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Hard Drive Failure and an error 100a code

  1. #1



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    Hard Drive Failure and an error 100a code

    I have searched for 3 days for an answer to this problem. I have talked to folks at HP, Tiger Direct, Geek Squad, you name it everyone agreed at first, now I get different answers!!!!! So I come to you.
    I have a HP Pavilion dv6324us notebook bought in late 07 with Vista Home Premium, last week I got an imminent hard drive failure, but before I could do anything it just croaked. I had not produced the recovery DVDs. I checked the bios and could not run the HDD test, the answer was no ide detected, also the only boot option was for the DVD drive, no hard drive showed up, (this was the point everyone agreed on, the Hard drive was dead and not being recognized by the system). I bought a new hard drive from Tigerdirect and bought a recovery DVD from HP. I installed the new Seagate Momentous 120 SATA, inserted the recovery CD and things started to happen, Ahhh Bliss, as soon as I click the yes button to install the works WHAM a box with
    ERROR CODE 100a if this code persists contact HP. I did, now they think the hard drive is OK, it's the mother board thats bad, or the connector, or the software. I hooked up a usb Drive to see if it reads in the bios and it does. ONE thing I do notice is the new hard drive does not get seen by the bios, so could it be the mother board or the connector? I would really appreciate any help that can be given, I don't want to keep throwing good money after bad, but even better would be to finally get an answer. Thanks

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  3. #2
    bruce2's Avatar

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    Re: Hard Drive Failure and an error 100a code

    Hi gw122, welcome to the board.

    Sounds like either bad SATA cable, bad connection or port. Have you try a different post? Also, replace SATA cable. Other possibility is your PSU went unstable which causing mb damage. PSUs in all big computer manufacturers are questionable in quality. So HP may be right about the mb is being bad.

    Hope this helps.

    Bruce

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  4. #3



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    Re: Hard Drive Failure and an error 100a code

    Hey thanks for answering, I appreciate it. If I may ask a couple of questions??
    1. Would or could the mother board be bad if I plug a Western Usb in and then boot to bios and it aknowledges the presence of the western and the cd drive?
    2. I do not know how to install a Sata cable in a laptop, I assume I could search for a video as to how it's done?
    3. I

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  5. #4



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    Re: Hard Drive Failure and an error 100a code

    Hey thanks for answering, I appreciate it. If I may ask a couple of questions??
    1. Would or could the mother board be bad if I plug a 160 gig Western in the USB and then boot to bios and it aknowledges the presence of the western and the cd drive but not the hard drive?
    2. I do not know how to install a Sata cable in a laptop, I assume I could search for a video as to how it's done?
    3. I did get an error message telling me the hard drive was gonna fail, Do you think I should re-install the old drive and see if the same thing happens? And if it does Do you think this would be more proof that the MB or cable is bad? Thanks again

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  6. #5
    lordbob75's Avatar

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    Re: Hard Drive Failure and an error 100a code

    Ok to answer your questions in order:

    1) No. What it looks like here is a bad cable, or a bad connector. If the mobo can detect the external drive from BIOS, then it is a problem with the internal components there.

    2) I have no idea either, but you could look it up easily. I stay away from laptops because of hardware issues. Though I should learn so I can fix my laptop when I go to college.......

    3) No, I think the drive is dead. Do you have another computer? Put the drive in there, and see if it is detected. If not, then it is dead. Keep it if you want to get the Data off.

    Now as for a solution!
    I am assuming that the cable came with the computer, so go buy an aftermarket cable, and use that on the new internal HDD and see if it works.
    If it fails to detect the new HDD with its new cable, then it most likely IS a mobo issue, which is a B**** to fix in a laptop. Buying a new one might be easier.

    ~Lordbob

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  7. #6



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    Re: Hard Drive Failure and an error 100a code

    Well using your info, I rechecked my install procedure and LOL I found that the new hard drive did not come with the connector attached, I thought it dropped in kinda easy, anyhow I used the one from the old drive and everything worked fine. After downloading all the updates from Windows and HP, installing AVG free and Spy-bot it's working great, after I put Glary utilities and Bel-arc on I am Done. Thanks

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  8. #7
    lordbob75's Avatar

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    Re: Hard Drive Failure and an error 100a code

    Alright! Good for you. Glad I could help.

    ~Lordbob

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  9. #8



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    Re: Hard Drive Failure and an error 100a code

    Help!!! i'm having the same problem!!!!


    is it a hard drive issue?
    its my sister's laptop and its also the HP pavilion dv6000 model

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  10. #9
    lordbob75's Avatar

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    Re: Hard Drive Failure and an error 100a code

    Hello azian13, welcome to the forums.

    It could be a number of issues. Can you describe your exact problem?

    ~Lordbob

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  11. #10



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    Re: Hard Drive Failure and an error 100a code

    thanks,
    i just ended up replacing the hard drive cause i read it somewhere else and it worked fine

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