Fernando Parra
New Member
The Windows Experience Index failed with the following popup:
----
Cannot complete assessment.
The assessment or other operation did not complete successfully. This is
due to an error being reported from the operating system, driver, or other
component.
----
441326 (0544) - winsat\main.cpp:2295: --- START 2009\1\19 08:38:59 ---
441358 (0544) - winsat\main.cpp:2567: > IsFormal=TRUE IsMoobe=FALSE.
441358 (0544) - winsat\main.cpp:1974: > DWM Running.
441654 (0544) - winsat\main.cpp:1987: > turning off DWM.
441654 (0544) - winsat\main.cpp:2051: > EMD device detected to be on. EMD will be restored on exit.
441654 (0544) - mlib\syspowertools.cpp:0872: > Read the active power scheme as 'c1bc06b5-1812-42bb-ae93-f6fa32661e3f'
441685 (0544) - winsat\main.cpp:2108: > power policy saved.
441763 (0544) - mlib\syspowertools.cpp:0904: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
441763 (0544) - winsat\main.cpp:2120: > power policy set to maximum.
442559 (0544) - winsat\main.cpp:2756: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
442574 (0544) - winsat\main.cpp:1161: > Running Assessment: features ''
443760 (0544) - winsat\main.cpp:1436: > Assessment completed
443760 (0544) - winsat\main.cpp:1161: > Running Assessment: graphicsformal ' -wddm'
444103 (0544) - winsat\main.cpp:1390: > DWM Assessment completed
444103 (0544) - winsat\main.cpp:1406: > DWM Assessment results processing FAILED
444103 (0544) - winsat\main.cpp:1430: > Assessment FAILED due to an error
444103 (0544) - winsat\main.cpp:1161: > Running Assessment: media '-input {winsatencode.wmv} -encode {winsat.prx}'
452964 (0544) - winsat\main.cpp:1436: > Assessment completed
452964 (0544) - winsat\main.cpp:1161: > Running Assessment: moobego ''
452964 (0544) - winsat\main.cpp:1161: > Running Assessment: mfmedia '-input {winsat.wmv} -nopmp'
456006 (0544) - winsat\main.cpp:1436: > Assessment completed
456006 (0544) - winsat\main.cpp:1161: > Running Assessment: cpu '-encryption'
466349 (0544) - winsat\main.cpp:1436: > Assessment completed
466349 (0544) - winsat\main.cpp:1161: > Running Assessment: cpu '-compression'
476489 (0544) - winsat\main.cpp:1436: > Assessment completed
476489 (0544) - winsat\main.cpp:1161: > Running Assessment: cpu '-encryption2'
479656 (0544) - winsat\main.cpp:1436: > Assessment completed
479656 (0544) - winsat\main.cpp:1161: > Running Assessment: cpu '-compression2'
489811 (0544) - winsat\main.cpp:1436: > Assessment completed
489811 (0544) - winsat\main.cpp:1161: > Running Assessment: mem ''
495037 (0544) - winsat\main.cpp:1436: > Assessment completed
495100 (0544) - winsat\main.cpp:1161: > Running Assessment: disk '-seq -read -n 0'
509093 (0544) - winsat\main.cpp:1436: > Assessment completed
509093 (0544) - winsat\main.cpp:1161: > Running Assessment: disk '-flush -n 0'
511870 (0544) - winsat\main.cpp:1436: > Assessment completed
511886 (0544) - winsat\processresults.cpp:0672: Total physical mem available to the OS : 3.99 GB (4,292,341,760 bytes)
511886 (0544) - winsat\processresults.cpp:0965: No D3D results - limiting D3D Score to 1.0
511948 (0544) - mlib\syspowertools.cpp:0904: > Set the active power scheme to c1bc06b5-1812-42bb-ae93-f6fa32661e3f'
511948 (0544) - winsat\main.cpp:2155: > Power state restored.
511948 (0544) - winsat\main.cpp:2171: > Successfully reenabled EMD.
511948 (0544) - winsat\main.cpp:2193: > Composition restarted
511948 (0544) - winsat\main.cpp:3216: > exit value = 1.
