Solved Another hidden folder puzzle, I think.

erdavis

New Member
We have two fairly new vista 64sp1 machines. We are using a monitor cal program that on one machine will write the color profile to the system32/spool/drivers/color directory without a problem. The program on the other machine will not. I can browse from the cal programs and on one machine I can see the spool directory and the other I can't. Though I can see most of the other folders in system32.

The other clue is I can see the spool directory with WINDOWS explorer on both machines. But with INTERNET explorer 7 I can only see the spool directory on the good machine. I can also see the spool directory with programs like Thunderbird on one machine, but not the other. But programs like notepad are ok on both.

The spool folder permissions appear to be the same on both and I have tried unhiding folders and even superhidden folders with no luck. I have also tried running the program as admin and compatibility modes. I have spent two days trying to fix this and if anyone has an idea how to fix this it would be great.

Thanks,
Ed
 

My Computer

Let me rephrase this. Why on both machines would I be able to use explorer,notepad etc., and see the system32\spool folder,
But when I use Internet Explorer, Thunderbird and my calibration program to open a file and browse to the system32 directory the spool folder is missing only on one machine?

Both have Vista64 sp1 with all the updates?

Thanks

Ed
 

My Computer

Found the problem. There was no spool directory under sysWOW64 on the one machine, and 32 bit programs get redirected there. I thought it was exempt from redirection. Both machines were fairly fresh installs and not sure why the spool directory was on one and not the other. Maybe Photoshop or another program created it on the one machine. Anyway all I did was create a spool folder under sysWOW64 and the problem is gone.
 

My Computer

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