Originally Posted by Lisa76
Well, there should be an option somewhere in the Norton program settings to disable it, although I'm not sure where. I believe Norton makes it really hard to find it, but looking threw all the settings you should be able to find it. Thenm you can disable it and reinstall the printer.
If you have Mcafee antivirus as well, then you might have a problem as having two main Antivirus programs is not good. They will undoubtedly conflict with each other. My personal opinion would be to get rid of the Norton and Mcafee and go with something like Avast Home Edition. It works very well and it's free. Many people use it with great success, you can easily disable it by right clicking on the taskbar icon and click Stop on access Protection, then re enable it later.