Q9650 Intel Quad Core listed as unknown device?

usecom

usecom

New Member
I have updated my bios ,update came out last month, and still under the device manager it shows "unknown device". The BIOS recognizes it and the Sytem under Control Panel recognizes it. Anyone with the same issue? I don't have any performance problems and didn't even with the old bios. :sleepy: I attached a screenshot.

7953d1226742522-q9650-intel-quad-core-listed-unknown-device-screenshot.jpg
 

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My Computer

System One

  • Manufacturer/Model
    Monster Machine
    CPU
    Intel Q9650 Quad Core 3 GHz 12MB cache 45nm
    Motherboard
    EVGA 780i Nforce SLI
    Memory
    8GB OCZ 800MHz at 333MHz
    Graphics Card(s)
    BFG NVidia 280 OC2
    Sound Card
    SB Audigy 24bit
    Monitor(s) Displays
    40" Sharp LCD HDTV LC 42 SB 45U
    Screen Resolution
    1920 X 1080 at GDI 60 32bits per pixel
    Hard Drives
    2 SATA 7200 RPM SCSI 1 250 Gb 1 500Gb
    PSU
    700W ToughPower modular
    Case
    ASUS Vento 3600 in Ferrari RED
    Cooling
    Zalman CPU Heatsink stock main case exhaust fan + 2 intakes
    Keyboard
    G15
    Mouse
    PS2 mouse
    Internet Speed
    1mb per sec avg
    Other Info
    SONY Dual Layer DVD RW / G25 Racing Wheel / California Audio 5.1 Surround / Samsung CD-ROM
I have looked on the net and this seems to be a fairly common problem. One suggestion that came up few times that seemed to work was to uninstall the unknown devices in Device Manager and then run a refresh or reboot. :geek:
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
Ok I will give that a try. Thanks
 

My Computer

System One

  • Manufacturer/Model
    Monster Machine
    CPU
    Intel Q9650 Quad Core 3 GHz 12MB cache 45nm
    Motherboard
    EVGA 780i Nforce SLI
    Memory
    8GB OCZ 800MHz at 333MHz
    Graphics Card(s)
    BFG NVidia 280 OC2
    Sound Card
    SB Audigy 24bit
    Monitor(s) Displays
    40" Sharp LCD HDTV LC 42 SB 45U
    Screen Resolution
    1920 X 1080 at GDI 60 32bits per pixel
    Hard Drives
    2 SATA 7200 RPM SCSI 1 250 Gb 1 500Gb
    PSU
    700W ToughPower modular
    Case
    ASUS Vento 3600 in Ferrari RED
    Cooling
    Zalman CPU Heatsink stock main case exhaust fan + 2 intakes
    Keyboard
    G15
    Mouse
    PS2 mouse
    Internet Speed
    1mb per sec avg
    Other Info
    SONY Dual Layer DVD RW / G25 Racing Wheel / California Audio 5.1 Surround / Samsung CD-ROM
Well it sort of worked. The first processor it views as the Quad core but the remaining 3 processors listed still say unknown. When you go to update driver it tells you "you have the latest driver" duh! I tried to uninstall each of the four but still get the same result.
 

My Computer

System One

  • Manufacturer/Model
    Monster Machine
    CPU
    Intel Q9650 Quad Core 3 GHz 12MB cache 45nm
    Motherboard
    EVGA 780i Nforce SLI
    Memory
    8GB OCZ 800MHz at 333MHz
    Graphics Card(s)
    BFG NVidia 280 OC2
    Sound Card
    SB Audigy 24bit
    Monitor(s) Displays
    40" Sharp LCD HDTV LC 42 SB 45U
    Screen Resolution
    1920 X 1080 at GDI 60 32bits per pixel
    Hard Drives
    2 SATA 7200 RPM SCSI 1 250 Gb 1 500Gb
    PSU
    700W ToughPower modular
    Case
    ASUS Vento 3600 in Ferrari RED
    Cooling
    Zalman CPU Heatsink stock main case exhaust fan + 2 intakes
    Keyboard
    G15
    Mouse
    PS2 mouse
    Internet Speed
    1mb per sec avg
    Other Info
    SONY Dual Layer DVD RW / G25 Racing Wheel / California Audio 5.1 Surround / Samsung CD-ROM
usecom said:
Well it sort of worked. The first processor it views as the Quad core but the remaining 3 processors listed still say unknown. When you go to update driver it tells you "you have the latest driver" duh! I tried to uninstall each of the four but still get the same result.
Click to expand...

There was a lot of chatter about Intel's Bios needing updating for the Q9650. I presume this is a new rig, CPU and MOBO? Are you familiar with the process of updating your MOBO Bios?

Sorry, re-read your first post. But still, maybe there is a BIOS problem?
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
Well , new processor, went from a Core 2 Duo to the Quad. While I was at it I added the BFG Nvidia 260 OCX instead of the two 8800 GTX's in SLI. Then I got stupid and bought a 40" LCD HDTV for a monitor and a G15 keyboard. My wife got a little upset. This was the first BIOS flash I have done on this board but it is so easy now with the Nvidia tools it's hard to go wrong. I would be worried but Intel's tool cannot even figure out what the processor is! If I was having performance issues I would be worried. I am just a little anal but I am in therapy. :D
 