813560 (4800) - winsat\main.cpp:2295: --- START 2009\1\19 08:45:11 ---
813592 (4800) - winsat\main.cpp:2567: > IsFormal=TRUE IsMoobe=FALSE.
813607 (4800) - winsat\main.cpp:1974: > DWM Running.
813904 (4800) - winsat\main.cpp:1987: > turning off DWM.
813904 (4800) - winsat\main.cpp:2051: > EMD device detected to be on. EMD will be restored on exit.
813904 (4800) - mlib\syspowertools.cpp:0872: > Read the active power scheme as 'c1bc06b5-1812-42bb-ae93-f6fa32661e3f'
813904 (4800) - winsat\main.cpp:2108: > power policy saved.
814028 (4800) - mlib\syspowertools.cpp:0904: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
814028 (4800) - winsat\main.cpp:2120: > power policy set to maximum.
814824 (4800) - winsat\main.cpp:2756: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
814824 (4800) - winsat\main.cpp:1161: > Running Assessment: features ''
815978 (4800) - winsat\main.cpp:1436: > Assessment completed
815994 (4800) - winsat\main.cpp:1161: > Running Assessment: graphicsformal ' -wddm'
816353 (4800) - winsat\main.cpp:1390: > DWM Assessment completed
816353 (4800) - winsat\main.cpp:1406: > DWM Assessment results processing FAILED
816353 (4800) - winsat\main.cpp:1430: > Assessment FAILED due to an error
816353 (4800) - winsat\main.cpp:1161: > Running Assessment: media '-input {winsatencode.wmv} -encode {winsat.prx}'
825401 (4800) - winsat\main.cpp:1436: > Assessment completed
825401 (4800) - winsat\main.cpp:1161: > Running Assessment: moobego ''
825401 (4800) - winsat\main.cpp:1161: > Running Assessment: mfmedia '-input {winsat.wmv} -nopmp'
828599 (4800) - winsat\main.cpp:1436: > Assessment completed
828599 (4800) - winsat\main.cpp:1161: > Running Assessment: cpu '-encryption'
838786 (4800) - winsat\main.cpp:1436: > Assessment completed
838786 (4800) - winsat\main.cpp:1161: > Running Assessment: cpu '-compression'
848926 (4800) - winsat\main.cpp:1436: > Assessment completed
848926 (4800) - winsat\main.cpp:1161: > Running Assessment: cpu '-encryption2'
852061 (4800) - winsat\main.cpp:1436: > Assessment completed
852061 (4800) - winsat\main.cpp:1161: > Running Assessment: cpu '-compression2'
862248 (4800) - winsat\main.cpp:1436: > Assessment completed
862248 (4800) - winsat\main.cpp:1161: > Running Assessment: mem ''
867474 (4800) - winsat\main.cpp:1436: > Assessment completed
867537 (4800) - winsat\main.cpp:1161: > Running Assessment: disk '-seq -read -n 0'
881124 (4800) - winsat\main.cpp:1436: > Assessment completed
881124 (4800) - winsat\main.cpp:1161: > Running Assessment: disk '-flush -n 0'
883823 (4800) - winsat\main.cpp:1436: > Assessment completed
883839 (4800) - winsat\processresults.cpp:0672: Total physical mem available to the OS : 3.99 GB (4,292,341,760 bytes)
883839 (4800) - winsat\processresults.cpp:0965: No D3D results - limiting D3D Score to 1.0
883901 (4800) - mlib\syspowertools.cpp:0904: > Set the active power scheme to c1bc06b5-1812-42bb-ae93-f6fa32661e3f'
883901 (4800) - winsat\main.cpp:2155: > Power state restored.
883901 (4800) - winsat\main.cpp:2171: > Successfully reenabled EMD.
883901 (4800) - winsat\main.cpp:2193: > Composition restarted
883901 (4800) - winsat\main.cpp:3216: > exit value = 1.
----
My O.S: Windows Vista Ultimate 64 bits, 4 GB RAM, HP pavilion dv6500
How can I debug this error and find the resolution?
----
Cannot complete assessment.
