vista won't boot up on my acer lap top after installing service pack 1

pjhowley

New Member
Hi, I have a Acer aspire running vista home prem, last saterday I was online and internet explorer stopped working as it does from time to time. Vista started it's "problem solution task" and came back with a solution to install service pack 1. That would be the last time my computer booted up. After it installed vista service pack 1 my lap top went to reboot and now I get a blue error screen< I can not get into windows tried safe mode and any other option just goes strait to the error screen:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If the problem continue, disable or remove any newly insatlled hardware or software. Disable BIOS memory options such as caching or shadowing . If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced setup

I tried it it still goes back to this screen before I can load windows..
 
Last edited:

My Computer

Hello, you could search this forum in tutorials for how to make a startup repair disc. With my acer i have to press F2 to get into change settings such as boot from cd/dvd which is what you would have to do. I had this same screen with my old laptop and it turned out to be a faulty memory stick (RAM) Hope this helps.
 

My Computer

System One

  • Manufacturer/Model
    acer aspire 6920
    CPU
    intel centrino core 2 duo T5750
    Memory
    4 gig
    Graphics Card(s)
    intel x3100
    Hard Drives
    250GB HDD

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite Pro l300
    CPU
    Intel(R) Celeron(R) CPU 550 @ 2.00GHz
    Motherboard
    Intel Corp. 88395664Q
    Memory
    DDR2, PC2-5300 (333 MHz), 1024 MBytes, Hyundai Electronics,DDR2, PC2-5300 (333 MHz), 2048 MBytes, Ap
    Graphics Card(s)
    Mobile Intel(R) 965 Express Chipset Family
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Matte screen
    Screen Resolution
    1024 x 768 x 4294967296 colors
    Hard Drives
    120gb SATA 2.5inch FUJITSU MHZ2120BH G1 ATA Device
    Case
    Notebook
    Cooling
    Fan cooled
    Keyboard
    Logitech Cordless Desktop EX110
    Mouse
    Logitech Cordless Optical
    Internet Speed
    256Kbps
    Other Info
    I like Spore,Rabbits and I'm a Computer Freak.
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