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Vista - Bluescreens randomly but often

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Old 08-18-2008   #1 (permalink)


x64
 
 

Bluescreens randomly but often

vista 64bit...8gigs of ram. core 2 duo processor.


Here is the error

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini081808-01.dmp
sysdata.xml
Version.txt


View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 4e
BCP1: 0000000000000099
BCP2: 00000000000A0D99
BCP3: 0000000000000000
BCP4: 00000000000A0C9A
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

The RED indicates the same every single bluescreen.

My System SpecsSystem Spec
Old 08-18-2008   #2 (permalink)


Win XP Pro / Win Vista Ultimate
 
 

Re: Bluescreens randomly but often

microsoft suggests to check ram, drivers and I/O devices.
My System SpecsSystem Spec
Old 08-18-2008   #3 (permalink)


x64
 
 

Re: Bluescreens randomly but often

Maybe this will reveal some clues.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:30:38 PM, on 8/17/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\SysWOW64\CTHELPER.EXE
C:\Windows\SysWOW64\CTXFIHLP.EXE
C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Windows\SysWOW64\CTXFISPI.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [AsioThk32Reg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files (x86)\BlazeVideo\BlazeDVD 5 Standard\MediaDetector.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~2\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~2\Java\JRE16~1.0_0\bin\ssv.dll
O13 - Gopher Prefix:
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/Driver...aSmartScan.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...nt/swflash.cab
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files (x86)\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvsvc64.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6967 bytes
My System SpecsSystem Spec
Old 08-21-2008   #4 (permalink)


x64
 
 

Re: Bluescreens randomly but often

This might give a clue as to my problem.

downloading small or large items. the connection times out or is incredbily slow.

I have 15mbs cable..3mb files should be instant not take 15minutes or timeout at 60%.

This happens from different websites to game patchers.

Could be related to the bluescreens or unrelated either way its another issue I wouldnt mind help with
My System SpecsSystem Spec
Old 08-21-2008   #5 (permalink)


Vista™ Ultimate x64
 
 

Re: Bluescreens randomly but often

Your HiJackThis log shows no threats.
My System SpecsSystem Spec
Old 08-21-2008   #6 (permalink)


x64
 
 

Re: Bluescreens randomly but often

Quote  Quote: Originally Posted by Axon View Post
Your HiJackThis log shows no threats.
Ya ive discovered that, thanks

Seems the bluescreen problem points to either my ram or onboard NIC.

any other tips or help would be great thanks.
My System SpecsSystem Spec
Old 08-21-2008   #7 (permalink)


Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1....
 
 

Re: Bluescreens randomly but often

Run MemTest86 for the RAM - over night- as many passes as it can get in.

As for your NIC, only thing there is to try a different NIC and see.

Of course, this goes without saying - make sure all your drivers and firmware are up to date.
My System SpecsSystem Spec
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