Nine hills
New Member
I have had a few problems and followed ACER advice as the laptop is still under warranty. They advised to conduct a complete PC backup then restore the PC to factiry setings. I backed up the image on D Drive (a partition) and and external hard drive.
When I went to restore the image it doesn't recognise it. I can find both images when I search. I have been through the forums and the advice seems to be to load the last disk first when looking to reload the image, however if it is on a hard drive I can't do this.
All advice and instructions seem to assume the files will be found.
I have wasted a day trying to hunt this down. Is there anyone who has a simple solution?
When I went to restore the image it doesn't recognise it. I can find both images when I search. I have been through the forums and the advice seems to be to load the last disk first when looking to reload the image, however if it is on a hard drive I can't do this.
All advice and instructions seem to assume the files will be found.
I have wasted a day trying to hunt this down. Is there anyone who has a simple solution?