Back up failure

P

Pazy

New Member
Hi,

can anyone help me with backup problem.
I getting a notification on the bottom bar right hand side saying backup failure. When i click on this, "Backup status & configuration" window appears, which says

The Backup did not complete succesfully

CATASTROPHIC FAILURE (0x8000FFFF).

So then if i try and do a a back up from control panel. a green bar appears and then go's red completely.

Finaly i get the same message on the bottom right hand side.

can someone please please help because i am :rolleyes::rolleyes: what to do, as i am not familiar with this kind of issues.

thanks
Paz
 

My Computer

System One

What backup program are you using, is it the one included with Vista or one you've installed.?
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD)
    931GB Hitachi HGST HTS721010A9E630 (SATA
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft Optical Wheel Mouse
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)
Welcome Pazy,

Take a look in the Event Viewer (find it through the search function) and check if you have any entries in the log that can provide more info on this error.

Then search for "Problem Reports and Solutions". Check if there is any additional indication of the nature of the problem.

Check if there is a yellow exclamation mark on any device in device manager.

Let us know what you are backing up to and how it is connected.

That's a good start.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS720
    CPU
    Intel Quad Q6600 2.40GHz
    Motherboard
    Dell 0YU822, NVIDIA nForce 680i SLI SPP / SLI MCP
    Memory
    4GB DDR2 800MHz
    Graphics Card(s)
    Gainward GeForce GTX 560 Ti, 1024 MB GDDR5
    Sound Card
    Creative SB X-Fi Xtreme Gamer
    Monitor(s) Displays
    Dell 2407WFP-HC
    Screen Resolution
    1920x1200
    Hard Drives
    NVIDIA 640GB SATA Raid 0 (2x320GB) (7200 rpm) for Vista,
    Intel X25-M G2 160 GB for W7,
    Maxtor OT III External HDD,
    WD Elements 1 TB External HDD
    Internet Speed
    100/20
    Other Info
    M779 PCIe PAL/SECAM/DVB-T Desktop TV Tuner. Broadcom NetXtreme 57xx Gigabit Controller.
i can offer a few suggestions, none of which are a sure bet.

1- run disk cleanup to flush extraneus files
2- run thorough scandisk
3- run defrag
4- turn off all running programs, including antivirus
5- make sure your destination drive has enough space
 

My Computer

System One

  • Manufacturer/Model
    Aleinware Area-51
    CPU
    core 2 extreme x9000 2.8 Ghz
    Memory
    4 Gig
    Graphics Card(s)
    (2) Nvidia 8800m GTX in Sli
    Sound Card
    Onboard RealTek
    Monitor(s) Displays
    42" JVC LCD HDTV
    Screen Resolution
    1920x1080p 32 bit
    Hard Drives
    (2) seagate 7200rpm in RAID 0
    (1) maxtor external 1 terabyte firewire
    Case
    laptop
    Keyboard
    a really spiffy backlit one that i can change color ;>)
    Mouse
    logitech Anywhere Mouse and built-in touchpad
    Internet Speed
    Cable
Hi pazzy,

Unfortunately, that is a generic error message and could mean a number of things.

Two things you can try:

1. Click Start>Computer>Rt click the Drive>Properties> Tools>Check the drive for errors

It may schedule the check for your next reboot - restart to let it check.

2. Ensure the "Volume Shadow Copy" service is running:

Type Services.msc into the start search box, click it when it pops up.

Scroll to "Volume Shadow Copy". It should be Started and Automatic. If not:

Rt click "Volume Shadow Copy" >click Properties. Change startup type to Started and click Apply >Start>OK.

Hope it helps

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Pazy said:
Hi,

can anyone help me with backup problem.
I getting a notification on the bottom bar right hand side saying backup failure. When i click on this, "Backup status & configuration" window appears, which says

The Backup did not complete succesfully

CATASTROPHIC FAILURE (0x8000FFFF).

So then if i try and do a a back up from control panel. a green bar appears and then go's red completely.

Finaly i get the same message on the bottom right hand side.

can someone please please help because i am :rolleyes::rolleyes: what to do, as i am not familiar with this kind of issues.

thanks
Paz
Click to expand...

Hi Pazy,

Welcome to the vista Forum.

Try this and let us know.

Delete the following keys and check:
HKLM\Software\Policies\Microsoft\WindowsNT\CurrentVersion\SystemRestore
HKLM\Software\Microsoft\WindowsNT\CurrentVersion\SystemRestore

Good luck.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD
    Motherboard
    ASUS
    Memory
    2GB
    Graphics Card(s)
    Nvidia 256MB
    Sound Card
    Creative 7.1
    Monitor(s) Displays
    19" Viewsonic and Sony 26" S Series TV
    Screen Resolution
    1920x1080
    Hard Drives
    Sata (1 TB) and IDE (350GB)
    Keyboard
    Multimedia (Wireless)
    Mouse
    Optical (Wireless)
    Internet Speed
    2MB
SIW2 said:
Hi pazzy,

Unfortunately, that is a generic error message and could mean a number of things.

Two things you can try:

1. Click Start>Computer>Rt click the Drive>Properties> Tools>Check the drive for errors

It may schedule the check for your next reboot - restart to let it check.

