Vista - USB System messed up because of update?

I posted a thread on the forums earlier, about my keyboard not working during boot, well, it was because the mouse (Razer Copperhead) was connected to my keyboard USB hub (Logitech G15), when I attached it to the back of my PC, I could use it again.

But now there's another problem, I can't connect my keyboard or mouse to another slot than the ones they are in now, when I connected the mouse to another USB port, it wouldn't work, then I put it back in my keyboard, and it worked again. Same for my keyboard that doesn't work when I plug it in another USB Slot.

Microsoft says it's because of update KB937287 which messes up the USB system, now it's impossible to uninstall that update because it was an update prior to SP1. (Didn't notice that the other slots don't work for keyboard and mouse for a month)

Does anyone else have this problem? And is there a solution for it?

Hi Axon,
If I read this correctly sounds like yo did not try to plug in usb hub to a differnt usb port then plug in mouse/keyboard to usb hub? Not sure how to uninstall that update. Sorry
Raj

Hello all.

You can un-install updates in "Control Panel", "Programs and Features"
left pane "View Installed Updates".

Keep us informed!






Later Ted

The part in red answers that

The part in blue answers that.

Axxon - is this a problem you're writing about *after* you and I troubleshot this together? Or is this the same thing that you and I worked on?

This is afterwards, the problem I discussed with you was the fact that my keyboard didn't work during boot.

OK, are you sure the USB ports are dead (the ones in the back)? Have you tried any other devices? Is this during BIOS boot or just in Vista?

No, only the HID devices don't work (Mouse, KB and Joystick (however I don't use the joystick anymore)) on other USB slots, the rest works fine (i.e. Printer/E-HDD).

I'm pretty sure it's because of the update though, I hope Windows releases a fix soon.

During boot, my keyboard works ONLY if the mouse isn't attached on my Keyboard USB Hub, but then the mouse doesn't work because it only works on that slot.

OK, next question - have you installed any drivers for these devices manually? If not, try going to each in Device manager and performing a driver update on each....

Also, have you been deleting any ghost items in Device Manager?

I have installed G15 drivers to make the LCD screen and the macro's work.
The mouse worked itself out, and I kind of hate the Razer drivers.

Only old left-behind GPU drivers & monitor drivers.

so, everything is working then?