maoritane

hey everyone i have windows ultimate vista running ... things were fine untill a few hours ago... now everytime i start my cpu ... windows keeps crashing... a msg pops up giving me 2 choices ... 1...search internet for solutions then restart explorer or 2..restart explorer...i have tried both but it keeps crashing and up pops the same msg over and over and over again!!! very frustrating... the cpus a 4 years old so its not the best i do need to upgrade and will do so later in the year... does anyone have any idea's or help...

THIS MSG ALSO POPS UP


Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: cmcfg3232.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 498563e1
Exception Code: c0000005
Exception Offset: 00011ded
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 3081
Additional Information 1: a453
Additional Information 2: 0d72bfa11e5caf14eab430b41a816749
Additional Information 3: 27a7
Additional Information 4: 21c46cbefaf5314b93550087191a2bab

Hi Montell,

I did a quick google search of your problem and found this; ThreatExpert Reports

It seems you have a trojan that is buggering up your system. The trojan is allowing remote access to your system. The only sure way to get rid of it is to backup your documents etc.. and do a format and reinstall your system. Others may want to recommend a good anti-malware product to try and remove the trojan, but as I said, the only true way to get rid of it is to format and reinstall vista.

Good luck!

Snarks

I have found that 'Spyware Doctor' is very good at eliminating things like trojans. A complete reformat is the only way to be absolutely certain though.