Vista Tutorial - Single click generates 2 mouse clicks

This is very strange situation. When asking for a new pasword as a registered user on a website like www.phpmydriectory.com from a Vista computer and then clicking on the confirmation link in the email sent by the website, generates 2 mouseclicks, so that the mail with the new password is sent twice. This only happens on Vista systems. All other OSs work fine, so it is not a bug in the script.
Any idea what the reason might be? And how to solve it?

Thanks

Hi Frlill, and welcome to Vista Forums.

You might have your double-click speed set to fast in the Mouse settings in the Control Panel (Classic View). Check there (in Activities tab for me in Mouse settings) and slow it down a bit and test to see if that helps any.

Hope this helps,
Shawn

Hi Brink,

Thanks for your suggestion. I treid that and tested it, but the result is still the same. I get 2 password emails instead of one.

Frank

Maybe One-Click function is enabled in Folder Options?

No, the Folder Options are set to double click. But the problem is not in folders. It is when clicking once on a confirmation link in an email. Then it is like 2 clicks are sent to the website, resulting in 2 emails beeing sent back with passwords. And it does not happen in XP or windows server 2003. Only when performing this from a Vista machine.

Thanks for all your help

Frank

Is it from only one activation e-mail? Then it could be the e-mail itself.

Frank,

Do you have any other duplicate email being received problems? If so, then check to see if you have a duplicate email account setup by mistake. If you do not, then you might also contact the website(s) this is happening on to see if it may be a problem on their end.

What happens is this: when a registered user has lost his password, he clicks on a "Forgot Password" link on the website. The website then sends a "Reset Password Confirmation" e-mail to the user. This e-mail is only received once (so far, so good). In the e-mail, there is a link on which the user has to click in order to confirm that it was really him who asked for a new password.

Now: when the user clicks on this confirmation email, the website sends a new email with his new password. When the user clicks on this confirmation link from a Vista system, he will get 2 emails with 2 (different) new passwords. It is as if he clicked twice on the confirmation link. But he clicks only once.

When, however, the user has an XP or win2000 or server2003 system or any non-windows system) , he receives the email with the new password only once, so I presume that there is nothing wrong with the script itself and that the "double click" is some kind of Vista bug.

Thanks for your help on this annoying problem.

Frank

Hi Brink,

No, this is the only emailproblem I have. And I do not have duplicate email accounts.
The website where this happens is one of my own websites, so I have been looking into this for quite some time allready with the developer of the scripts. We did not find a solution at this point.
It also happens on their demo site. You can try it yourself at : phpMyDirectory.com

Just create an new account with your own emailaddress. Once you get the confirmation mail that your account has been setup, go to "Login Now" and click on the "Password Reminder" link. There, you just have to fill in your email address and you will get the confirmation email and the 2 emails with a new passowrd afterwards.

Thanks again for looking into this weird problem

Frank

Frank,

I agree, it sounds like some script bug at that website. I have no idea of how to fix that though.

Sorry,
Shawn