Please help with problems

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IrishUK

New Member
Hi, from the UK, I just joined this forum a couple of hours ago hoping to find a solution to my desktop PC problem.
I'm using a HP Compaq Microtower DX2300 X86-based PC (32 bit). Purchased 10 month ago. Operating system = Vista Business Premium.

Lost Administration rights so unable to install any programs nor could I uninstall unwanted programs, - Unable to do a System Restore or Discscan. Last Windows update was in July this year and Windows Defender failed to defend although I do have AVG running continuously. Now System Restore provides only the manufacture date which is July 2007, months before I got the system.

Last Friday after speaking to HP technical it was deemed that I have probably a corrupt C:// harddrive and would need to reinstall the system again and loose all my folders, files etc and start again.:sa: Naturally I'm quaking in fear of loosing all items not backed up on discs.

I tried System restore from Safe Mode which did present 2 dates prior to last update in July so I chose the earlier date and the system blanked out on me.:cry:

On restarting the PC I can log into the Standard user account but it doesn't recognise the password for other one which is me as the Administrator. In the Standard user account it says C:// is not accessible so I can't install any recovery discs to the PC. It won't permit me to burn Recovery discs to CD.

Every few minutes a tab appears saying "Microsoft Feeds Synchronization has stopped working"

I don't have a 8Gb USB removable stick but I do have an external hard drive linked to my PC, would I be able to use Recovery disc from there or am I too late for recovery? Send me an ambulance, quick.

I hope I given enough information here and I appreciate your assistance.
Give me good news please.
 

My Computer

System One

When your computer starts the compaq screen shows you should be able to use the recovery to reinstall the os by pressing F11 since you can't get access to the admin account to burn the recovery discs.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Keyboard
    Standard 102 key with volume and sleep buttons
    Mouse
    Wireless Logitech LX7
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
Why not burn all your wanted data to DVD's or CD's, or transfer them to another drive and then reinstall again? Does this account limitation not allow you to transfer any data from out of the OS partition?

You may well be able to save almost all of your personal data during this reinstallation too if the above is the case here. Formatting doesn't actually remove Anything from your drive, but overwriting it does, so basically only the areas overwritten by the OS files will be lost, the rest should be recoverable.

There are many Data Recovery programs available that can do the job for you, some Free, some not. It depends on how much your personal data is worth to you I guess, but I prefer to use Runtime GetData or R-Studio because I have used both extensively and always have great results. Just Google Data Recovery and you'll have plenty to go thru.
One thing to ALWAYS remember...NEVER try to recover data from the same partition as the Data recovery program is installed on, you can make the OS corrupt or lose data. The simplest way to use them is from a small partition you create for it or from a CD as the better ones will allow you to do.

Good Luck
 

My Computer

System One

  • Manufacturer/Model
    Personal Build
    CPU
    Intel E6750 Core 2 Duo
    Motherboard
    Asus Commando MoBo (P965/ICH8R)
    Memory
    4G's Crucial Ballistix Tracer DDR2 PC26400 RAM
    Graphics Card(s)
    BFG 8800GTS OC2 320MB
    Sound Card
    Creative Sound Blaster X-FI Platinum FATAL1TY (next)
    Monitor(s) Displays
    2 x 22" w2207 LCD Monitors
    Screen Resolution
    1- 1680 x 1050, 1 - 1920 x 1080
    Hard Drives
    3 x 500G SATA II WD Caviar HDD's
    PSU
    EnerMax NoiseTaker II 600W
    Case
    NZXT Lexa Classic (modified, dual doored & windowed)
    Cooling
    Zalman 9700 CPU cooler, 4-120mm fans, 1-90mm
    Mouse
    Logitech Optical Trackman trackball
    Other Info
    NZXT Lexa Classic Case, Zalman 9700 CPU Cooler, 2 DVD Burners c/w LightScribe (Sony, TSST), Enermax NoiseTaker II 600W PSU with Custom Chrome cable sleeving, Hauppauge HDTV TV Tuner Card, 5.1 Logitech Z5500 speakers, 15 in 1 Multi-card reader
Chappy & mansrm81, thanks for your replies, sorry not to get back to you before now but something happened back at the telephone exchange and I lost Internet connection for 5 days. I know they are refurbishing the exchange building so maybe somebody pulled the plug. As for my PC, it is in the same crytical state. I may need step by step guidance on this, in easy to comprehend steps.

mansrm81, I know of the F11 recovery key but was afraid of losing all my work and files if I took that action. I suspect I may lose everything but I need to try the actions that will not wipe out my work.

Chappy, I can't copy or burn anything to the CD/DVD player but I can open and run a disc in the player. I can't create a folder, a tab appears stating "C:\ is not accessible Access is denied"

In this standard account I am very limited as to what I can do. In C properties it states that C is full with no empty space, so I assume my work still exists.

I would appreciate your help with this.

IrishUK
 

My Computer

System One

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
SIW2, I'm back at long last to say a BIG thank you for the "PCLoginNow" link. :D

I waited for over a week to have that software burned onto a disc for me, my IT buddy who lives out of town forgot to bring it with him last weekend, then he posted it on Monday and I still haven't received it so I arranged to meet him again today, forced his arm up his back and he surrendered another copy to me which has magically got me access to my PC login account again. :geek:

But I still have some problems, Even though I am the Administrator I still don't have Admin rights. I can't un-install unwanted programs or install previously downloaded ones. Also I still can't update Windows, there are 28 updates waiting to be installed. An error code 80070043 is displayed on update failure. I'm sure other problems may show up in the next day or two. :huh:

I'm hoping you might be able to shine some light.

Thanks again
IrishUK
 

My Computer

System One

Make a new admin account then boot in to safe mode with networking and do an online virus and spyware scan. Seen that problem lots of times. Should fix all your problems.
 

My Computer

System One

  • Manufacturer/Model
    Home Build
    CPU
    AM2 Black
    Motherboard
    Gigabyte S-Series
    Memory
    4Gb
    Graphics Card(s)
    G/F 9600 GT
    Sound Card
    onboard
    Monitor(s) Displays
    22in LCDX2
    Hard Drives
    to many to list
    PSU
    Home Build
    Case
    God knows
    Cooling
    Fan
    Keyboard
    yes with Buttons
    Mouse
    yes got one and a Cat
    Internet Speed
    1.5mb
Hi,

Definitely worth creating another Admin account - if you can't do it in Vista , try it in Safe Mode. See if the Admin privileges apply to that new account - if so , use that instead.

Also worth doing malware check as suggested by caretaker.

If all else fails, you could try resetting the security settings

How to reset security settings back to the defaults

Note what it says about making a backup , even if you have to copy stuff manually to an external hd or cd/dvd - you might want to use Windows easy transfer program . A backup is always useful for the future - it's a good idea keep to update it periodically.

Hope it helps

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Hi Caretaker and SIW2, thanks guys for the quick response, I will follow your lead and respond soon, hopefully with more good news.
Thanks again SIW2 for helping me get this close to normality again. :party:

IrishUK
 

My Computer

System One

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