Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Forums > General Discussion

Vista - Windows Vista won't boot, black screen and white mouse pointer only

Reply
 
Old 12-15-2008   #1 (permalink)


Windows Vista Ultimate 32 bit
 
 

Windows Vista won't boot, black screen and white mouse pointer only

My windows Vista Ultimate won't boot up, it only shows a black screen and white mouse pointer after the loading part, right before the windows logo circle appears glowing.... i also tried booting from the vista dvd but right after loading files screen another error shows up "windows has encountered a problem communicating with a device connected to your computer" " status:0xc00000e9 info: an unexpected I/O error had occurred"....... btw all this happened after the chkdsk utility cheked my disk for about 2 hours say "replacing invalid ID with default ID for file ###### for file 9".... how can i work this out?? also, safemod shows me the same black screen with white mouse pointer.... help please!!

My System SpecsSystem Spec
Old 12-16-2008   #2 (permalink)


Vista Ultimate 64bit
 
 

Re: Windows Vista won't boot, black screen and white mouse pointer only

Are you sure that is the error message ? ? 0xc00000e9 i didn't find many results on...
Was chkdsk interrupted before finishing ? ?
SATA drive or IDE ?
My System SpecsSystem Spec
Old 12-16-2008   #3 (permalink)


Vista Ultimatex64 Windows 7 build 7100
 
 

Re: Windows Vista won't boot, black screen and white mouse pointer only

Quote  Quote: Originally Posted by elvin10 View Post
My windows Vista Ultimate won't boot up, it only shows a black screen and white mouse pointer after the loading part, right before the windows logo circle appears glowing.... i also tried booting from the vista dvd but right after loading files screen another error shows up "windows has encountered a problem communicating with a device connected to your computer" " status:0xc00000e9 info: an unexpected I/O error had occurred"....... btw all this happened after the chkdsk utility cheked my disk for about 2 hours say "replacing invalid ID with default ID for file ###### for file 9".... how can i work this out?? also, safemod shows me the same black screen with white mouse pointer.... help please!!
It sounds to me like your HDD is failing,

Try checking the connection,

Try another hard drive, then you may possibly be able to save data from your
damaged drive by using an external case.

Try using another OS, CD/DVD and try Deleting/Formating your Hard drive. Linux dvd's are good for this

I hope this helps

Pooch
My System SpecsSystem Spec
Old 12-16-2008   #4 (permalink)


Windows Vista Ultimate 32 bit
 
 

Re: Windows Vista won't boot, black screen and white mouse pointer only

yes indeed that was the error message "0xc00000e9 " i searched about it and it has happened to many people, i couldnt find any way to repair it but just lose all my data and format the hdd, reinstalled windows n now im back with my computer =].... but im piss cuz lost all my data,, had mad games and movies =[[[.. thank you's
My System SpecsSystem Spec
Old 12-16-2008   #5 (permalink)


Vista Ultimate 64bit
 
 

Re: Windows Vista won't boot, black screen and white mouse pointer only

Time to start thinking about a regimented backup strategy...
If data is important to you backups should be as well.
My System SpecsSystem Spec
Old 12-16-2008   #6 (permalink)


Windows Vista Ultimate 32 bit
 
 

Re: Windows Vista won't boot, black screen and white mouse pointer only

yep, thanks
My System SpecsSystem Spec
Old 12-30-2008   #7 (permalink)


Vista Business 32bit on PC and Vista Business x64 on Tablet PC
 
 

Re: Windows Vista won't boot, black screen and white mouse pointer only

We have been running into lots of these KSOD's (blacK Screen Of Death). It has to do with the RPCSS key in the registry. Last known good, safe mode, and system restore generally don't fix it. Here is how to fix it:
How to fix the Vista KSOD (blacK Screen Of Death) | LogBlog

Also, when booting off the Vista DVD hit cancel when it is searching for the windows installation -- this might get you past the I/O error -- or clean the DVD, maybe it's scratched.

I would not worry about losing your data (unless you reinstall using "System Recovery" or a similar OEM process). It should all be intact on the hard drive -- you should look into getting a USB to SATA adapter (similar to this one: Newegg.com - Rosewill RCW-618 USB to IDE/SATA Adapter - Adapters & Gender Changers). These are very handy (my company has two of these) because they let you take your hard drive out of your computer or laptop and use it on another computer as a USB drive. You can copy all of your important files off the drive onto another computer.
My System SpecsSystem Spec
Old 12-30-2008   #8 (permalink)


Vista Home Premium 64 bit
 
 

Re: Windows Vista won't boot, black screen and white mouse pointer only

Other than the color, what's the diff between Blue Screen of Death and Black Screen of Death? I mean, is one more morbid than the other?
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
windows vista black screen with white writing General Discussion
Black Screen with mouse pointer during boot General Discussion
Black screen and mouse pointer after Vista resumes from sleep Vista General
Suggestions to fix this? Problem with black screen with white mouse at startup Vista installation & setup
boot stuck on black screen with cursor pointer Vista installation & setup


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46