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Vista - windows photo gallery no printer

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Old 12-23-2008   #1 (permalink)


Vista Home Premium 32bit
 
 

windows photo gallery no printer

Windows Photo Gallery does not recognize my network, HP Laserjet
printer. The printer is the default printer for Windows Vista but when I try
to add it to Photo Gallery the program shuts down in error. How can I print
pictures to this device? the only printer listed is the xps doc writer!

My System SpecsSystem Spec
Old 12-23-2008   #2 (permalink)


Vista Ultimate 64bit SP2/
 
 

Re: windows photo gallery no printer

There is no need to double post your problems
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Old 12-23-2008   #3 (permalink)


Vista Home Premium 32bit
 
 

Re: windows photo gallery no printer

sorry did not realise that i had, just go informed that i had posted it in wrong area!
My System SpecsSystem Spec
Old 02-28-2009   #4 (permalink)


Vista Home Premium 32 bit
 
 

Re: windows photo gallery no printer

Quote  Quote: Originally Posted by Paul02 View Post
Windows Photo Gallery does not recognize my network, HP Laserjet
printer. The printer is the default printer for Windows Vista but when I try
to add it to Photo Gallery the program shuts down in error. How can I print
pictures to this device? the only printer listed is the xps doc writer!
I have the same problem as Paul. Any answers?
My System SpecsSystem Spec
Old 03-02-2009   #5 (permalink)


Vista
 
 

Re: windows photo gallery no printer

Hi Paul02,

I’m Ron, a member of the Windows Outreach Team. Now, I’m not tech support, but I’ve dealt with a similar problem. This fix seemed to work best for me.

First, I uninstalled the printer (the networked printer). Then take a USB cable and connect the printer you wish to eventually have networked directly to your PC. Go though the installation process.

Once you’re done, go into the properties and change the connection from the USB to the TCP/IP port that you use. Unplug the USB cable, just to keep things from getting crossed and you should be fine.

That should do it, but if not, feel free to repost. I’ll check back and see how it went.

Cheers,
Ron
Windows Outreach Team
My System SpecsSystem Spec
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