Home Premium 32bit
    Local Time: 09:04

    I cannot access Programs and Features


    It says it has been disabled by the administrator. I am logged onto an account with admin privileges. How can I enable these features and others that seem to be disabled. I have Home Premium 32bit. The computer is running sluggishly and I am trying to remove programs that may be viruses or that are just taking up space. Any help would be great, thx in advance.
      My System SpecsSystem Spec

  2.    09 Jul 2008 #2
    Join Date : Feb 2008
    The Lowcountry
    Posts : 2,616
    Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
    Local Time: 10:04
    usa us south carolina

     

    Re: I cannot access Programs and Features


    Hello JesseJane,

    Welcome to Vista forums!

    Install this HijackThis and attacth (not copy/paste) the log file.

    Then someone that knows HijackThis can look at it for you and advise you further.







    Later Ted
      My System SpecsSystem Spec

  3.    09 Jul 2008 #3
    Join Date : Jul 2008
    Posts : 6
    Vista Home Premium 32bit
    Local Time: 09:04


      Thread Starter

    Re: I cannot access Programs and Features


    how do i attach a log file?
      My System SpecsSystem Spec

  4.    09 Jul 2008 #4
    Join Date : Feb 2008
    The Lowcountry
    Posts : 2,616
    Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
    Local Time: 10:04
    usa us south carolina

     

    Re: I cannot access Programs and Features


    Quote Originally Posted by JesseJane View Post
    how do i attach a log file?
    Hello again!

    Save the log to your machine, then use the "paperclip" in the reply window
    to post it here at the forums.

    -link-jpg






    Later Ted
      My System SpecsSystem Spec

  5.    09 Jul 2008 #5
    Join Date : Jul 2008
    Posts : 6
    Vista Home Premium 32bit
    Local Time: 09:04


      Thread Starter

    Re: I cannot access Programs and Features


    lol my window doesnt have that option, is it because my account has to few posts?
      My System SpecsSystem Spec

  6.    09 Jul 2008 #6
    Join Date : Feb 2008
    The Lowcountry
    Posts : 2,616
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    Re: I cannot access Programs and Features


    Use the yellow "Post Reply" button on the left side not the "Quick" reply.













    Later Ted
      My System SpecsSystem Spec

  7.    09 Jul 2008 #7
    Join Date : Jul 2008
    Posts : 6
    Vista Home Premium 32bit
    Local Time: 09:04


      Thread Starter

    Re: I cannot access Programs and Features


    ok here is the hijack this log file
    Attached Files
      My System SpecsSystem Spec

  8.    09 Jul 2008 #8
    Join Date : Feb 2008
    The Lowcountry
    Posts : 2,616
    Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
    Local Time: 10:04
    usa us south carolina

     

    Re: I cannot access Programs and Features


    O.K. JesseJane.

    Someone that really knows HijackThis should be along to look at it for you before too long.

    Be patient, keep checking back!









    Later Ted
      My System SpecsSystem Spec

  9.    09 Jul 2008 #9
    Join Date : Jul 2008
    Posts : 6
    Vista Home Premium 32bit
    Local Time: 09:04


      Thread Starter

    Re: I cannot access Programs and Features


    thx for the heads up
      My System SpecsSystem Spec

  10.    09 Jul 2008 #10
    Join Date : Jul 2008
    Posts : 6
    Vista Home Premium 32bit
    Local Time: 09:04


      Thread Starter

    Re: I cannot access Programs and Features


    i think a virus has edited the registry, any clue how to check and fix it in the registry
      My System SpecsSystem Spec

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