Vista - Desktop Freezes and I must restart the computer

I have a custom built computer that is running on Vista Business 64 bit and has been crashing on me too many times. What happens is that everything locks up on the computer, I can't even move my mouse and if I try to turn lets say caps lock on for the keyboard it wouldn't turn on.

When I checked my Event Viewer it says 2 Errors:

EventLog EventID 6008 - The previous system shutdown at .... on ...... was unexpected.

and

HttpEvent EventID 15016 - Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.


I can't figure out what is going wrong. My specs are:

Intel Q6600 2.40 quad core
8GB RAM
500GB hard drive
9600GT 1GB Video Card
750W power supply

Hi elbasha,

There are many suggestions I can give you, they may help and they may not but you can run through them to give it a try. It may be some drivers or software you have installed that were corrupted or incompatible. Check your Device Manager and see if you have any problems. Try removing some of your memory and see what happens. Run system file checker and checkdisk. Generate a system health report to see if you get any other info. Run a malware scan, it may just be some malware. If none of that helps, try repairing from your repair option on your installation disk.Those errors that you posted really have nothing to do with your system freezing.

Hi elbasha, welcome to the board.

On top of what is suggested. You may try to repair or restore system to the earlier state at the date before problem occurred, or even a clean install. Try to do it in safe mode if unable to work in window. How about first, check and make sure the SATA connection is secure by shake, wiggle and tug on the connector at the HDD. yes, I'm serious. If you are not using after market SATA cable, replace it at once.

Good luck and please keep us inform.

Hey all,
Thanks for the replies. This is where I notice it has been crashing on me at...

I had a game open one time and I tried to put everything on max quality to see how it looks like (this was 2 days ago when I finished building the computer). As soon as I changed it then the computer crashed. I opened the game and as soon as it loads up, the computer crashes again. It did that on me until I reinstalled it and now it doesn't crash (it crashed once afterwards).

I was transferring stuff from my laptop to the PC, it seemed to crash on me when it starts copying the files, it did that around 4 times. I didn't have a problem earlier though for like 7 hours transferring stuff. Then suddenly 4 times it crashes every time.

Only one time it crashed while surfing the internet, it was loading a page and it froze.

Have you downloaded SP1?

The explanation to this is here;_
KBAlertz.com: Event ID 15016 appears in the System log after you install Windows Server 2008 on a non-domain controller or after you install Windows Vista SP1 in a workgroup

More info here;_
Kerberos EventID 15016 error message after installing SP1 : Windows Vista Service Packs/Windows Server 2008 Service Packs : Windows Vista IT Pro : Microsoft TechNet Forums

Hello Roy,
The CD I purchased came with Vista Business SP1 X64. What is the problem though?

If you had not downloaded sp1 then that was going to be a suggestion.
Check the services running on your computer.

1- What motherboard do you have?
2- Do you have all of your Dimm slots filled with RAM?
3- What kind of RAM do you have? Speed?
4- Is the RAM running on the correct voltage as indicated on the RAM sticks?

See my post here: http://www.vistax64.com/general-disc...tml#post889358

1 - ASUS P5Q SE PLUS
2 - Yes all 4 are filled
3 - 4 2GB PC2-6400 800MHZ
4 - How would I check that?

By either physically looking at the sticker on the memory or by going to the manufacture's website and looking up the memory's spec.

1- What brand of memory is it by the way?
2- What are the CAS timings? 5-5-5-15 or 4-4-4-12?

If you've read my post in the link I provided, these questions will become evident as you may have to "downclock" your memory.