2. Ensure the "Volume Shadow Copy" service is running:

Type Services.msc into the start search box, click it when it pops up.

Scroll to "Volume Shadow Copy". It should be Started and Automatic. If not:

Rt click "Volume Shadow Copy" >click Properties. Change startup type to Started and click Apply >Start>OK.

Hope it helps

SIW2
Click to expand...



Hi SIW2,

i have tried what you have suggested but still "NO JOY"

By the way my back up location is OS (C:)

i have not done the Click Start>Computer>Rt click the Drive>Properties> Tools>Check the drive for errors
to Recovery (D:). Do you think i should do this as well.
 

My Computer

System One

Submarine said:
Welcome Pazy,

Take a look in the Event Viewer (find it through the search function) and check if you have any entries in the log that can provide more info on this error.

Then search for "Problem Reports and Solutions". Check if there is any additional indication of the nature of the problem.

Check if there is a yellow exclamation mark on any device in device manager.

Let us know what you are backing up to and how it is connected.

That's a good start.
Click to expand...



Hi submarine,

thanks for responding. well, when i go into control panel> system maintenance>back up your computer.

clicking on back up your computer brings up another window whic says "Back up files" whch shows next back schedule date and where to save file : OS (C:).

therefore i suppose the answer to your question about what i am backing up to is as OS (C:).
 

My Computer

System One

Pazy said:
Hi submarine,

thanks for responding. well, when i go into control panel> system maintenance>back up your computer.

clicking on back up your computer brings up another window whic says "Back up files" whch shows next back schedule date and where to save file : OS (C:).

therefore i suppose the answer to your question about what i am backing up to is as OS (C:).
Click to expand...

So you are backing up C: to C:? I am not sure this is possible. Someone else might know.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS720
    CPU
    Intel Quad Q6600 2.40GHz
    Motherboard
    Dell 0YU822, NVIDIA nForce 680i SLI SPP / SLI MCP
    Memory
    4GB DDR2 800MHz
    Graphics Card(s)
    Gainward GeForce GTX 560 Ti, 1024 MB GDDR5
    Sound Card
    Creative SB X-Fi Xtreme Gamer
    Monitor(s) Displays
    Dell 2407WFP-HC
    Screen Resolution
    1920x1200
    Hard Drives
    NVIDIA 640GB SATA Raid 0 (2x320GB) (7200 rpm) for Vista,
    Intel X25-M G2 160 GB for W7,
    Maxtor OT III External HDD,
    WD Elements 1 TB External HDD
    Internet Speed
    100/20
    Other Info
    M779 PCIe PAL/SECAM/DVB-T Desktop TV Tuner. Broadcom NetXtreme 57xx Gigabit Controller.
Hi pazy,

You cannot save the backup on the same partition that Vista is on.

You can save the backup to another partition, or (better) an external HD.

If you want to save to another partition, do not use the "recovery" D partition - it is best left alone.

You can create another partition from your Vista one to save your backups on

http://www.vistax64.com/tutorials/95398-disk-management-shrink-partition.html

Hope it helps

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Welp, my Vista Business 32bit started giving the 0x8000FFFF error on the day after the backup set was 1 year old. It was working flawlessly through that time, after all the system upgrades this past year, etc.

Following the advice in this and other forums, I checked all the disks, then deleted the SystemRestore key in the registry as advised here. When I went to do another backup, it failed and told me that System Restore had changed my backup settings, and I needed to edit my settings. I did (with the effect that now I have a different date on my backup set) and it's working fine.

I don't know if it was the chkdsk, the SystemRestore key delete, or the backup set date change. But.. it's back. FYI.

I don't know how MS looks at this internally from a severity/priority point of view, but keeping people's machines from losing their data from absolutely sure-to-occur hardware/user failure someday would be a s1/p2 system reliability bug in my book. It seems like lotsa people are having this problem without getting a lot of help in solving it, it seems.
 

My Computer

System One

Kernel said:
Pazy said:
Hi,

can anyone help me with backup problem.
I getting a notification on the bottom bar right hand side saying backup failure. When i click on this, "Backup status & configuration" window appears, which says

The Backup did not complete succesfully

CATASTROPHIC FAILURE (0x8000FFFF).

So then if i try and do a a back up from control panel. a green bar appears and then go's red completely.

Finaly i get the same message on the bottom right hand side.

can someone please please help because i am :rolleyes::rolleyes: what to do, as i am not familiar with this kind of issues.

thanks
Paz
Click to expand...

Hi Pazy,

Welcome to the vista Forum.

Try this and let us know.

Delete the following keys and check:
HKLM\Software\Policies\Microsoft\WindowsNT\CurrentVersion\SystemRestore
HKLM\Software\Microsoft\WindowsNT\CurrentVersion\SystemRestore

Good luck.
Click to expand...


Hi Kernel,

Thanks for your response but where shouldi start with this on my compute. i don't know where to look for these keys and check. Do i search from start icon or what? i hav not got a clue. Please help and by deleting this keys i hope the computer doesn't stop working.

thanks
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics Card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Keyboard
    DELL
    Mouse
    Dell
    Internet Speed
    100 mbps(office lan)
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