The assessment or other operation did not complete successfully. This is
due to an error being reported from the operating system, driver, or other
component.
----
441326 (0544) - winsat\main.cpp:2295: --- START 2009\1\19 08:38:59 ---
441358 (0544) - winsat\main.cpp:2567: > IsFormal=TRUE IsMoobe=FALSE.
441358 (0544) - winsat\main.cpp:1974: > DWM Running.
441654 (0544) - winsat\main.cpp:1987: > turning off DWM.
441654 (0544) - winsat\main.cpp:2051: > EMD device detected to be on. EMD will be restored on exit.
441654 (0544) - mlib\syspowertools.cpp:0872: > Read the active power scheme as 'c1bc06b5-1812-42bb-ae93-f6fa32661e3f'
441685 (0544) - winsat\main.cpp:2108: > power policy saved.
441763 (0544) - mlib\syspowertools.cpp:0904: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
441763 (0544) - winsat\main.cpp:2120: > power policy set to maximum.
442559 (0544) - winsat\main.cpp:2756: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
442574 (0544) - winsat\main.cpp:1161: > Running Assessment: features ''
443760 (0544) - winsat\main.cpp:1436: > Assessment completed
443760 (0544) - winsat\main.cpp:1161: > Running Assessment: graphicsformal ' -wddm'
444103 (0544) - winsat\main.cpp:1390: > DWM Assessment completed
444103 (0544) - winsat\main.cpp:1406: > DWM Assessment results processing FAILED
444103 (0544) - winsat\main.cpp:1430: > Assessment FAILED due to an error
444103 (0544) - winsat\main.cpp:1161: > Running Assessment: media '-input {winsatencode.wmv} -encode {winsat.prx}'
452964 (0544) - winsat\main.cpp:1436: > Assessment completed
452964 (0544) - winsat\main.cpp:1161: > Running Assessment: moobego ''
452964 (0544) - winsat\main.cpp:1161: > Running Assessment: mfmedia '-input {winsat.wmv} -nopmp'
456006 (0544) - winsat\main.cpp:1436: > Assessment completed
456006 (0544) - winsat\main.cpp:1161: > Running Assessment: cpu '-encryption'
466349 (0544) - winsat\main.cpp:1436: > Assessment completed
466349 (0544) - winsat\main.cpp:1161: > Running Assessment: cpu '-compression'
476489 (0544) - winsat\main.cpp:1436: > Assessment completed
476489 (0544) - winsat\main.cpp:1161: > Running Assessment: cpu '-encryption2'
479656 (0544) - winsat\main.cpp:1436: > Assessment completed
479656 (0544) - winsat\main.cpp:1161: > Running Assessment: cpu '-compression2'
489811 (0544) - winsat\main.cpp:1436: > Assessment completed
489811 (0544) - winsat\main.cpp:1161: > Running Assessment: mem ''
495037 (0544) - winsat\main.cpp:1436: > Assessment completed
495100 (0544) - winsat\main.cpp:1161: > Running Assessment: disk '-seq -read -n 0'
509093 (0544) - winsat\main.cpp:1436: > Assessment completed
509093 (0544) - winsat\main.cpp:1161: > Running Assessment: disk '-flush -n 0'
511870 (0544) - winsat\main.cpp:1436: > Assessment completed
511886 (0544) - winsat\processresults.cpp:0672: Total physical mem available to the OS : 3.99 GB (4,292,341,760 bytes)
511886 (0544) - winsat\processresults.cpp:0965: No D3D results - limiting D3D Score to 1.0
511948 (0544) - mlib\syspowertools.cpp:0904: > Set the active power scheme to c1bc06b5-1812-42bb-ae93-f6fa32661e3f'
511948 (0544) - winsat\main.cpp:2155: > Power state restored.
511948 (0544) - winsat\main.cpp:2171: > Successfully reenabled EMD.
511948 (0544) - winsat\main.cpp:2193: > Composition restarted
511948 (0544) - winsat\main.cpp:3216: > exit value = 1.
