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Help: My Documents Will Not Open - Crashing
  1. #1
    Nekru's Avatar

    Newbie
    Join Date : Nov 2008
    SA, Australia
    Posts : 2
    Vista Home Premium 64bit
    Local Time: 08:56 PM
    australia au south australia

    Help: My Documents Will Not Open - Crashing

    Hi all, I need some help. I've been using my computer for more than a year now, and suddenly I have a problem with it. I've been away for 3 weeks, and have just returned to find that the My Documents folder will not open.

    Details:

    When I open the folder Hayden (your folder with your name, basically My Documents) it opens a window, with nothing but a white screen. If I click anywhere, or wait for too long, it goes into Not Responding mode, and has to be closed out of. This is annoying, as I need to access my folder.

    Here is my computer details:

    OS: Windows Vista Home Premium
    Model: HP mp8085a
    Intel Core 2
    6400 @ 2.13 GHz
    2 GB RAM
    64-Bit OS
    Computer name: HAYDEN-PC
    (Thus the folder is called Hayden)

    Help would be greatly appreciated.


      My System SpecsSystem Spec

  2. #2
    Brink's Avatar

    Administrator


    Join Date : Apr 2007
    Texas, USA
    Posts : 30,529
    64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise
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    Re: Help: My Documents Will Not Open - Crashing

    Hello Nekru, and welcome to Vista Forums.

    Since this just happened, you might do a System Restore using a restore point dated before this problem to see if it can fix this for you.

    Hope this helps,
    Shawn

      My System SpecsSystem Spec

  3. #3
    lavi's Avatar

    Junior Member
    Join Date : Oct 2008
    Israel
    Posts : 13
    Microsoft Windows Vista Ultimate 32bit SP1
    Local Time: 04:56 AM
    israel

     

    Re: Help: My Documents Will Not Open - Crashing

    Welcome Nekru, Have you installed any new programs? have you tried to enter the folder in safe mode? Try system or registry restore..
    Edit: Update us!

      My System SpecsSystem Spec

  4. #4
    Nekru's Avatar

    Newbie
    Join Date : Nov 2008
    SA, Australia
    Posts : 2
    Vista Home Premium 64bit
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    australia au south australia

      Thread Starter

    Re: Help: My Documents Will Not Open - Crashing

    Quote Originally Posted by Brink View Post
    Hello Nekru, and welcome to Vista Forums.

    Since this just happened, you might do a System Restore using a restore point dated before this problem to see if it can fix this for you.

    Hope this helps,
    Shawn
    Shawn,

    I restored it once but nothing changed. So I restored it to an earlier time (before I installed a program) and now it is working. I've lost a few programs, but I can easily get them back, so no worries there. I'll fix up the few changes now. Thanks a lot for your help.

      My System SpecsSystem Spec

  5. #5
    Brink's Avatar

    Administrator


    Join Date : Apr 2007
    Texas, USA
    Posts : 30,529
    64-bit Vista Ultimate SP2, Windows 7 Ultimate SP1, Windows 8 Enterprise
    Local Time: 09:56 PM
    usa us texas

     

    Re: Help: My Documents Will Not Open - Crashing

    You're welcome Nekru. I'm happy to hear that you got it sorted.

    Shawn

      My System SpecsSystem Spec

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