Can't upgrade to Vista Ultimate!

C

cyboid

New Member
Hello all,
I'm new to this forum as well as Vista,but my Toshiba lappy came with home premium installed. MS had a program that asked users of Vista and Xp to allow them to track user's web travels to help improve the OS. I agreed in return for a free copy to upgrade to Ultimate. They sent me both 64bit and 32bit versions. In trying to upgre to Ult32bit, my lappy grts half way through the upgrade and fails with no explanition given. I cintacted MS and found I had to unistall Vista SP1, upgrade and then re=install SP1. I tried this and the upgrade still fails...Can anyone give me a suggestion?

Thanx, Cyboid
 

My Computer

System One

Re: Can't upgrade tp Vista Ultimate!

So, you manually uninstalled Sp1 from you Home Premium and the upgrade fails?

It might also be driver related. Honestly, I'd back all your data up, then revert it to factory installs, and upgrade.
 

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Re: Can't upgrade tp Vista Ultimate!

If I have to...I find it strange that Ultimate won't give me a clue as to where it hurts.
 

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System One

Re: Can't upgrade tp Vista Ultimate!

I purchased the upgrade version of Vista - and to tell you the truth, I had problems with it from day one - but they were subtle - it would install fine, but then start to go fuzzy in a matter of weeks.

The first time I used my upgrade key on a Vista to Vista upgrade, it seemed to work ,but after that it went crazy.

I finally broke down and got a non upgrade version and all has been well since.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
Re: Can't upgrade tp Vista Ultimate!

I have just about the same problem and can't figure it out. I have a brand new, just out-of-the-box Toshiba A305D-S6849 with an OEM version of Vista Home Premium. I also have a brand new Vista Ultimate Upgrade DVD - also fresh out of the box.

I'm trying to do a clean install of Ultimate to wipe off all the pre-installed software and although I purchased the Upgrade DVD by mistake, when I run through the install wizard I'm only allowed to do a clean install.

Steps:

1. Ran through the install wizard with no updates or anything. Install hangs at the Completing Installation point. I let it sit for four hours.

2. Turned off the machine, it rolled back to the previous install.

3. I went to Windows Update and installed 26 updates. Then I ran the Vista Upgrade Advisor which told me that the ATI Radeon 3100 graphics display card would not work at all with Vista. This was interesting as it was working on the OEM installed Vista Home Premium. So I uninstalled that driver and uninstalled Norton for good measure.

4. I retried the install wizard and again it is hanging on the Completing Installation stage.

I plan to leave it over night to see if it will actually fail on its own. I can get a full version of the Vista Ultimate, but I don't think I need to and would rather not. I did not check to see if SP1 was installed on the Toshiba or not. It was ordered on 8/18 and delivered on 8/21 - same time as the software.

Any ideas?

Thanks
 

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System One

Re: Can't upgrade tp Vista Ultimate!

johngalt said:
I finally broke down and got a non upgrade version and all has been well since.
Click to expand...


never mentioned that part too me!!! lol just kidding

to do the upgrade you have to be in vista it's self with the computer turned on insert the disc and the upgrade should start or you may have to start it yourself.

if you do it from the boot menu then it will be a clean install which requires the full version.the upgrade version will use the loaded vista premium and upgrade that platform to ultimate.

if your wondering why i know this it's because it tells you in the manual that comes with the OS and tells you when doing a clean install if you upgrade you shouldn't loose any files or apps but i wouldn't put any stock in that claim back up everything to disc prior to doing this.
 

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System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
Re: Can't upgrade tp Vista Ultimate!

Thanks for the reply, but I don't really want to do an upgrade, I really want to do a full install.

However, when I start the install from inside Windows Vista Home Premium, the only choice is to do a Custom Install. The Upgrade selection is grayed out, it's not available. I'm not sure why that is, though.

I'm pretty sure I can do a full install from the Upgrade DVD, but maybe not. If I can't, why does it only let me select Custom Install?

If I try to boot from this DVD (Vista Ultimate Upgrade) will I get different behavior?
 

My Computer

System One

Re: Can't upgrade tp Vista Ultimate!

the option to do a custom install my give you options to keep your apps and so forth i would probably click it to find out.(but thats me)

the full version is 30 quid more perhaps for a reason it may not have certain code which the full version has as it is not seen as needed.(though that is just a guess)
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
Re: Can't upgrade tp Vista Ultimate!

gazz496 said:
the option to do a custom install my give you options to keep your apps and so forth i would probably click it to find out.(but thats me)

the full version is 30 quid more perhaps for a reason it may not have certain code which the full version has as it is not seen as needed.(though that is just a guess)
Click to expand...
This was sent to me from MS as a gift for allowing them to track my web movements for three months. I would think this is the full version from MS.
 

My Computer

System One

it would say upgrade in big bold letters in a red background on the case if it was if not then boot from disc and install.

wish they did that for me nice gift.
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
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