813560 (4800) - winsat\main.cpp:2295: --- START 2009\1\19 08:45:11 ---
813592 (4800) - winsat\main.cpp:2567: > IsFormal=TRUE IsMoobe=FALSE.
813607 (4800) - winsat\main.cpp:1974: > DWM Running.
813904 (4800) - winsat\main.cpp:1987: > turning off DWM.
813904 (4800) - winsat\main.cpp:2051: > EMD device detected to be on. EMD will be restored on exit.
813904 (4800) - mlib\syspowertools.cpp:0872: > Read the active power scheme as 'c1bc06b5-1812-42bb-ae93-f6fa32661e3f'
813904 (4800) - winsat\main.cpp:2108: > power policy saved.
814028 (4800) - mlib\syspowertools.cpp:0904: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
814028 (4800) - winsat\main.cpp:2120: > power policy set to maximum.
814824 (4800) - winsat\main.cpp:2756: > IsOfficial=TRUE IsFormal=TRUE IsMoobe=FALSE RanOverTs=FALSE RanOnbatteries=FALSE
814824 (4800) - winsat\main.cpp:1161: > Running Assessment: features ''
815978 (4800) - winsat\main.cpp:1436: > Assessment completed
815994 (4800) - winsat\main.cpp:1161: > Running Assessment: graphicsformal ' -wddm'
816353 (4800) - winsat\main.cpp:1390: > DWM Assessment completed
816353 (4800) - winsat\main.cpp:1406: > DWM Assessment results processing FAILED
816353 (4800) - winsat\main.cpp:1430: > Assessment FAILED due to an error
816353 (4800) - winsat\main.cpp:1161: > Running Assessment: media '-input {winsatencode.wmv} -encode {winsat.prx}'
825401 (4800) - winsat\main.cpp:1436: > Assessment completed
825401 (4800) - winsat\main.cpp:1161: > Running Assessment: moobego ''
825401 (4800) - winsat\main.cpp:1161: > Running Assessment: mfmedia '-input {winsat.wmv} -nopmp'
828599 (4800) - winsat\main.cpp:1436: > Assessment completed
828599 (4800) - winsat\main.cpp:1161: > Running Assessment: cpu '-encryption'
838786 (4800) - winsat\main.cpp:1436: > Assessment completed
838786 (4800) - winsat\main.cpp:1161: > Running Assessment: cpu '-compression'
848926 (4800) - winsat\main.cpp:1436: > Assessment completed
848926 (4800) - winsat\main.cpp:1161: > Running Assessment: cpu '-encryption2'
852061 (4800) - winsat\main.cpp:1436: > Assessment completed
852061 (4800) - winsat\main.cpp:1161: > Running Assessment: cpu '-compression2'
862248 (4800) - winsat\main.cpp:1436: > Assessment completed
862248 (4800) - winsat\main.cpp:1161: > Running Assessment: mem ''
867474 (4800) - winsat\main.cpp:1436: > Assessment completed
867537 (4800) - winsat\main.cpp:1161: > Running Assessment: disk '-seq -read -n 0'
881124 (4800) - winsat\main.cpp:1436: > Assessment completed
881124 (4800) - winsat\main.cpp:1161: > Running Assessment: disk '-flush -n 0'
883823 (4800) - winsat\main.cpp:1436: > Assessment completed
883839 (4800) - winsat\processresults.cpp:0672: Total physical mem available to the OS : 3.99 GB (4,292,341,760 bytes)
883839 (4800) - winsat\processresults.cpp:0965: No D3D results - limiting D3D Score to 1.0
883901 (4800) - mlib\syspowertools.cpp:0904: > Set the active power scheme to c1bc06b5-1812-42bb-ae93-f6fa32661e3f'
883901 (4800) - winsat\main.cpp:2155: > Power state restored.
883901 (4800) - winsat\main.cpp:2171: > Successfully reenabled EMD.
883901 (4800) - winsat\main.cpp:2193: > Composition restarted
883901 (4800) - winsat\main.cpp:3216: > exit value = 1.
----
My O.S: Windows Vista Ultimate 64 bits, 4 GB RAM, HP pavilion dv6500
How can I debug this error and find the resolution?