Windows Vista Forums

Bluescreens randomly but often
  1. #1



    Newbie
    Join Date : Aug 2008
    Posts : 4
    x64
    Local Time: 05:43 AM

    Bluescreens randomly but often

    vista 64bit...8gigs of ram. core 2 duo processor.


    Here is the error

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    Mini081808-01.dmp
    sysdata.xml
    Version.txt


    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 4e
    BCP1: 0000000000000099
    BCP2: 00000000000A0D99
    BCP3: 0000000000000000
    BCP4: 00000000000A0C9A
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    The RED indicates the same every single bluescreen.


      My System SpecsSystem Spec

  2. #2



    Senior Member
    Join Date : Apr 2007
    Posts : 190
    Win XP Pro / Win Vista Ultimate
    Local Time: 05:43 AM


     

    Re: Bluescreens randomly but often

    microsoft suggests to check ram, drivers and I/O devices.

      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Aug 2008
    Posts : 4
    x64
    Local Time: 05:43 AM


      Thread Starter

    Re: Bluescreens randomly but often

    Maybe this will reveal some clues.


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:30:38 PM, on 8/17/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\SysWOW64\CTHELPER.EXE
    C:\Windows\SysWOW64\CTXFIHLP.EXE
    C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Adobe\Photoshop Elements 4.0\apdproxy.exe
    C:\Windows\SysWOW64\CTXFISPI.EXE
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_07\bin\ssv.dll
    O4 - HKLM\..\Run: [AsioThk32Reg] REGSVR32.EXE /S CTASIO.DLL
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 4.0\apdproxy.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [BlazeServoTool] "C:\Program Files (x86)\BlazeVideo\BlazeDVD 5 Standard\MediaDetector.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~2\Java\JRE16~1.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~2\Java\JRE16~1.0_0\bin\ssv.dll
    O13 - Gopher Prefix:
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
    O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/Driver...aSmartScan.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...nt/swflash.cab
    O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files (x86)\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvsvc64.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 6967 bytes

      My System SpecsSystem Spec

  4. #4



    Newbie
    Join Date : Aug 2008
    Posts : 4
    x64
    Local Time: 05:43 AM


      Thread Starter

    Re: Bluescreens randomly but often

    This might give a clue as to my problem.

    downloading small or large items. the connection times out or is incredbily slow.

    I have 15mbs cable..3mb files should be instant not take 15minutes or timeout at 60%.

    This happens from different websites to game patchers.

    Could be related to the bluescreens or unrelated either way its another issue I wouldnt mind help with

      My System SpecsSystem Spec

  5. #5
    Axon's Avatar

    Beacon of Happiness
    Join Date : May 2008
    Turnhout, BE
    Posts : 286
    Vista™ Ultimate x64
    Local Time: 01:43 PM
    belgium european union

     

    Re: Bluescreens randomly but often

    Your HiJackThis log shows no threats.

      My System SpecsSystem Spec

  6. #6



    Newbie
    Join Date : Aug 2008
    Posts : 4
    x64
    Local Time: 05:43 AM


      Thread Starter

    Re: Bluescreens randomly but often

    Quote Originally Posted by Axon View Post
    Your HiJackThis log shows no threats.
    Ya ive discovered that, thanks

    Seems the bluescreen problem points to either my ram or onboard NIC.

    any other tips or help would be great thanks.

      My System SpecsSystem Spec

  7. #7
    johngalt's Avatar

    Antidisestablishmentarian


    Join Date : May 2008
    3rd Rock
    Posts : 3,847
    Windows 7 Ultimate x64
    Local Time: 07:43 AM
    usa us georgia

     

    Re: Bluescreens randomly but often

    Run MemTest86 for the RAM - over night- as many passes as it can get in.

    As for your NIC, only thing there is to try a different NIC and see.

    Of course, this goes without saying - make sure all your drivers and firmware are up to date.

      My System SpecsSystem Spec

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