page up problems

R

ronieng

New Member
I have a problem that won't go away- while working on any kind of software (either from the MS house, or from other places), my system decides to scroll up, and stay there. it doesn't let me scroll back down to the place i was working. imagine that you are in the calender of outlook- and sudenly you are in 1996, and it will not come back to the present. this thing happens with different mouses attached to the computer, and when only the internal mouse is attached.
I have a Lenovo T-500 with Vista Buisness installed on it. a support call to IBM gave me the suggestion to install a new mouse driver- I did that, it happened again. the only way to be able to work again is to restart the system.
i have scanned the computer using Anti-virus. loaded all the updates the system reomends, and am now ready to give up.
anybody has an idea what can be done? :confused:
 

My Computer

System One

How consistent is it? Meaning, does the problem happen almost all of the time? If you start up Outlook, go into Calendar and then unplug the mouse and leave it for a while, does it still happen? If so, then it's not likely a mouse problem

I'm wondering whether there is a key stuck down on your keyboard or something (like Page Up, Page Down, or Tab)

You could do a similar test as above, but unplug the keyboard instead and see if you are having the same problem

Are these wired or wireless keyboard and mouse you're using?
 

My Computer

System One

  • CPU
    AMD x2 Dual Core 3600+ 1.9GHz
    Motherboard
    GigaByte GA-M55SLI-S4
    Memory
    2GB DDR PC2 5300 RAM
    Graphics Card(s)
    NVidia GeForce GTS 250 512mb
judge1974 said:
Are these wired or wireless keyboard and mouse you're using?
Click to expand...
Wouldn't matter.

Does this happen on the internet too? Or what?

This is a laptop right? Go into device manager (right click computer -> properties -> hardware tab -> device manager) and find the mouse and Keyboard. Disable the built in mouse. See if it continues. If so, enable it, and disable the keyboard. So on until something works.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
Try disabling the touchpad and the trackpoint in the BIOS.

The symptom you describe suggests a hardware level issue, possibly caused by the upper-right edge of the touchpad continuously registering pressure and interpreting it as a "scroll up" command (swiping your finger along the right edge of the touchpad generally serves as the up-down scrollbar on most machines).

If it still happens even with all onboard pointing devices disabled in the BIOS, I'd suggest running in safe mode long enough to conclude whether the same thing is evident there. If so, it's a matter of hunting down the normal-mode-only component thats responsible. "Autoruns" from Sysinternals can help.
 

My Computer

System One

H2SO4 said:
Try disabling the touchpad and the trackpoint in the BIOS.

The symptom you describe suggests a hardware level issue, possibly caused by the upper-right edge of the touchpad continuously registering pressure and interpreting it as a "scroll up" command (swiping your finger along the right edge of the touchpad generally serves as the up-down scrollbar on most machines).

If it still happens even with all onboard pointing devices disabled in the BIOS, I'd suggest running in safe mode long enough to conclude whether the same thing is evident there. If so, it's a matter of hunting down the normal-mode-only component thats responsible. "Autoruns" from Sysinternals can help.
Click to expand...
Exactly. It could also be a driver problem, in which case using the MSConfig "diagnostic startup" will be your best-est friend forevers.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
lordbob75 said:
judge1974 said:
Are these wired or wireless keyboard and mouse you're using?
Click to expand...
Wouldn't matter.

Does this happen on the internet too? Or what?

This is a laptop right? Go into device manager (right click computer -> properties -> hardware tab -> device manager) and find the mouse and Keyboard. Disable the built in mouse. See if it continues. If so, enable it, and disable the keyboard. So on until something works.

~Lordbob
Click to expand...

aw yeah. I didn't notice it was a laptop. My bad :p
 

My Computer

System One

  • CPU
    AMD x2 Dual Core 3600+ 1.9GHz
    Motherboard
    GigaByte GA-M55SLI-S4
    Memory
    2GB DDR PC2 5300 RAM
    Graphics Card(s)
    NVidia GeForce GTS 250 512mb
judge1974 said:
lordbob75 said:
judge1974 said:
Are these wired or wireless keyboard and mouse you're using?
Click to expand...
Wouldn't matter.

Does this happen on the internet too? Or what?

This is a laptop right? Go into device manager (right click computer -> properties -> hardware tab -> device manager) and find the mouse and Keyboard. Disable the built in mouse. See if it continues. If so, enable it, and disable the keyboard. So on until something works.

~Lordbob
Click to expand...

aw yeah. I didn't notice it was a laptop. My bad :p
Click to expand...
I don't recall him saying, I just guessed.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
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