Hi, from the UK, I just joined this forum a couple of hours ago hoping to find a solution to my desktop PC problem.
I'm using a HP Compaq Microtower DX2300 X86-based PC (32 bit). Purchased 10 month ago. Operating system = Vista Business Premium.
Lost Administration rights so unable to install any programs nor could I uninstall unwanted programs, - Unable to do a System Restore or Discscan. Last Windows update was in July this year and Windows Defender failed to defend although I do have AVG running continuously. Now System Restore provides only the manufacture date which is July 2007, months before I got the system.
Last Friday after speaking to HP technical it was deemed that I have probably a corrupt C:// harddrive and would need to reinstall the system again and loose all my folders, files etc and start again.
Naturally I'm quaking in fear of loosing all items not backed up on discs.
I tried System restore from Safe Mode which did present 2 dates prior to last update in July so I chose the earlier date and the system blanked out on me.
On restarting the PC I can log into the Standard user account but it doesn't recognise the password for other one which is me as the Administrator. In the Standard user account it says C:// is not accessible so I can't install any recovery discs to the PC. It won't permit me to burn Recovery discs to CD.
Every few minutes a tab appears saying "Microsoft Feeds Synchronization has stopped working"
I don't have a 8Gb USB removable stick but I do have an external hard drive linked to my PC, would I be able to use Recovery disc
from there or am I too late for recovery? Send me an ambulance, quick.
I hope I given enough information here and I appreciate your assistance.
Give me good news please.