Sudden Problem

B

Bronzos

New Member
Hi,
I have just been presented with a problem and why it happened im not sure.
I had just installed Warhammer Online and everything was going well. The following day after i had finished gaming i logged off. From there i was about to click the little red shut down button but it was unclickable. After some time i just released the battery from the back. To see if everything was ok i tried turning it on again and it said Windows Error Recovery. It gave me 2 options, Startup Repair Which was recommended and normal startup. I clicked startup repair but when i did the screen went black and brought me straight back to Windows Error Recovery. No matter how many times i click repair it doesnt work. If i click normal start it just Brings me to the screen where it says Microsoft and there a little green bar flashing over and back as if loading. After some time it goes black and i have to remove battery to turn it off.

I really need help on this as i have tried to find an answer but can't. I really hope someone on here can help me.
Thanks, S.
 

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you have partly or maybe even entirely destroyed your boot files and other files, which means you have most likely lost vista components.. so really you can only reinstall vista.. if you have a disc you can use that, or if not, you will have to get a new copy..

the reason behind this is. when windows is shuting down, it needs to save files and settings for the next boot-up. but when the battery is removed from a laptop or there is a power failure, it has no chance to save it, and approximatly 2 out of 10 times removing the battery/power outage, something will go wrong with your computer, just like in your case, it seems you have lost components of vista...

you could try contacting microsoft support, and give them you KEY (vista serial number on the side of you machine) and see if they can send you a replacement install disc (chances are, there will be a charge + p&p)... but if not, you will have to purchase a new installation disc..
 

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  • Manufacturer/Model
    Acer Aspire M5630
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Bronzos said:
Hi,
I have just been presented with a problem and why it happened im not sure.
I had just installed Warhammer Online and everything was going well. The following day after i had finished gaming i logged off. From there i was about to click the little red shut down button but it was unclickable. After some time i just released the battery from the back. To see if everything was ok i tried turning it on again and it said Windows Error Recovery. It gave me 2 options, Startup Repair Which was recommended and normal startup. I clicked startup repair but when i did the screen went black and brought me straight back to Windows Error Recovery. No matter how many times i click repair it doesnt work. If i click normal start it just Brings me to the screen where it says Microsoft and there a little green bar flashing over and back as if loading. After some time it goes black and i have to remove battery to turn it off.

I really need help on this as i have tried to find an answer but can't. I really hope someone on here can help me.
Thanks, S.
Click to expand...

Are you able to start in a Safe mode?
If you can use system restore to a day or two prior of you installing warhammer online.
 

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  • CPU
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    MSI P36 NEO2
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    4GB 5-5-5-12
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    8800GTS 512Mb Overclocked
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    5.1 surround sound
    Hard Drives
    500Gb Samsung SATAII XP
    500GB Samsung SATAII
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    1000W CoolerMaster power supply
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    CoolerMaster Cosmos 1000 case
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    Wireless Keyboard and mouse 3000
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    1TB WD My Book Office edition external drive x 2, Dual layer LG DVD-Rom burner,
    15 in 1 card reader
    Triple boot: XP, Vista Ultimate 64 and Windows 7 Ultimate 64

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  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
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    ASUS P5Q Pro
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    8GB Dominator 8500C5D
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    XFX ATI 1GB 4870 XXX
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    Realtek HD 7-1
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    1x 47" LCD HDMI & 2x 26" LCD HDMI
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    1920x1080P & 1920x1200
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    2x 500GB 7200RPM 32MB Cache WD Caviar Black
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    Corsair 620HX
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    CM Cosmos RC-1000
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    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
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    HP Enhansed Multimedia
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    Razer Diamondback 3G
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    18.6Mb/s
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    My First Build ;)
I really hope that what scouse said isnt true. Im trying the safe mode option.
I managed to enter the screen giving me the option to enter Safe Mode. I selected it and it started showing me all the stuff it was loading and then stopped and said please wait. after about 3-5 mins it came to the screen which said Microsoft corp and has the green flashy bar. Then a black screen came. Anything else i can try to try again? I got a bunch of discs when i got my laptop but they are at home and i wont be able to get them for a while but will one of them be a vista reinstall disc? Also when i reinstall vista will it wipe all my installed programs, photos and stuff like that?
 

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If you got into safe mode then your computer will not need a reinstall.
Try repair option.
Try to do a restore to before you installed the game in safe mode.
 

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  • Manufacturer/Model
    Self Built
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    I5 3570K
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    Gigabyte Z77-DS3H
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    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
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    Gigabyte Geforce GTX 660 TI
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    creative x-fi
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    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
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    Both 1680 x 1050
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My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Siw2, that would require me being able to log into my account or have the disc which i dont. Anything else i can try? Thanks for that tho.
 

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Hi Bronzos,

Yes you would need to get a friend to download it for you.

It seems you are on the road and can't do that, you haven't got your recovery disks with you, and can't even get into Safe mode ?

Did it give you any options when you tried Safe mode , or just a blank screen ? Usually you get other options, like Last Known good configuration, as well as Start windows normally ( which it will try after a while if you haven't selected one of the other options).

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Hello Bronzos.

Can you please list the brand and model number of the laptop in question;
and any other of the system specs you know of.

It will help us help you!












Later :shock: Ted
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics Card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Keyboard
    HP Enhansed Multimedia
    Mouse
    Razer Diamondback 3G
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
Thanks for all the replies, yea im travelling and don't have the disc with me.After hitting f8 every second a list of options came up with safe mode, safe mode with networking etc but as i said it would'nt enter safe mode for me. My Laptop is a Dell Vostro 1700, Vista Ultimate, Dual Core Processor, 2 Gb Ram i think. Is there anyway i can find out this info with my laptop in its current state? I never had any difficulties with my old laptop which had Xp.


One more thing, could you tell me what the boot order should be as i read something about changing bios and i tampered with the order in which listed items were booted and now the load bar when you first turn on your laptop is alot slower. There was cd/dvd, Usb, internal hardive i think and a few more.

Thanks
 

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Hi Bronzos,

It's not a problem with Vista - it's because of the game and removing the batteries during shutdown.


Normally , your machine will start quicker if you have the hard disk set as the first boot device. You would usually only change to e.g. cdrom drive if you wanted to boot from that directly, e.g. when installing/reinstalling your operating system.

You probably find - depending on your Bios - that when you start up you get options like:

F2 ( or Del ) for setup
F11 ( or some other F number ) for boot menu

If you press the F ( whatever it is ) it gives you for boot menu you can arrow down to select the boot device you want to use this time only. Useful if you want to boot from dvd to reinstall without entering Bios setup to change it, and then having to change it back.

Hope this helps

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
What i've realised it that all the options i chose whethere normal start, safe mode or anything else it doesnt work, i mean it never completely loads. After a period it just goes black. As i was typing this( on my other old laptop, my newer broken one is next to me) i had'nt selected an option on the page listing safe mode and as you said it automatically chose normal start and it loaded up the blue screen where the profiles are but then it went black again. Could this mean progress or it has repaired itself and have u any ideas what i could try?
 
Last edited:

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