My Computer

System One

  • Manufacturer/Model
    Monster Machine
    CPU
    Intel Q9650 Quad Core 3 GHz 12MB cache 45nm
    Motherboard
    EVGA 780i Nforce SLI
    Memory
    8GB OCZ 800MHz at 333MHz
    Graphics Card(s)
    BFG NVidia 280 OC2
    Sound Card
    SB Audigy 24bit
    Monitor(s) Displays
    40" Sharp LCD HDTV LC 42 SB 45U
    Screen Resolution
    1920 X 1080 at GDI 60 32bits per pixel
    Hard Drives
    2 SATA 7200 RPM SCSI 1 250 Gb 1 500Gb
    PSU
    700W ToughPower modular
    Case
    ASUS Vento 3600 in Ferrari RED
    Cooling
    Zalman CPU Heatsink stock main case exhaust fan + 2 intakes
    Keyboard
    G15
    Mouse
    PS2 mouse
    Internet Speed
    1mb per sec avg
    Other Info
    SONY Dual Layer DVD RW / G25 Racing Wheel / California Audio 5.1 Surround / Samsung CD-ROM
This was the first BIOS flash I have done on this board but it is so easy now with the Nvidia tools it's hard to go wrong
Click to expand...

I wouldn't flash the Mobo Bios from within Windows, this has given me many problems in the past. Best way to flash the bios is from a floppy drive at system start up. If you don't have a floppy drive (like me) you can either burn the image to disc or use a USB thumb drive/flash card. Your Motherboard maker's site should have intructions on how to flash your bios using these setups.

It may not be your problem but it's worth a go. For now i would try turning off your computer and resetting the Mobo by using the CMOS jumper.
 

My Computer

System One

  • CPU
    i7 920 @ 3.8Ghz (stock cooler)
    Motherboard
    Asus P6T Deluxe O/C palm
    Memory
    6Gigs (3x2gb) Corsair XMS3 1600Mhz
    Graphics Card(s)
    SLI 2xEvga GTX260 core16 superclocked
    Sound Card
    X-FI Fatality and z5500
    Monitor(s) Displays
    Samsung 22' SyncMaster
    Screen Resolution
    1680x1050
    Hard Drives
    2x250gig Western Digital Caviar in Raid0
    2x160gig Maxters for storage
    PSU
    Zalman 1000watt
    Case
    Thermaltake Mozart
    Cooling
    10x120mm fans. CPU and GPUs on Water cooling
    Keyboard
    G15 gaming
    Mouse
    MX518
    Internet Speed
    7Mbs downstream and 354Kbs upstream
    Other Info
    The new i7 kicks ass
usecom said:
Well , new processor, went from a Core 2 Duo to the Quad. While I was at it I added the BFG Nvidia 260 OCX instead of the two 8800 GTX's in SLI. Then I got stupid and bought a 40" LCD HDTV for a monitor and a G15 keyboard. My wife got a little upset. This was the first BIOS flash I have done on this board but it is so easy now with the Nvidia tools it's hard to go wrong. I would be worried but Intel's tool cannot even figure out what the processor is! If I was having performance issues I would be worried. I am just a little anal but I am in therapy. :D
Click to expand...

I am pretty sure the problem is with Bios, not Vista. However everything I read suggests that the Quad will run quite happliy on your board. Get CPU-Z and give it a run to check how the Quad is performing in Vista. There is no overclocking involved is there? You might try resetting the Bios to it's defaults:geek:
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
BIOS needs to be updated before VISTA is installed to properly recognize hardware. (From what I have read elsewhere)
 

My Computer

System One

  • Manufacturer/Model
    Custom - Built Myself
    CPU
    E8400 Core 2 Duo @ 9 X 400
    Motherboard
    ASUS P5E3 Deluxe WiFi X38
    Memory
    4GB OCZ Platinum OCZ3P13332GK
    Graphics Card(s)
    Gigabyte Radeon HD RX3850 775MHZ 512MB 1.4GHZ GDDR3
    Sound Card
    On Board
    Monitor(s) Displays
    Dell SP2208WFP
    Screen Resolution
    1680 X 1050
    Hard Drives
    1 X 640GB 7200 Western Digital
    2 X 500GB 7200 Seagate Barracuda
    All with cooling fans
    PSU
    ENERMAX 1000W Galaxy DXX
    Case
    CoolerMaster CM690
    Cooling
    Zalman CNPS9700 NT / 4 X 120mm / 1 X 80mm Case Fans
    Keyboard
    Microsoft Natural Ergonomic Comfort 4000
    Mouse
    Microsoft Comfort Optical 3000
    Internet Speed
    10mbps down / 1mbps up - Shaw Xtreme
    Other Info
    Lg GGC-H20L BLU-RAY HD-DVD Reader BD-ROM DVD+-RW 16X8X6 DL 4X

    Scythe Multi-Format Card Reader / Floppy Drive
Jim R said:
BIOS needs to be updated before VISTA is installed to properly recognize hardware. (From what I have read elsewhere)
Click to expand...
Thanks JimR, you could be right.:geek:
 

My Computer

System One

  • Manufacturer/Model
    Scratch Built
    CPU
    Intel Quad Core 6600
    Motherboard
    Asus P5B
    Memory
    4096 MB Xtreme-Dark 800mhz
    Graphics Card(s)
    Zotac Amp Edition 8800GT - 512MB DDR3, O/C 700mhz
    Monitor(s) Displays
    Samsung 206BW
    Screen Resolution
    1680 X 1024
    Hard Drives
    4 X Samsung 500GB 7200rpm Serial ATA-II HDD w. 16MB Cache .
    PSU
    550 w
    Case
    Thermaltake
    Cooling
    3 x octua NF-S12-1200 - 120mm 1200RPM Sound Optimised Fans
    Keyboard
    Microsoft
    Mouse
    Targus
    Internet Speed
    1500kbs
    Other Info
    Self built.
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