Boot Up Problem!

U

Upinflames

New Member
Hello I've recently had an AMD Athlon 64 X2 5400+ installed on my Dell. Now my computer gets to the progress scroll bar page then it goes black and reboots. I've tried repairing and restoring but both are unsuccessful. I want to avoid a clean install as much as possible. Can someone please help me get my computer working. Any help is appreciated.
 

My Computer

System One

sounds like heat or memory
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8400 / 3.00
    Motherboard
    ASUS P5K-E/WIFI-AP LGA 775 Int
    Memory
    G.SKILL 4GB (2 x 2GB)
    Graphics Card(s)
    SAPPHIRE 100225L Radeon HD 387
    Hard Drives
    1 x 1tb western digital
    4 x 250 western digital
    2 x 160 western digital
    1 x 320 western digital
Looks like you will need a clean install. Try using ubuntu to copy the data you need on a DVD/USB stick.
 

My Computer

System One

  • Manufacturer/Model
    Me
    CPU
    AMD Athlon 64 X2 4200+ 2,2GHz
    Motherboard
    MSI K9NU Neo-V
    Memory
    2x1GB TwinMOS DDR667 el-cheapo ram
    Graphics Card(s)
    XFX nVidia GeForce 7900GS 256MB
    Sound Card
    Creative X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung SyncMaster 920n
    Screen Resolution
    1280x1024
    Hard Drives
    2x500GB Samsung HD502IJ in RAID0
    1x500GB Samsung HD502IJ
    1x200GB Samsung SP2004C
    PSU
    NorthQ 4001BX 400W
    Case
    Thermaltake Armor Jr.
    Cooling
    Stock
    Keyboard
    Microsoft Wireless Photo Keyboard
    Mouse
    Logitech MX518
    Internet Speed
    16000kbps/720kbps (real speed 15200/740)
    Other Info
    Need an upgrade...
you should be able to check it from your bios. or you may want to open your case
and make sure your ( cpu fan ) is running when you start your system. i'm just thinking that maybe when the (AMD Athlon 64 X2 5400+) was installed thay forgot the plug the cpu fan in and the system is overheating and causing the reboot..
scrooge
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8400 / 3.00
    Motherboard
    ASUS P5K-E/WIFI-AP LGA 775 Int
    Memory
    G.SKILL 4GB (2 x 2GB)
    Graphics Card(s)
    SAPPHIRE 100225L Radeon HD 387
    Hard Drives
    1 x 1tb western digital
    4 x 250 western digital
    2 x 160 western digital
    1 x 320 western digital
there should be a HWMoniter in your bios .it maybe called system moniter or something like that. also the fan you hear maybe your power supply and not your cpu fan..
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8400 / 3.00
    Motherboard
    ASUS P5K-E/WIFI-AP LGA 775 Int
    Memory
    G.SKILL 4GB (2 x 2GB)
    Graphics Card(s)
    SAPPHIRE 100225L Radeon HD 387
    Hard Drives
    1 x 1tb western digital
    4 x 250 western digital
    2 x 160 western digital
    1 x 320 western digital
I see nothing that shows the temperature of the system, sorry for me being so difficult. If it was overheating then wouldn't it reboot randomly from the BIOS?
 

My Computer

System One

i think what's happening is your system is loading all the drivers and at some point it
overheats causing a system shutdown or reboot. i maybe wrong but thats what it sounds like ..it also maybe your (cpu bios) settings did you take a look at them and make sure something is not set to high. also look around in your bios cause the moniter has to be there...
scrooge
 

My Computer

System One

  • CPU
    Intel Core 2 Duo E8400 / 3.00
    Motherboard
    ASUS P5K-E/WIFI-AP LGA 775 Int
    Memory
    G.SKILL 4GB (2 x 2GB)
    Graphics Card(s)
    SAPPHIRE 100225L Radeon HD 387
    Hard Drives
    1 x 1tb western digital
    4 x 250 western digital
    2 x 160 western digital
    1 x 320 western digital
scrooge said:
i think what's happening is your system is loading all the drivers and at some point it
overheats causing a system shutdown or reboot.
Click to expand...
How would you recommend fixing this?
scrooge said:
i maybe wrong but thats what it sounds like ..it also maybe your (cpu bios) settings did you take a look at them and make sure something is not set to high. also look around in your bios cause the moniter has to be there...
scrooge
Click to expand...

