I have a problem -- just bought a computer at SAM's Club, an HP with Windows Vista Home Premium, fresh out of the box, but when I got it home and set it all up and loaded on data from an old computer I found out it had what I believe is a hidden user account already on it. There was an email account for "Bill" somebody (I deleted that email acct and set up a new one for my wife - it's her computer), and when I try to link to this computer from mine using Windows Explorer, looking at her computer on the Network, instead of seeing the account I set up for "Julie" I still see the files listed under the user "Bill". I'm worried this guy set up some secret way to access the computer. I think probably not, but I don't know.
And, even if not, I'd like to delete the "Bill" account.
2 questions ... 1) should I return this computer? Am I in danger of someone having left some kind of "backdoor" to get into the computer?
2) If not, how do I get rid of the hidden "Bill" user account?
Thanks so much !!