I went to turn on my new HP desktop and it gets through to the windows vista load screen, then the computer restarts. I haven't loaded anything new lately, cpu, memory and hard drive come back clean on system check. I've reverted back to last known good. I have windows defender and virus protection. Please help.
Windows Vista reboots at startup screen
- Thread starter Rnaslund
- Start date
First you need to boot into Safe Mode.
Start tapping the "F8" key as the system reboots. This should get you to a boot menu where you can select Safe Mode
Next, log on and select "yes" when it asks if you want to continue in safe mode and close the help box that automatically opens.
Click Start>RightClick Computer and select "Properties" or Start>Control Panel>Doubleclick "System"
Select "Advanced System Settings" on the left side
Select Startup and Recovery "Settings" Button
Deselect the "Automatic restart" check box and OK. (This allows you to see the error message that may explain what caused the system to reboot.)
Close everything and restart as you normally would.
Record any error message you see when the system restarts.
Start tapping the "F8" key as the system reboots. This should get you to a boot menu where you can select Safe Mode
Next, log on and select "yes" when it asks if you want to continue in safe mode and close the help box that automatically opens.
Click Start>RightClick Computer and select "Properties" or Start>Control Panel>Doubleclick "System"
Select "Advanced System Settings" on the left side
Select Startup and Recovery "Settings" Button
Deselect the "Automatic restart" check box and OK. (This allows you to see the error message that may explain what caused the system to reboot.)
Close everything and restart as you normally would.
Record any error message you see when the system restarts.
My Computer
System One
-
- Manufacturer/Model
- Custom - Built Myself
- CPU
- E8400 Core 2 Duo @ 9 X 400
- Motherboard
- ASUS P5E3 Deluxe WiFi X38
- Memory
- 4GB OCZ Platinum OCZ3P13332GK
- Graphics Card(s)
- Gigabyte Radeon HD RX3850 775MHZ 512MB 1.4GHZ GDDR3
- Sound Card
- On Board
- Monitor(s) Displays
- Dell SP2208WFP
- Screen Resolution
- 1680 X 1050
- Hard Drives
- 1 X 640GB 7200 Western Digital
2 X 500GB 7200 Seagate Barracuda
All with cooling fans
- PSU
- ENERMAX 1000W Galaxy DXX
- Case
- CoolerMaster CM690
- Cooling
- Zalman CNPS9700 NT / 4 X 120mm / 1 X 80mm Case Fans
- Keyboard
- Microsoft Natural Ergonomic Comfort 4000
- Mouse
- Microsoft Comfort Optical 3000
- Internet Speed
- 10mbps down / 1mbps up - Shaw Xtreme
- Other Info
- Lg GGC-H20L BLU-RAY HD-DVD Reader BD-ROM DVD+-RW 16X8X6 DL 4X
Scythe Multi-Format Card Reader / Floppy Drive
Good advice from Jim R, make sure to do that.
Another thing to do is check to see if this may be a hanging third party driver causing this. If you are able to boot Safe Mode than all MS system devices and drivers are working, now lets see if a 3rd party driver isn't.
Hit "Windows Key+R" to open the run box, then type msconfig and hit Enter. On the General tab select "Diagnostic Startup" and then Ok and reboot. If the system boots now then it is a 3rd party driver hanging the system. Now you open msconfig again and then select "Selective Startup" and uncheck the Startup items box and check the Services box, reboot system.
If the system doesn't boot, the problem is within services and these need to be disabled and enabled one at a time, rebooting inbetween to see which one causes the problem to return. If the system boots then it's a startup item and the same thing goes here, de-select all and add them back 1 at a time, rebooting between each one. The last one added that causes the system to malfunction again is the problem one and needs to be reinstalled or disabled.
Another thing to do is check to see if this may be a hanging third party driver causing this. If you are able to boot Safe Mode than all MS system devices and drivers are working, now lets see if a 3rd party driver isn't.
Hit "Windows Key+R" to open the run box, then type msconfig and hit Enter. On the General tab select "Diagnostic Startup" and then Ok and reboot. If the system boots now then it is a 3rd party driver hanging the system. Now you open msconfig again and then select "Selective Startup" and uncheck the Startup items box and check the Services box, reboot system.
If the system doesn't boot, the problem is within services and these need to be disabled and enabled one at a time, rebooting inbetween to see which one causes the problem to return. If the system boots then it's a startup item and the same thing goes here, de-select all and add them back 1 at a time, rebooting between each one. The last one added that causes the system to malfunction again is the problem one and needs to be reinstalled or disabled.
My Computer
System One
-
- Manufacturer/Model
- Personal Build
- CPU
- Intel E6750 Core 2 Duo
- Motherboard
- Asus Commando MoBo (P965/ICH8R)
- Memory
- 4G's Crucial Ballistix Tracer DDR2 PC26400 RAM
- Graphics Card(s)
- BFG 8800GTS OC2 320MB
- Sound Card
- Creative Sound Blaster X-FI Platinum FATAL1TY (next)
- Monitor(s) Displays
- 2 x 22" w2207 LCD Monitors
- Screen Resolution
- 1- 1680 x 1050, 1 - 1920 x 1080
- Hard Drives
- 3 x 500G SATA II WD Caviar HDD's
- PSU
- EnerMax NoiseTaker II 600W
- Case
- NZXT Lexa Classic (modified, dual doored & windowed)
- Cooling
- Zalman 9700 CPU cooler, 4-120mm fans, 1-90mm
- Mouse
- Logitech Optical Trackman trackball
- Other Info
- NZXT Lexa Classic Case, Zalman 9700 CPU Cooler, 2 DVD Burners c/w LightScribe (Sony, TSST), Enermax NoiseTaker II 600W PSU with Custom Chrome cable sleeving, Hauppauge HDTV TV Tuner Card, 5.1 Logitech Z5500 speakers, 15 in 1 Multi-card reader