Vista Home Premium 64 - BSODs

T

Triskelion

New Member
I've been lurking here for a few days now pouring over the tutorials and searching threads that might help me get to the bottom of my BSOD issues with a new PC and clean install of Vista Home Premium 64, but now it's time to call in the professionals!

BSODs occur randomly while performing various tasks (internet browsing, gaming, etc) and even while sitting idle.

I ran a CHKDSK /f /r and it returned clean results.
I ran the memory diagnostic tool and that came up clean as well.
I am running all the latest drivers I could find.

My BIOS is NOT current - The Mobo manufacturer does not have updated BIOS files available. I spoke to their tech-support and they said "probably" Monday they will have them.
*I just received updated BIOS from the Mobo manufacturer, keeping my fingers crossed this helps, but I'd really appreciate some help in case there are other issues obvious in the dump files that need to be resolved*

PC components are in my sig.

I've attached the dump files from Aug 15 (6 files) as a zip and also included a screenshot of the Reliability and Performance Monitor for the same day.

Please let me know if there's anything else I can provide to help!

Thanks in advance for any help, I am deeply appreciative :)
 

Attachments

  • RaPM.jpg
    RaPM.jpg
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  • MiniDump_Files.zip
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Last edited:

My Computer

System One

  • CPU
    Intel Core 2 Duo E8500
    Motherboard
    DFI LANPARTY LT X48-T3RS
    Memory
    OCZ Special Ops Urban Elite 4GB (2 x 2GB) DDR3 SDRAM DDR3 1600 (PC3 12800)
    Graphics Card(s)
    EVGA GeForce 9800GTX+ 512MB
    Hard Drives
    Seagate Barracuda 7200.10 ST3250410AS 250GB 7200 RPM SATA 3.0Gb/s (x2, non-raid)
Welcome to the forums mate.

Have you performed a sfc /scannow?
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8400
    Motherboard
    ASUS P5B-E Plus
    Memory
    4GB Kingston ValueRAM DDR2-667
    Graphics Card(s)
    ASUS EN8800GT 512
    Sound Card
    Creative X-Fi XtremeGamer
    Monitor(s) Displays
    Packard Bell Maestro 190W
    Screen Resolution
    1440x900 @ 75Hz
    Hard Drives
    WesternDigital 200GB 7200RPM + Iomega Desktop HD 360GB 7200RPM
    PSU
    Xilence Power 600W Gaming Edition
    Case
    Coolermaster Centurion 534 Black
    Cooling
    Standard Coolermaster Case Fans + Standard Intel CPU Fan.
    Keyboard
    Logitech G15 V1
    Mouse
    Razer Copperhead Tempest Blue
    Internet Speed
    100.0 Mbps
Doh, I did that as well and it also came back clean. Sorry I forgot to mention that originally.

and thanks for the welcome :)
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8500
    Motherboard
    DFI LANPARTY LT X48-T3RS
    Memory
    OCZ Special Ops Urban Elite 4GB (2 x 2GB) DDR3 SDRAM DDR3 1600 (PC3 12800)
    Graphics Card(s)
    EVGA GeForce 9800GTX+ 512MB
    Hard Drives
    Seagate Barracuda 7200.10 ST3250410AS 250GB 7200 RPM SATA 3.0Gb/s (x2, non-raid)
Well the BIOS update did not appear to fix the BSOD issue, it just happened again :confused:

Latest dump:
Code: 
Microsoft (R) Windows Debugger Version 6.9.0003.113 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\Mini081608-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\debug*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008 Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6001.18063.amd64fre.vistasp1_gdr.080425-1930
Kernel base = 0xfffff800`01a57000 PsLoadedModuleList = 0xfffff800`01c1cdb0
Debug session time: Sat Aug 16 16:20:02.742 2008 (GMT-4)
System Uptime: 0 days 4:51:55.135
Loading Kernel Symbols
............................................................................................................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80001ab3dab, fffffa60093d59b0, 0}

