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Vista stuck with black screen with only mouse cursor

  1. #1


    Join Date : Aug 2008
    Posts : 4
    Vista Home Premium
    Local Time: 12:51

    Vista stuck with black screen with only mouse cursor

    Hey my names Mike and at the moment i have an HP Slimline with Vista Home Premium. (Vista Home Premium was already installed when i bought it)

    So heres my problem-
    I bought my comuter a couple months ago and its been working great. But a couple days ago whe i was trying to set up a webcam with software, i was told to restart my computer.
    fine.
    Though afterwards when it was booting up and after the Windows logo apeared
    it said Welcome and then went black with only my mouse cursor.

    Im not to tech savey so i'm not to sure what im doing.
    Ctrl+Alt+Delete does work.
    Safe Mode Works also (Not really sure what to do in Safe mode though)
    Also im not sure if it's the new software or a malfunction in my computer but I've tried several times to restart it with no success.
    I've also tried a system restore with no success either.
    Any Help or knowledge would be greatly apprieciated!

    -Mike

      My System SpecsSystem Spec

  2. #2
    Bare Foot Kid's Avatar

    Join Date : Feb 2008
    The Lowcountry
    Posts : 2,616
    Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
    Local Time: 12:51
    usa us south carolina

     

    Re: Vista stuck with black screen with only mouse cursor

    Hello ludo393, welcome to Vista forums!

    First, when you tried to do a system restore did you
    try to restore to a date before you installed the web cam?
    Have a look at this tutorial at the link below.

    System Restore - How to

    Keep us informed!



    Later Ted

      My System SpecsSystem Spec

  3. #3


    Join Date : Aug 2008
    Posts : 4
    Vista Home Premium
    Local Time: 12:51


      Thread Starter

    Re: Vista stuck with black screen with only mouse cursor

    It doesn't show an earlier date then when i first tried the System Restore.
    Eh, Didn't work out.
    Any other suggestions?

      My System SpecsSystem Spec

  4. #4
    Bare Foot Kid's Avatar

    Join Date : Feb 2008
    The Lowcountry
    Posts : 2,616
    Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
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    Re: Vista stuck with black screen with only mouse cursor

    Hello again.

    Then see if you can un-install the web cam driver in "Device Manager".

    Device Manager - Hidden Devices

    Device Manager - Roll Back Driver

    Keep us informed!


    Later Ted

      My System SpecsSystem Spec

  5. #5


    Join Date : Aug 2008
    Posts : 4
    Vista Home Premium
    Local Time: 12:51


      Thread Starter

    Re: Vista stuck with black screen with only mouse cursor

    I can't get to the device manager....

      My System SpecsSystem Spec

  6. #6
    Bare Foot Kid's Avatar

    Join Date : Feb 2008
    The Lowcountry
    Posts : 2,616
    Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
    Local Time: 12:51
    usa us south carolina

     

    Re: Vista stuck with black screen with only mouse cursor

    I thought you said you could get to safe mode.

    Safe Mode

    One thing I just thought of is "Last Known Good" in safe mode.

    Keep us informed!




    Later Ted

      My System SpecsSystem Spec

  7. #7


    Join Date : Aug 2008
    Posts : 4
    Vista Home Premium
    Local Time: 12:51


      Thread Starter

    Re: Vista stuck with black screen with only mouse cursor

    O, right lemme see....

      My System SpecsSystem Spec

  8. #8
    Bare Foot Kid's Avatar

    Join Date : Feb 2008
    The Lowcountry
    Posts : 2,616
    Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
    Local Time: 12:51
    usa us south carolina

     

    Re: Vista stuck with black screen with only mouse cursor

    Just thought someone would like to know!

    The Last Known Good (LKG) starts Windows using information stored in the registry from the last successful startup. For example, if you installed a new video driver that causes a problem, you can use the LKG and Windows will be started using the original drivers (those used before the update was performed). The LKG, however, cannot be used to start Windows if the problem is due to missing or incorrect device drivers or missing system files.

    (you won't know if you don't try)




    Later Ted

      My System SpecsSystem Spec

Vista stuck with black screen with only mouse cursor

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