Vista - Vista BSOD usbhub.sys on shutdown

Hi guys,
I am almost completely happy with my new PC. I bought it with Vista 64 SP1 but am having troubles when shutting down the computer.

I have 3 different USB hubs that worked fine on my old XP Pro machine, I have tried each one of these in turn on my new Vista machine and for EVERY one, when I shutdown windows it BSODS and points at a usbhub.sys problem...

I have even just been out to the shops and purchased a brand new Vista certified Advent black 7 port powered USB2 hub and this exhibits exactly the same problem.

In all cases the hub works fine while the machine is on, but all cause a BSOD when attempting to shutdown.

Any ideas?

PS. My motherboard was a Asus P5E if that has any relevance...

Hi Tloram and welcome to the forums

What happens when you shutdown your PC WITHOUT a hub attached?
Dwarf

It shutdowns correctly!

Hi Tloram,

Trying to narrow things down a bit. You said that without a hub, your PC shuts down correctly. What happens when you plug a hub in WITHOUT any peripherals attached to it and then shut down? If it then shuts down, repeat by adding a peripheral to the hub one at a time. If a certain peripheral seems to cause the BSOD, try plugging that peripheral directly in to your PC avoiding the hub. Of course, if you want to avoid hubs altogether you can check to see if all USB headers on your motherboard (m/b) are utilised. If not, you can obtain expansion slot brackets with USB sockets mounted on them that connect to the headers on your m/b. Ideally, you should avoid hubs altogether if at all possible. Most m/bs can accept a number of USB devices (typically 6 - 12), and it is unlikely that the average user is going to require more than that.
Dwarf

Plugging in JUST the hub itself WITHOUT ANY devices will cause the BSOD everytime I shutdown. This is true for all 3 usb hubs I have now tried...

This is crazy. Any more ideas?

This is my hub >

http://www.pcworld.co.uk/martprd/sto...5&category_oid=

Hi Tloram,

What is the EXACT wording of the BSOD message?
Dwarf

Better check those hubs carefully - they *say* USB 2.0 but they in fact may not be....I had very very similar issues on my older machine (MSI Neo2 Platinum Edition based P4 3.2 GHz machine) when I used a couple of different (different manufacturers) USB 2.0 Hubs - the ports were supposed to be USB 2.0 but they did not play well with all hubs I tried, only some.

Will the BSOD error be stored anywhere? It disappears to fast to read and write it all down

Hmmmm, minidump files should give the info.
If you do not know about minidump files, open the reliability monitor, the error code should be displayed.

EDIT: Have a look too in the events log.

Hi guys, this is about as much info as I could dig up on the error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFFA600313D709
BCP3: FFFFFA60087B5878
BCP4: FFFFFA60087B5250
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\Mini072808-01.dmp
C:\Users\Tim\AppData\Local\Temp\WER-31059-0.sysdata.xml
C:\Users\Tim\AppData\Local\Temp\WERAF8F.tmp.version.txt
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Attached is the corresponding minidump file but I am unable to read it. Any help?