Password problem

W

Will Light

New Member
I have an Acer laptop which came with Vista Home Premium installed. I set up a password on the Personal Secure Disk (PSD) and put some of my genealogy data in there.
When I come to access the data the system tells me I have used an incorrect password. Now I know I have the correct password - something has gone wrong.

Anyone got any ideas? Are there any clever hacks developed to get into the PSD by evading the password protection?

Help please!

Will Light
 

My Computer

System One

I will not tell you how to hack something, have you tried using the caps lock key, put your password in upper case just incase the caps lock was on when you set it up.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Hi Will,

Check your keyboard settings. If yours is a UK keyboard, it will have double quotes (") as the shifted function on the 2 key. Check this in Notepad. If you are getting @ instead, then you have the wrong keyboard locale installed. I had a similar problem when I installed the 64-bit version of Vista (I was entering the correct password for the forums, but was being denied access), but then the penny dropped. I checked the keyboard and language settings and found that, although they were set to English, I had forgotten to set the keyboard to the correct locale. I did install Vista using the UK option and that account works normally. However, I don't like to use that account for every day work, so I created a new account for daily use, but when you create an account the default keyboard layout is set to US instead of the option you chose during the initial installation of Vista (at least it is if you are using English, although I don't know if anything similar happens with other languages).
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Sorry if I have done this wrong but this thread is similar to the problem I have. When I switch on the computer I get a message - wrong password or user name - I click on return and the computer opens?

How can I sort this out, the computer works fine but the message is annoying.

Can someone tell me how to get this message deleted and to make my computer to open without the use of entering a password or user name - I am the only person to use this computer.

I have just change from XP Home To Vista so everything is still new and strange so any help needs to be very simple to follow.

Many thanks.
 

My Computer

System One

  • CPU
    Intel(R) Core(TM)2 Duo CPU E8400 @ 3,00GHz 300GHz
    Memory
    2.00 GB

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 Latest Release Preview
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
i have a new acer laptop and it worked fine for a few days. now when i turn it on it goes to the acer screen for about 3 seconds and then goes to a black screen with a blue box and ask for current password, i enter it and it does not accept it then it tells me password failed system halted. acer sent a new hard drive,still have the same problem. can someone help me reset the bios and or system password. HELP
 
Last edited by a moderator:

My Computer

System One

  • Manufacturer/Model
    acer as5315-2698
Hello Michael, and welcome to the vista forums,

This looks as if the bios password has been set on your laptop, due to the nature of this problem your best option is to see if Acer have an override password for the machine, this is a possibility with most major manufacturers. There are options if this is not possible but again that is for Acer to provide.
I cannot discuss these extra options in an open forum, for a machine that I do not have the history for. This is in no way an accusation about the machines origin just a statement of my policy.


If you contact Acer I'm sure they will be able to assist
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 Latest Release Preview
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
You must log in or register to reply here.
Back
Top