Windows vista 64 bit freezes at desktop

J

jcvalle

New Member
I really need some help with this, I have read many posts in here and none had solved my problem.

I have a Toshiba Satellite A305-S6843 and since last thursday my computer freezes when it enters the desktop.
Anything I don wont work, the mouse moves, but I cant do anything, and the HD appears to be working nonstop. The cursor only shows the blue circle indicating activity.
In safe mode (with or without networking), it works fine, I have ran many antiviruses in safe mode, but when I restart the computer it freezes again.
It never happened before, and I never updated for SP1, it came that way when I bought it. It has never presented this issue before, and I dont recall installing anything software or hardware. It just suddenly happened.

Any help will be deeply, deeply appretiated.

My system:
Windows Vista Home Premium 64bits SP1
Toshiba Satellite A305-s6843
Intel Core 2 Duo CPU T8100 @ 2.10ghz
4gb ram
2 X 200gb HDD
ATI Mobility Radeon HD3470.

Thanks in advance. Im desperate.
 

My Computer

System One

Last edited:

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
I did what you told me, and the Windows defender detects no problem as well as the chkdsk, the only one that detects corrupt files, but cant fix them is the system file checker.

Any ideas?.
 

My Computer

System One

If it can't fix them then you'll probably have to do a startup repair with your installation disk. Or if worse comes to worse, you may have to reinstall the OS. :( And if it comes to that then you should install SP1 and update your drivers and have a AV monitoring so if it was any viruses that caused it in the first place it won't happen again. I'm not saying that's what it was, it might be a driver issue since it seems fine in safe mode. You can go into safe mode and look in the device manger to see if you see any problems.
 

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
I did the startup repair, but it cant repair the problem.

The SP1 was installed when I bought the computer, and I always make the updates on time, dont have any idea of what happened.

I always have the AVG antivirus active, maybe I have to switch antivirus software, any ideas?

Unfortunatelly, the device manager do not show any conflict with any device. Everything appears to be normal in there.

Thanks Airbot and rajinisback for taking the time to help me. Im preparing for the worst, and started to back up all my info in case I have to format the HD and isntall everything again.
 

My Computer

System One

I thought that you had said you didn't have SP1 installed but I guess I read that wrong. You could try a different AV. Avast is good to try. You'd have to uninstall AVG. Sounds like a driver issue though. Try to update your drivers. If you absolutely have to reinstall then if it happens again after that, I might take it back if it's under warranty. Just some suggestions, others here may have more suggestions.
 

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
Thanks man, for the advice.

I guess the only option would be formatting and reinstaling OS. I will try avast as an AV.
I cant find any driver issue, there should be one, as you said. I just cant find it.

Im not 100% sure but very highly sure that it isnt a hardware proble, this computer has behaved excellent till now. But you know what they say....s*** happens.

Thanks
 

My Computer

System One

Hi Jcvalle,

Before you take the plunge and re-install you could try this ...

In safe mode run "msconfig.exe" and on the start-up tab disable all non Microsoft entries.

reboot and the PC will enter diagnostic start-up mode if the system starts then you know that one of the disabled items is the one causing the problem. you can then go back and enable items one at a time until you find the problem item.

This may take a while but will probably be quicker than a complete re-install :D
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 Latest Release Preview
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
You can also try a system restore. I've looked up the process and found Windows Vista System Restore Guide outlining the step by step process. I've had many problems with AVG as it locked up my XP system by removing a file necessary to boot up my PC. I've found Avira AntiVir to be reliable and well maintained, though a full system scan can take some time and be relatively resource hungry during the actual scan. Otherwise it has a low system footprint. I would also recommend downloading Advanced Systemcare as this program is a good catchall for spyware and other malware as well as containing a registry fixer and a good basic defrag that can be run without much trouble or time and is more than worth what little time it will take. The best way to get rid of a problem is prevention after all.
 
Last edited by a moderator:

My Computer

System One

Hi, tmsbrdrs, and welcome to the forums.

This board software will parse the anme of hte site if you post the actual URL all by itself in a window - no need to manually encode it in URL tags.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
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