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I cannot access Programs and Features

  1. #1



    Newbie
    Join Date : Jul 2008
    Posts : 6
    Vista Home Premium 32bit
    Local Time: 12:31 PM

    I cannot access Programs and Features

    It says it has been disabled by the administrator. I am logged onto an account with admin privileges. How can I enable these features and others that seem to be disabled. I have Home Premium 32bit. The computer is running sluggishly and I am trying to remove programs that may be viruses or that are just taking up space. Any help would be great, thx in advance.

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  3. #2
    Bare Foot Kid's Avatar

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    Re: I cannot access Programs and Features

    Hello JesseJane,

    Welcome to Vista forums!

    Install this HijackThis and attacth (not copy/paste) the log file.

    Then someone that knows HijackThis can look at it for you and advise you further.







    Later Ted

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  4. #3



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    Re: I cannot access Programs and Features

    how do i attach a log file?

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  5. #4
    Bare Foot Kid's Avatar

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    Re: I cannot access Programs and Features

    Quote Originally Posted by JesseJane View Post
    how do i attach a log file?
    Hello again!

    Save the log to your machine, then use the "paperclip" in the reply window
    to post it here at the forums.

    I cannot access Programs and Features-link.jpg






    Later Ted

      My System SpecsSystem Spec

  6. #5



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    Re: I cannot access Programs and Features

    lol my window doesnt have that option, is it because my account has to few posts?

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  7. #6
    Bare Foot Kid's Avatar

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    Re: I cannot access Programs and Features

    Use the yellow "Post Reply" button on the left side not the "Quick" reply.













    Later Ted

      My System SpecsSystem Spec

  8. #7



    Newbie
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    Re: I cannot access Programs and Features

    ok here is the hijack this log file

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  9. #8
    Bare Foot Kid's Avatar

    Technophile Wannabe


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    Re: I cannot access Programs and Features

    O.K. JesseJane.

    Someone that really knows HijackThis should be along to look at it for you before too long.

    Be patient, keep checking back!









    Later Ted

      My System SpecsSystem Spec

  10. #9



    Newbie
    Join Date : Jul 2008
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      Thread Starter

    Re: I cannot access Programs and Features

    thx for the heads up

      My System SpecsSystem Spec

  11. #10



    Newbie
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      Thread Starter

    Re: I cannot access Programs and Features

    i think a virus has edited the registry, any clue how to check and fix it in the registry

      My System SpecsSystem Spec


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