Probably caused by : win32k.sys ( win32k!NtUserCallOneParam+67 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80001ab3dab, Address of the exception record for the exception that caused the bugcheck
Arg3: fffffa60093d59b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ObfDereferenceObject+1b
fffff800`01ab3dab 488b6f10        mov     rbp,qword ptr [rdi+10h]

CONTEXT:  fffffa60093d59b0 -- (.cxr 0xfffffa60093d59b0)
rax=fffffa80079ca020 rbx=0000000000000001 rcx=00000000031a0000
rdx=000000000000031b rsi=00000000031a0000 rdi=000000000319ffd0
rip=fffff80001ab3dab rsp=fffffa60093d6218 rbp=fffffa60093d6530
 r8=fffffa8007a1a560  r9=00000000ffffffff r10=fffffa80042b56c0
r11=fffffa8007989ae0 r12=0000000000000010 r13=fffffa8007989760
r14=fffffa80042b56c0 r15=0000000000003000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nt!ObfDereferenceObject+0x1b:
fffff800`01ab3dab 488b6f10        mov     rbp,qword ptr [rdi+10h] ds:002b:00000000`0319ffe0=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  sidebar.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80001d2d383 to fffff80001ab3dab

STACK_TEXT:  
fffffa60`093d6218 fffff800`01d2d383 : ffffffff`00000000 ffffffff`ffffffff 00000000`00000000 00000000`018a0047 : nt!ObfDereferenceObject+0x1b
fffffa60`093d62a8 ffffffff`ffffffff : fffffa80`079ca060 00000000`00000000 00000000`03969278 00000000`00003000 : nt!NtAllocateVirtualMemory+0x1e93
fffffa60`093d6448 fffffa80`079ca060 : 00000000`00000000 00000000`03969278 00000000`00003000 00000000`00000004 : 0xffffffff`ffffffff
fffffa60`093d6450 00000000`00000000 : 00000000`03969278 00000000`00003000 00000000`00000004 00000000`0000003a : 0xfffffa80`079ca060
fffffa60`093d6458 00000000`03969278 : 00000000`00003000 00000000`00000004 00000000`0000003a fffff960`00104ec3 : 0x0
fffffa60`093d6460 00000000`00003000 : 00000000`00000004 00000000`0000003a fffff960`00104ec3 00000000`00000000 : 0x3969278
fffffa60`093d6468 00000000`00000004 : 00000000`0000003a fffff960`00104ec3 00000000`00000000 00000000`7c010bb9 : 0x3000
fffffa60`093d6470 00000000`0000003a : fffff960`00104ec3 00000000`00000000 00000000`7c010bb9 fffff900`c2355010 : 0x4
fffffa60`093d6478 fffff960`00104ec3 : 00000000`00000000 00000000`7c010bb9 fffff900`c2355010 00000000`00000000 : 0x3a
fffffa60`093d6480 fffff800`01aabe33 : fffffa80`079ca060 00000000`00000000 fffff900`c0087010 00000000`00000005 : win32k!NtUserCallOneParam+0x67
fffffa60`093d64b0 00000000`77935bfa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`03969258 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77935bfa


FOLLOWUP_IP: 
win32k!NtUserCallOneParam+67
fffff960`00104ec3 488bc3          mov     rax,rbx

SYMBOL_STACK_INDEX:  9

SYMBOL_NAME:  win32k!NtUserCallOneParam+67

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  47c78e35

STACK_COMMAND:  .cxr 0xfffffa60093d59b0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!NtUserCallOneParam+67

BUCKET_ID:  X64_0x3B_win32k!NtUserCallOneParam+67

Followup: MachineOwner
---------
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8500
    Motherboard
    DFI LANPARTY LT X48-T3RS
    Memory
    OCZ Special Ops Urban Elite 4GB (2 x 2GB) DDR3 SDRAM DDR3 1600 (PC3 12800)
    Graphics Card(s)
    EVGA GeForce 9800GTX+ 512MB
    Hard Drives
    Seagate Barracuda 7200.10 ST3250410AS 250GB 7200 RPM SATA 3.0Gb/s (x2, non-raid)
My initial thought is that your problem is the board; in that it isn't tuned. DFI's are not for your average user and they've never reacted well when left on Auto. If you're into fine tuning, get a DFI, but if not, the boards have so many options that it can give the novice fits. Once tuned they're simply amazing, but you do have to spend some time with them.

