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Vista - Microsoft Tablet PC Input Component has stopped working.

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Old 03-07-2009   #1 (permalink)


Vista Home Premium x64
 
 

Microsoft Tablet PC Input Component has stopped working.

Ever since March 3rd, 2009, every time I plug in my MANHATTAN WP5540 graphics tablet, WISPTIS.EXE crashes with the Problem Event Name of "APPCRASH." It was 1:42PM when I plugged in my tablet (Atlantic Standard Time.)

I am running Windows Vista Home Premium SP1 x64.

For applications, I only installed Firefox 3.1 beta 2, and for Windows Updates the last time that I installed any (major) updates was February 27th, 2009, and I don't believe that I've plugged my tablet in after that until the 3rd.

My System SpecsSystem Spec
Old 03-08-2009   #2 (permalink)


Win7x64
 
 

Re: Microsoft Tablet PC Input Component has stopped working.

Try to remember what you did on March the 2nd, 2009, and then undo those actions in reverse sequence

More seriously, if you post more detail about the crash - those numbers in the "appcrash" event - someone here may be able to suggest what to do.
My System SpecsSystem Spec
Old 03-08-2009   #3 (permalink)


Vista Home Premium x64
 
 

Re: Microsoft Tablet PC Input Component has stopped working.

Here's the first and latest problem report.
==================================================================

Product
Microsoft Tablet PC Input Component

Problem
Stopped working

Date
03/03/09 2:42 PM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: WISPTIS.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47919924
Fault Module Name: WISPTIS.EXE
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 47919924
Exception Code: c0000005
Exception Offset: 0000000000015987
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 9a73
Additional Information 2: 828ccd0aa00e60583cc3170321571f34
Additional Information 3: 8451
Additional Information 4: 300529c60ca37ab719d70b8e56cbaf14

Extra information about the problem
Bucket ID: 1269549

*****************************************************************

Product
Microsoft Tablet PC Input Component

Problem
Stopped working

Date
03/07/09 9:10 PM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: WISPTIS.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47919924
Fault Module Name: WISPTIS.EXE
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 47919924
Exception Code: c0000005
Exception Offset: 0000000000015987
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 9a73
Additional Information 2: 828ccd0aa00e60583cc3170321571f34
Additional Information 3: 8451
Additional Information 4: 300529c60ca37ab719d70b8e56cbaf14

Files that help describe the problem (some files may no longer be available)
Version.txt
AppCompat.txt
minidump.mdmp

Extra information about the problem
Bucket ID: 1269549
My System SpecsSystem Spec
Old 03-08-2009   #4 (permalink)


Win7x64
 
 

Re: Microsoft Tablet PC Input Component has stopped working.

The numbers are not sufficient in this case, unfortunately.

If you zip up and upload that minidump.mdmp file from the crash report, someone might be able to help.
My System SpecsSystem Spec
Old 03-08-2009   #5 (permalink)


Vista Home Premium x64
 
 

Re: Microsoft Tablet PC Input Component has stopped working.

Attached is the minidump from 03/07/09 9:10 PM.
Attached Files
File Type: zip minidump.zip (53.3 KB, 23 views)
My System SpecsSystem Spec
Old 03-08-2009   #6 (permalink)


Win7x64
 
 

Re: Microsoft Tablet PC Input Component has stopped working.

There's a fix for that crash in SP2. You could apply the SP2 "release candidate" (meaning MS isn't calling it the finished version yet), or just wait until the final SP2 is released.
My System SpecsSystem Spec
Old 04-28-2009   #7 (permalink)


Business 32 Bit
 
 

Re: Microsoft Tablet PC Input Component has stopped working.

So I'm having this same problem and I believe I have determined my common link... and would love some help other than downloading a beta version of SP2 (since I feel like I already have a Beta version w/ SP1)

The one thing I believe could be the common link to my problems is Adobe PDF. This last crash of my tablet functions seems to be around the time I opened a PDF file & attempted to sign a document with the pen. The tablet functions don’t work at all when I am attempting to select anything on a PDF document using my finger or pen instead of the mouse-pad or mouse… but I can’t say for sure because I have not been using the tablet portion of the computer enough to know if I have no problems except when I try to use it with Adobe PDF.

Once I restarted my computer, this is when the DEP decided to protect me from my computer.

DEP then advises me that I can select from certain programs that I don't want DEP to monitor; unfortunately; when you try to select the .exe for this you learn that this is manditory under the DEP and cannot be disengaged...

Any words of wisdom to bring my tabelt back to life aside form a system restore?
My System SpecsSystem Spec
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