I've checked my BIOS and can't find squat on that. :/
 

My Computer

System One

Upinflames said:
Hello I've recently had an AMD Athlon 64 X2 5400+ installed on my Dell. Now my computer gets to the progress scroll bar page then it goes black and reboots. I've tried repairing and restoring but both are unsuccessful. I want to avoid a clean install as much as possible. Can someone please help me get my computer working. Any help is appreciated.
Click to expand...

Sorry to dump more questions on you, but they are important:

When the new CPU was installed, was the motherboard changed also? And are the old and new motherboards from different manufacturers?

Did you change from an Intel CPU to the AMD?

I ask the above because usually changes that drastic will inevitably cause am unstable installation. If you still have access to the old mobo and cpu, I'd suggest using them again temporarily to boot from. Then uninstall any and all drivers for the mobo and cpu. If you get "found new hardware" messages again, cancel them.

Once the system is on "generic" drivers, try booting again with the new hardware. If you are lucky, then it should boot ok and go nuts looking for new drivers. I done this a few weeks ago on a customer machine where the motherboard failed and had to be replaced (with a 7 year tech difference between old and new boards)! It took me the better part of 2 days to stabilize his Windows XP install (which I was forbidden from formatting) on the new motherboard. And even so, there was some loss of functionality with some programs that had to be re-installed manually.

My little 2 day "excercise" is not something I'd care to repeat anytime soon. And unless you have something on your hard disk that you absolutely cannot locate to backup (like a program for which you no longer have the install disks), then I'd advise that you backup what you can and format.

Odd though that this is happening to you on Vista. When I switched from an nVidia based Socket 939 Athlon X2 4800+ to an ATI based AM2+ Phenom 9600 Quad in March, my Vista x64 installation transitioned to the new motherboard without incident, and I'm still running it in that config (I'll format in December when I get the time).
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom 9600 Quad
    Motherboard
    ASUS MB-M3A32-MVP Deluxe/WiFi
    Memory
    2 x A-Data 2GB DDR2-800
    Graphics Card(s)
    ASUS ATI Radeon HD 2400PRO
    Monitor(s) Displays
    SAHARA 21"
    Screen Resolution
    1600x1200
    Hard Drives
    2 x 80GB Seagate (I)
    2 x 120GB Seagate (I/S)
    2 x 200GB Seagate (I/S)
    2 x 250GB Seagate (I/S)
    PSU
    800W
    Case
    Thermaltake Tai-Chi
    Cooling
    Tai-Chi Water Cooler
    Keyboard
    Genius
    Mouse
    Logitech
    Internet Speed
    384kbps
    Other Info
    Currently dual booting between Vista x64 Ultimate Windows 7 BETA x64
No the motherboard was not changed. I went from an AMD Sempron 3400+ to AMD Athlon 64 x2 5400+. I don't have my old cpu. Doesn't the back up back up my programs too?
 

My Computer

System One

Upinflames said:
No the motherboard was not changed. I went from an AMD Sempron 3400+ to AMD Athlon 64 x2 5400+. I don't have my old cpu. Doesn't the back up back up my programs too?
Click to expand...

Ok, let's try and see what the error is. Turn on the computer, and after the POST, but before windows begins to boot, continually press F8 to get to the boot menu. If there is an option to "Disable automatic restart on system failure" (like on XP), then select it. If the system resets now, the error message should stay on screen. Make a note of what it says (as much detail as possible).

From there, we may be able to give further instruction.

