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Windows Vista won't boot, black screen and white mouse pointer only

  1. #1



    Junior Member
    Join Date : Dec 2008
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    Windows Vista Ultimate 32 bit
    Local Time: 08:24 AM

    Windows Vista won't boot, black screen and white mouse pointer only

    My windows Vista Ultimate won't boot up, it only shows a black screen and white mouse pointer after the loading part, right before the windows logo circle appears glowing.... i also tried booting from the vista dvd but right after loading files screen another error shows up "windows has encountered a problem communicating with a device connected to your computer" " status:0xc00000e9 info: an unexpected I/O error had occurred"....... btw all this happened after the chkdsk utility cheked my disk for about 2 hours say "replacing invalid ID with default ID for file ###### for file 9".... how can i work this out?? also, safemod shows me the same black screen with white mouse pointer.... help please!!

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  3. #2
    patio's Avatar

    Senior Member
    Join Date : Nov 2008
    Posts : 403
    Vista Ultimate 64bit
    Local Time: 09:24 AM


     

    Re: Windows Vista won't boot, black screen and white mouse pointer only

    Are you sure that is the error message ? ? 0xc00000e9 i didn't find many results on...
    Was chkdsk interrupted before finishing ? ?
    SATA drive or IDE ?

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  4. #3
    pooch's Avatar

    Old Dog

    Join Date : Sep 2008
    Germany
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    Vista Ultimatex64 Windows 7 build 7100
    Local Time: 03:24 PM
    germany uk england

     

    Re: Windows Vista won't boot, black screen and white mouse pointer only

    Quote Originally Posted by elvin10 View Post
    My windows Vista Ultimate won't boot up, it only shows a black screen and white mouse pointer after the loading part, right before the windows logo circle appears glowing.... i also tried booting from the vista dvd but right after loading files screen another error shows up "windows has encountered a problem communicating with a device connected to your computer" " status:0xc00000e9 info: an unexpected I/O error had occurred"....... btw all this happened after the chkdsk utility cheked my disk for about 2 hours say "replacing invalid ID with default ID for file ###### for file 9".... how can i work this out?? also, safemod shows me the same black screen with white mouse pointer.... help please!!
    It sounds to me like your HDD is failing,

    Try checking the connection,

    Try another hard drive, then you may possibly be able to save data from your
    damaged drive by using an external case.

    Try using another OS, CD/DVD and try Deleting/Formating your Hard drive. Linux dvd's are good for this

    I hope this helps

    Pooch

      My System SpecsSystem Spec

  5. #4



    Junior Member
    Join Date : Dec 2008
    Posts : 12
    Windows Vista Ultimate 32 bit
    Local Time: 08:24 AM


      Thread Starter

    Re: Windows Vista won't boot, black screen and white mouse pointer only

    yes indeed that was the error message "0xc00000e9 " i searched about it and it has happened to many people, i couldnt find any way to repair it but just lose all my data and format the hdd, reinstalled windows n now im back with my computer =].... but im piss cuz lost all my data,, had mad games and movies =[[[.. thank you's

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  6. #5
    patio's Avatar

    Senior Member
    Join Date : Nov 2008
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    Vista Ultimate 64bit
    Local Time: 09:24 AM


     

    Re: Windows Vista won't boot, black screen and white mouse pointer only

    Time to start thinking about a regimented backup strategy...
    If data is important to you backups should be as well.

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  7. #6



    Junior Member
    Join Date : Dec 2008
    Posts : 12
    Windows Vista Ultimate 32 bit
    Local Time: 08:24 AM


      Thread Starter

    Re: Windows Vista won't boot, black screen and white mouse pointer only

    yep, thanks

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  8. #7



    Newbie
    Join Date : Dec 2008
    Posts : 2
    Vista Business 32bit on PC and Vista Business x64 on Tablet PC
    Local Time: 05:24 AM


     

    Re: Windows Vista won't boot, black screen and white mouse pointer only

    We have been running into lots of these KSOD's (blacK Screen Of Death). It has to do with the RPCSS key in the registry. Last known good, safe mode, and system restore generally don't fix it. Here is how to fix it:
    How to fix the Vista KSOD (blacK Screen Of Death) | LogBlog

    Also, when booting off the Vista DVD hit cancel when it is searching for the windows installation -- this might get you past the I/O error -- or clean the DVD, maybe it's scratched.

    I would not worry about losing your data (unless you reinstall using "System Recovery" or a similar OEM process). It should all be intact on the hard drive -- you should look into getting a USB to SATA adapter (similar to this one: Newegg.com - Rosewill RCW-618 USB to IDE/SATA Adapter - Adapters & Gender Changers). These are very handy (my company has two of these) because they let you take your hard drive out of your computer or laptop and use it on another computer as a USB drive. You can copy all of your important files off the drive onto another computer.

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  9. #8


    Join Date : Nov 2008
    Manhattan, New York City
    Posts : 355
    Vista Home Premium 64 bit
    Local Time: 08:24 AM
    usa us new york

     

    Re: Windows Vista won't boot, black screen and white mouse pointer only

    Other than the color, what's the diff between Blue Screen of Death and Black Screen of Death? I mean, is one more morbid than the other?

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