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Vista - Unsupported JPEG file in Windows Photo Gallery - please help!

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Old 01-23-2009   #1 (permalink)
Tee


Vista Home Premium 32bit
 
 

Unsupported JPEG file in Windows Photo Gallery - please help!

I've just come back from holidays and uploaded photos from my camera onto my pc. I usually just copy the files from the camera to my pc but I accidentally hit "cut and paste" instead of "copy". Soon after my pc froze and had to be restarted. I opened up the pictures folder on my pc and 63 out of 113 (the first 40 or so can be viewed and so can a few at the end - which confuses me even more) can't be opened!
I've tried opening them in Windows Photo Gallery only to get the message that the file cannot be supported or I don't have the latest update etc, however it still recognises that the files are JPEGs!?? It also recognises when the photos were taken etc, I just can't view the photo! I've tried opening it with several other programs to no avail.
It's always frustrating losing photos, and even more so when they're of a great holiday! Any advice would be greatly appreciated!
Thanks.


Last edited by roy69; 01-26-2009 at 02:51 AM..
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Old 01-23-2009   #2 (permalink)


Vista Home Premium x64
 
 

Re: Unsupported JPEG file in Windows Photo Gallery - please help!

If the computer locked up during the transfer then the file is not complete and will not open (had this happen many times in my digital photo class). Have you tried any photo editing programs? Sometimes they can open photos that other programs wont, but if the file is corrupt it probably wont work.

Just a thought

Jeremy
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Old 01-23-2009   #3 (permalink)
Tee


Vista Home Premium 32bit
 
 

Re: Unsupported JPEG file in Windows Photo Gallery - please help!

Thanks Jeremy, I actually thought about that but I think it's highly unlikely as it froze up about 5 minutes later and the copying window had well and truly stopped by then. Also I pasted them in their order and I have say, the first 30 files, then 3 ones that won't open, then another 10, then I'm missing 60 or so, then 3 of the very last ones.
I tried opening them in a few different programs (Paint, Quicktime, Picasa etc - waiting to install Paint Shop Pro now) but all have the same problem. I've even tried uploading them to Facebook and Picnik but still get an error.
Thanks anyway!
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Old 01-23-2009   #4 (permalink)


Vista home premium 64 bit
 
 

Re: Unsupported JPEG file in Windows Photo Gallery - please help!

Have you tried any software to recover the deleted files from the memory card in your camera? This may be the best option as it will recover the origianal file.
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Old 01-23-2009   #5 (permalink)
Tee


Vista Home Premium 32bit
 
 

Re: Unsupported JPEG file in Windows Photo Gallery - please help!

Thank you so much!! I thought I would have to pay a technician to do that for me! What a relief! Thanks again!
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Old 01-23-2009   #6 (permalink)


Vista Ult 64bit Windows 7 64 bit Server 2008 RC2
 
 

Re: Unsupported JPEG file in Windows Photo Gallery - please help!

Hello Tee,

Welcome to the forums.

Recuva may do the trick. Haven't tried it on a memory card, but worked for me on my hard drive. Find it here: Free Software List for Vista

Good luck.

Gary
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Old 01-24-2009   #7 (permalink)
Tee


Vista Home Premium 32bit
 
 

Re: Unsupported JPEG file in Windows Photo Gallery - please help!

Thanks a lot, I ended up downloading Uneraser which did the trick for free, instead of having to pay $60!
My System SpecsSystem Spec
Old 01-25-2009   #8 (permalink)


Vista Ult 64bit Windows 7 64 bit Server 2008 RC2
 
 

Re: Unsupported JPEG file in Windows Photo Gallery - please help!

Glad to see you got it sorted out. Recuva is also free.

Gary
My System SpecsSystem Spec
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