Praz is very good at tuning DFI's, look for his posts and adjust your settings accordingly, see how it goes: LP UT X-48 DDR3 - LP UT X48-T3RS DDR3 Board. - DFI Club Global Support Forum
 

My Computer

System One

  • Manufacturer/Model
    Fumz' Flux-Capacitor
    CPU
    E8400
    Motherboard
    DFI LP DK P35-T2RS
    Memory
    4GB G.Skill PC-1066
    Graphics Card(s)
    eVGA 8800 GTS
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    500GB W.D. RE2 Primary
    1TB W.D. Caviar GP WD10EACS
    PSU
    PC Power & Cooling Silencer 610
    Case
    Lian Li Lancool K62
    Cooling
    Thermalright Ultima-90/S-Flex 120mm
    Keyboard
    MS Natural Elite 4000 Ergonomic
    Mouse
    Logitech G5
    Internet Speed
    2.5MB/430
    Other Info
    D-Link DGL 4500
Thanks for that link! I'll start playing around with some of those settings and report back.

I'm starting to realize that the DFI is an "advanced" board but I have faith I'll get it all sorted out...with help of course ;)

Thanks again!
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8500
    Motherboard
    DFI LANPARTY LT X48-T3RS
    Memory
    OCZ Special Ops Urban Elite 4GB (2 x 2GB) DDR3 SDRAM DDR3 1600 (PC3 12800)
    Graphics Card(s)
    EVGA GeForce 9800GTX+ 512MB
    Hard Drives
    Seagate Barracuda 7200.10 ST3250410AS 250GB 7200 RPM SATA 3.0Gb/s (x2, non-raid)
Good luck and have fun. :)

I would read every X48 thread on the site I could find. I would also see if you can find any screenshots of settings with your memory. DFI's are very finicky when it comes to RAM, and each kit will like different settings; finding yours is really going to make life easier.

Unfortunately, your board is so new that there aren't a lot of entries into the stock speed database or the overclocking database; however, I'm sure after enough digging, you'll find your kit and the perfect settings.
 

My Computer

System One

  • Manufacturer/Model
    Fumz' Flux-Capacitor
    CPU
    E8400
    Motherboard
    DFI LP DK P35-T2RS
    Memory
    4GB G.Skill PC-1066
    Graphics Card(s)
    eVGA 8800 GTS
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    500GB W.D. RE2 Primary
    1TB W.D. Caviar GP WD10EACS
    PSU
    PC Power & Cooling Silencer 610
    Case
    Lian Li Lancool K62
    Cooling
    Thermalright Ultima-90/S-Flex 120mm
    Keyboard
    MS Natural Elite 4000 Ergonomic
    Mouse
    Logitech G5
    Internet Speed
    2.5MB/430
    Other Info
    D-Link DGL 4500
I'm not familiar with reading dump files, but that latest one mentions sidebar.exe. Could that not be causing a problem?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q9550
    Motherboard
    XFX MB-750I-72P9 NF750i
    Memory
    4096MB Corsair XMS2 PC-5400
    Graphics Card(s)
    ASUS Nvidia Geforce GTX470
    Sound Card
    ASUS Xonar DX
    Monitor(s) Displays
    Dell 24" S2409W & Dell 20" E207WFP
    Screen Resolution
    1920x1080 & 1680x1050
    Hard Drives
    750GB Western Digital Caviar Black & 500GB Samsung
    PSU
    750 watt Thermaltake Toughpower
    Case
    Coolermaster Dominator 690 Nvidia Edition
    Cooling
    Zalman CNPS9700-NT Cooler, 6x 120mm Chassis Fans
    Keyboard
    Logitech G11 Keyboard
    Mouse
    Logitech G5 Laser Mouse (2007 edition)
    Internet Speed
    100Mbps
    Other Info
    abit airpace 54mbps wireless PCI-E x1 card
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