Vista - Vista stuck with black screen with only mouse cursor

Hey my names Mike and at the moment i have an HP Slimline with Vista Home Premium. (Vista Home Premium was already installed when i bought it)

So heres my problem-
I bought my comuter a couple months ago and its been working great. But a couple days ago whe i was trying to set up a webcam with software, i was told to restart my computer.
fine.
Though afterwards when it was booting up and after the Windows logo apeared
it said Welcome and then went black with only my mouse cursor.

Im not to tech savey so i'm not to sure what im doing.
Ctrl+Alt+Delete does work.
Safe Mode Works also (Not really sure what to do in Safe mode though)
Also im not sure if it's the new software or a malfunction in my computer but I've tried several times to restart it with no success.
I've also tried a system restore with no success either.
Any Help or knowledge would be greatly apprieciated!

Hello ludo393, welcome to Vista forums!

First, when you tried to do a system restore did you
try to restore to a date before you installed the web cam?
Have a look at this tutorial at the link below.

System Restore - How to

Keep us informed!



Later Ted

It doesn't show an earlier date then when i first tried the System Restore.
Eh, Didn't work out.
Any other suggestions?

Hello again.

Then see if you can un-install the web cam driver in "Device Manager".

Device Manager - Hidden Devices

Device Manager - Roll Back Driver

Keep us informed!


Later Ted

I can't get to the device manager....

I thought you said you could get to safe mode.

Safe Mode

One thing I just thought of is "Last Known Good" in safe mode.

Keep us informed!




Later Ted

O, right lemme see....

Just thought someone would like to know!

The Last Known Good (LKG) starts Windows using information stored in the registry from the last successful startup. For example, if you installed a new video driver that causes a problem, you can use the LKG and Windows will be started using the original drivers (those used before the update was performed). The LKG, however, cannot be used to start Windows if the problem is due to missing or incorrect device drivers or missing system files.

(you won't know if you don't try)




Later Ted