I am posting this for my sister.
Alright we both got new computers for Christmas, their Acers.
Specifications:
OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ALEC-PC
System Manufacturer ACER
System Model Aspire M5641
System Type X86-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2403 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. R01-B4, 11/09/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale Canada
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name Alec-PC\Alec
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory 2.75 GB
Available Physical Memory 1.08 GB
Total Virtual Memory 5.70 GB
Available Virtual Memory 3.51 GB
Page File Space 3.04 GB
Page File C:\pagefile.sys
That's the spec's of my computer, we have the same computer so it should be the same, but I don't know since her's keeps freezing :P
So, when she boots up her PC, it works but when you try to do something it freezes.
It's really annoying and I have been trying to fix it for so darn long! (I know how to fix XP's and some Vista problems, but not this!)
So, how can I fix this, I know it's not a display driver or sound driver (uninstalled both, reinstalled).
So any suggestions?
Freeze On Boot Up
- 14 Feb 2009 #1My System Specs
Freeze On Boot Up
- 15 Feb 2009 #2
Eye know, eye know
My System SpecsRe: Freeze On Boot Up
Has it been freezing since day one, or has it suddenly started to freeze?
Does it always freeze, or does it freeze sometimes and work fine at other times?
What action actually causes the freeze? ie Opening explorer, Browser, particular application etc
It might be worthwhile running a couple of passes memtest to eliminate one possible h'ware issue:
http://www.memtest.org/download/2.11...+-2.11.iso.zip
If it shows errors, then the RAM is probably faulty. If it shows no errors, then you start looking elsewhere
On the plus side, at least you got the working PC
- 15 Feb 2009 #3My System Specs
Re: Freeze On Boot Up
It just started to suddenly freeze, and yes it always freezes.
But in safe mode, it's fine so I will put that program on my flash drive and in an attempt to save my sisters computer, try it.
Ill post the results when done.
Also, keep posting in this topic please, because if you think its anything else, I would like to know as quick as possible.
- 15 Feb 2009 #4
Eye know, eye know My System SpecsRe: Freeze On Boot Up
If it's suddenly started to freeze and it's not freezing in safe mode, then it could possibly be a driver issue or something she has recently installed.
I assume you've done a Virus/malware scan?
Safe mode loads a simple VGA driver and disables sound, so those drivers are not off the hook yet To eliminate them as suspects, uninstall them one at a time, reboot, do a normal start up and don't let Windows install drivers for them after restarting and see if the freezing continues.
You could also trying disabling start up items in msconfig, to see if any thing she's installed is wreaking havoc.
Also check the task manager / resource monitor for any suspicious looking files or heavy CPU usage.
How long after start-up does it freeze? Seconds, minutes, hours?
- 15 Feb 2009 #5My System Specs
Re: Freeze On Boot Up
Minutes/seconds, like if I try to do something it freezes up.
Also, I tried unpacking that iso file with my unpacker yet, it did not work.
If I installed on a disk it wouldn't work since all i have is a CD Rewriteable rather than a regular CD.
- 15 Feb 2009 #6
Eye know, eye know My System SpecsRe: Freeze On Boot Up
The iso is meant to burnt as a bootable disc. Unpacking won't help. (or work as you discovered) Alternatively if you have a USB stick, you can boot it from there.
There is the Windows Memory Diagnostics Tool (type memory in the start menu) although, it's not as good as memtest.
You could always try using a restore point. Type> system restore in the search menu. Try selecting the oldest restore point by choosing a restore point:
If it's a software problem, there's no guarantee that whatever's causing the problem isn't included in the restore point.
(make a manual one first, in case it doesn't help. Click on Open System Protection in System Restore )
Has she added any devices recently? ie external HD, Webcam etc
- 15 Feb 2009 #7My System Specs
Re: Freeze On Boot Up
I tried System Restore before.
No I'm pretty sure that she hasn't added any devices, I will unplug all USB devices except for mouse though.
Also, for the USB stick, would I just put it on there like usual or no?
- 15 Feb 2009 #8
Eye know, eye know My System SpecsRe: Freeze On Boot Up
Make sure the stick is empty and just copy the iso onto the stick. You may have to enable boot from USB in the BIOS.
- 15 Feb 2009 #9My System Specs
Re: Freeze On Boot Up
Alright I will attempt that, any other tools I can use?
Last edited by 345138; 15 Feb 2009 at 05:45 PM.
- 15 Feb 2009 #10My System Specs
Re: Freeze On Boot Up
With memtest, no errors found..
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Freeze On Boot Up problems?
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