Windows Vista Forums

Sudden Problem
  1. #1



    Newbie
    Join Date : Oct 2008
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    Vista Ultimate
    Local Time: 05:53 PM

    Sudden Problem

    Hi,
    I have just been presented with a problem and why it happened im not sure.
    I had just installed Warhammer Online and everything was going well. The following day after i had finished gaming i logged off. From there i was about to click the little red shut down button but it was unclickable. After some time i just released the battery from the back. To see if everything was ok i tried turning it on again and it said Windows Error Recovery. It gave me 2 options, Startup Repair Which was recommended and normal startup. I clicked startup repair but when i did the screen went black and brought me straight back to Windows Error Recovery. No matter how many times i click repair it doesnt work. If i click normal start it just Brings me to the screen where it says Microsoft and there a little green bar flashing over and back as if loading. After some time it goes black and i have to remove battery to turn it off.

    I really need help on this as i have tried to find an answer but can't. I really hope someone on here can help me.
    Thanks, S.


      My System SpecsSystem Spec

  2. #2



    Closed by request
    Join Date : Sep 2008
    Liverpool
    Posts : 103
    vista home premium SP2 x86, windows 7 Enterprise x86
    Local Time: 12:53 AM
    uk uk england

     

    Re: Sudden Problem

    you have partly or maybe even entirely destroyed your boot files and other files, which means you have most likely lost vista components.. so really you can only reinstall vista.. if you have a disc you can use that, or if not, you will have to get a new copy..

    the reason behind this is. when windows is shuting down, it needs to save files and settings for the next boot-up. but when the battery is removed from a laptop or there is a power failure, it has no chance to save it, and approximatly 2 out of 10 times removing the battery/power outage, something will go wrong with your computer, just like in your case, it seems you have lost components of vista...

    you could try contacting microsoft support, and give them you KEY (vista serial number on the side of you machine) and see if they can send you a replacement install disc (chances are, there will be a charge + p&p)... but if not, you will have to purchase a new installation disc..

      My System SpecsSystem Spec

  3. #3
    acdcfan's Avatar

    Senior Member
    Join Date : May 2008
    Fremantle, Western Australia
    Posts : 253
    Ultimate 64 SP1
    Local Time: 07:53 AM
    australia au west australia 2

     

    Re: Sudden Problem

    Quote Originally Posted by Bronzos View Post
    Hi,
    I have just been presented with a problem and why it happened im not sure.
    I had just installed Warhammer Online and everything was going well. The following day after i had finished gaming i logged off. From there i was about to click the little red shut down button but it was unclickable. After some time i just released the battery from the back. To see if everything was ok i tried turning it on again and it said Windows Error Recovery. It gave me 2 options, Startup Repair Which was recommended and normal startup. I clicked startup repair but when i did the screen went black and brought me straight back to Windows Error Recovery. No matter how many times i click repair it doesnt work. If i click normal start it just Brings me to the screen where it says Microsoft and there a little green bar flashing over and back as if loading. After some time it goes black and i have to remove battery to turn it off.

    I really need help on this as i have tried to find an answer but can't. I really hope someone on here can help me.
    Thanks, S.
    Are you able to start in a Safe mode?
    If you can use system restore to a day or two prior of you installing warhammer online.

      My System SpecsSystem Spec

  4. #4
    Bare Foot Kid's Avatar

    Technophile Wannabe


    Join Date : Feb 2008
    The Lowcountry
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    Vista 64-bit Ultimate Win7 64-bit Ultimate XP SP3 32-bit Pro
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    usa us south carolina

     

    Re: Sudden Problem

    Hello Bronzos, welcome to Vista forums!

    Just to give you links to tutorials about what acdcfan has suggested.
    Also listing all the system specs. will help us help you.

    Safe Mode

    System Restore - How to

    Keep us informed!








    Later Ted

      My System SpecsSystem Spec

  5. #5



    Newbie
    Join Date : Oct 2008
    Posts : 5
    Vista Ultimate
    Local Time: 05:53 PM


      Thread Starter

    Re: Sudden Problem

    I really hope that what scouse said isnt true. Im trying the safe mode option.
    I managed to enter the screen giving me the option to enter Safe Mode. I selected it and it started showing me all the stuff it was loading and then stopped and said please wait. after about 3-5 mins it came to the screen which said Microsoft corp and has the green flashy bar. Then a black screen came. Anything else i can try to try again? I got a bunch of discs when i got my laptop but they are at home and i wont be able to get them for a while but will one of them be a vista reinstall disc? Also when i reinstall vista will it wipe all my installed programs, photos and stuff like that?

      My System SpecsSystem Spec

  6. #6
    roy69's Avatar

    47,65,65,6B



    Join Date : Nov 2007
    uk
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    Re: Sudden Problem

    If you got into safe mode then your computer will not need a reinstall.
    Try repair option.
    Try to do a restore to before you installed the game in safe mode.

      My System SpecsSystem Spec

  7. #7
    SIW2's Avatar

    Senior Member



    Join Date : Jul 2008
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    VISTA HOME PREMIUM X64/ 7 x64 / 7x86
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    Re: Sudden Problem

    Hi Bronzos,

    If you are not able to get into Safe mode and/or do a successful system restore, you might try this

    Create a Recovery Disc

    Hope this helps

    SIW2

      My System SpecsSystem Spec

  8. #8



    Newbie
    Join Date : Oct 2008
    Posts : 5
    Vista Ultimate
    Local Time: 05:53 PM


      Thread Starter

    Re: Sudden Problem

    Siw2, that would require me being able to log into my account or have the disc which i dont. Anything else i can try? Thanks for that tho.

      My System SpecsSystem Spec

  9. #9
    SIW2's Avatar

    Senior Member



    Join Date : Jul 2008
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    Re: Sudden Problem

    Hi Bronzos,

    Yes you would need to get a friend to download it for you.

    It seems you are on the road and can't do that, you haven't got your recovery disks with you, and can't even get into Safe mode ?

    Did it give you any options when you tried Safe mode , or just a blank screen ? Usually you get other options, like Last Known good configuration, as well as Start windows normally ( which it will try after a while if you haven't selected one of the other options).

    SIW2

      My System SpecsSystem Spec

  10. #10
    Bare Foot Kid's Avatar

    Technophile Wannabe


    Join Date : Feb 2008
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    usa us south carolina

     

    Re: Sudden Problem

    Hello Bronzos.

    Can you please list the brand and model number of the laptop in question;
    and any other of the system specs you know of.

    It will help us help you!












    Later Ted

      My System SpecsSystem Spec

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