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"new" computer with hidden user acct - how to get rid of it?

  1. #1


    Join Date : Sep 2008
    San Antonio, TX
    Posts : 2
    Vista Home Premium
    Local Time: 13:47
    usa us texas

    "new" computer with hidden user acct - how to get rid of it?

    I have a problem -- just bought a computer at SAM's Club, an HP with Windows Vista Home Premium, fresh out of the box, but when I got it home and set it all up and loaded on data from an old computer I found out it had what I believe is a hidden user account already on it. There was an email account for "Bill" somebody (I deleted that email acct and set up a new one for my wife - it's her computer), and when I try to link to this computer from mine using Windows Explorer, looking at her computer on the Network, instead of seeing the account I set up for "Julie" I still see the files listed under the user "Bill". I'm worried this guy set up some secret way to access the computer. I think probably not, but I don't know.

    And, even if not, I'd like to delete the "Bill" account.

    2 questions ... 1) should I return this computer? Am I in danger of someone having left some kind of "backdoor" to get into the computer?

    2) If not, how do I get rid of the hidden "Bill" user account?

    Thanks so much !!

    Warren

      My System SpecsSystem Spec

  2. #2
    Fumz's Avatar
    Join Date : Jun 2008
    California
    Posts : 878
    Vista Ultimate x64 SP1
    Local Time: 10:47
    us california

     

    Re: "new" computer with hidden user acct - how to get rid of it?

    I'd be more pissed someone tried to pawn off a used machine as new more so than anything else. Just on principle I'd return it. Are you sure you didn't get a refurbished machine?

      My System SpecsSystem Spec

  3. #3
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,453
    64-bit Windows 8.1 Enterprise (RTM)
    Local Time: 12:47
    usa us oklahoma

     

    Re: "new" computer with hidden user acct - how to get rid of it?

    Hi Warren, and welcome to Vista Forums.

    Unless you knew you bought a refurbished computer, then I would returrn it as well as Fumz suggested.

    Otherwise, you might consider doing a clean reinstall of Vista to be safe. There's no telling what else may be on there that you do not know about yet.

    Shawn

      My System SpecsSystem Spec

  4. #4


    Join Date : Sep 2008
    San Antonio, TX
    Posts : 2
    Vista Home Premium
    Local Time: 13:47
    usa us texas

      Thread Starter

    Re: "new" computer with hidden user acct - how to get rid of it?

    Thanks, guys, for your input. I felt that way, too, but I was hoping to avoid all the time/energy of bringing the computer up, installing software, creating network, shortcuts, installing printer, adding data, and whatever else I had to do to get it ready for use. I wouldn't know how to do a clean install of Vista Home Premium and don't think I have a full copy of it anyway. So I guess I'll have to jump in and re-do the whole shebang !!

    I appreciate your thoughts. -- Warren

      My System SpecsSystem Spec

  5. #5
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,453
    64-bit Windows 8.1 Enterprise (RTM)
    Local Time: 12:47
    usa us oklahoma

     

    Re: "new" computer with hidden user acct - how to get rid of it?

    Your welcome Warren. Since it was their mistake, make sure they fix it for you for free.

      My System SpecsSystem Spec

"new" computer with hidden user acct - how to get rid of it?

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