Also, try resetting the BIOS to failsafe defaults.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom 9600 Quad
    Motherboard
    ASUS MB-M3A32-MVP Deluxe/WiFi
    Memory
    2 x A-Data 2GB DDR2-800
    Graphics Card(s)
    ASUS ATI Radeon HD 2400PRO
    Monitor(s) Displays
    SAHARA 21"
    Screen Resolution
    1600x1200
    Hard Drives
    2 x 80GB Seagate (I)
    2 x 120GB Seagate (I/S)
    2 x 200GB Seagate (I/S)
    2 x 250GB Seagate (I/S)
    PSU
    800W
    Case
    Thermaltake Tai-Chi
    Cooling
    Tai-Chi Water Cooler
    Keyboard
    Genius
    Mouse
    Logitech
    Internet Speed
    384kbps
    Other Info
    Currently dual booting between Vista x64 Ultimate Windows 7 BETA x64
Hi Upinflames,

What was your previous processor? If it was a single core then that would explain your symptoms. A dual core processor will require a different version of the hardware abstraction layer (HAL) to that for a single core. In that case, I recommend a clean installation so that your system is using the correct version of the HAL.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Dzomlija said:
Upinflames said:
No the motherboard was not changed. I went from an AMD Sempron 3400+ to AMD Athlon 64 x2 5400+. I don't have my old cpu. Doesn't the back up back up my programs too?
Click to expand...

Ok, let's try and see what the error is. Turn on the computer, and after the POST, but before windows begins to boot, continually press F8 to get to the boot menu. If there is an option to "Disable automatic restart on system failure" (like on XP), then select it. If the system resets now, the error message should stay on screen. Make a note of what it says (as much detail as possible).

From there, we may be able to give further instruction.

Also, try resetting the BIOS to failsafe defaults.
Click to expand...

Ok, and I tryed pressing F8 but nothing came up
 

My Computer

System One

Dwarf said:
Hi Upinflames,

What was your previous processor? If it was a single core then that would explain your symptoms. A dual core processor will require a different version of the hardware abstraction layer (HAL) to that for a single core. In that case, I recommend a clean installation so that your system is using the correct version of the HAL.
Click to expand...
Is there anyway to make it possible to keep all my programs and files through something other than a clean install?
 

My Computer

System One

not really with symptoms you have it will be nearly impossible to do as you can't access your desktop and you should take dwarf's advice on this as he is right, if you already had a multicore then this wouldn't be a problem.

also are you 100% certain your motherboard supports dual core?
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
Upinflames said:
Dzomlija said:
Upinflames said:
No the motherboard was not changed. I went from an AMD Sempron 3400+ to AMD Athlon 64 x2 5400+. I don't have my old cpu. Doesn't the back up back up my programs too?
Click to expand...

Ok, let's try and see what the error is. Turn on the computer, and after the POST, but before windows begins to boot, continually press F8 to get to the boot menu. If there is an option to "Disable automatic restart on system failure" (like on XP), then select it. If the system resets now, the error message should stay on screen. Make a note of what it says (as much detail as possible).

From there, we may be able to give further instruction.

Also, try resetting the BIOS to failsafe defaults.
Click to expand...

Ok, and I tryed pressing F8 but nothing came up
Click to expand...
it could be f11 or delete to access that menu depends on your motherboard
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
gazz496 said:
not really with symptoms you have it will be nearly impossible to do as you can't access your desktop and you should take dwarf's advice on this as he is right, if you already had a multicore then this wouldn't be a problem.

also are you 100% certain your motherboard supports dual core?
Click to expand...
Yes my motherboard supports dual core and im trying to avoid a clean install as much as possible.
 

My Computer

System One

Sorry for being so difficult but nothing I found could disable the auto reboot. But is there any type of installation that will reset or change my HAL and keep all of my programs an files.
 

My Computer

System One

You must log in or register to reply here.
Back
Top