Vista won't open images from CD

I

ismism

New Member
I am trying to open jpeg image files from a CD on my new Vista PC laptop and it is not working. I think I burned them on a Mac - there is a small red Apple icon on the disc drive icon.

I can see the jpeg files in the disc folder but can't open them by double-clicking the jpeg icons - nothing happens.

I can't import them into Windows Photo Gallery.

When I drag and drop them into Photoshop, it just opens blank white jpeg of the same dimensions.

If I try to open them from within Photoshop, I get the error message: "A device attached to the system is not functioning".

I can't copy the files onto my computer.

I can open the images in Windows XP and Windows 2000, just not Vista. I assume the problem is because the discs were burned on a Mac (I could be wrong).

Any ideas? Is there any way around this? Help!
 

My Computer

System One

It could even be the actual brand of disc that your Vista drive doesn't like or maybe the reading laser in your drive has failed.
How old is the laptop ?
Sorry but that's all I can offer in the way of help so I'd wait and see what the experts can come up with ;)
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD)
    931GB Hitachi HGST HTS721010A9E630 (SATA
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft Optical Wheel Mouse
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)
I opened the CD on a friend's XP laptop, copied the files onto her hard drive, then burned them again. This new disc works.

So that's a workaround, but not really a great fix - what if I didn't have access to another PC? I've only been using Vista a few days but I already loathe it! Does it have ANY advantages over XP?
 

My Computer

System One

Try converting them to JPG from JPEG. They are slightly different.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
Did you change the disc brand when you did the re-burn?

You say this one works so it must have been a problem with the burn the first time.
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD)
    931GB Hitachi HGST HTS721010A9E630 (SATA
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft Optical Wheel Mouse
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)
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