Solved Potential Logitech G7 intermittant mouse freeze solution

richbo

New Member
For all of you G7 owners who continue to struggle with random freezing:

As others have so eloquently noted there is a strong consenus that this is a hardware issue potentially related to multiple factors including radio interferance, battery malfunction / contact issues, usb power, etc.

Here is a list of things to try, any of which may (or may not) solve the problem:

1) unplug the usb transmitter from the adapter and plug it back in. This did the trick for me about 50% of the time. Sometime toggling the DPI buttons (the + and - buttons on the mouse) up and down also helps.

2) if the freeze gets so bad that the cursor wouldn't move try shutting down the PC, unplugging the cord to the power supply, toggling the power supply switch to discharge the motherboard capacitors, then turn on the PC and reboot.

3) clean the battery contacts. Remove the battery and use one side of a Q-tip soaked in isopropanol and clean the contacts on the battery and inside the mouse (the 3 prongs sticking out of the end of the battery slot). Make sure to use the dry end of the Q-tip to remove all of the isopropanol before sticking the battery back into the mouse.

4) if the transmitter is near a wireless router or other transmitter (bluetooth radio, modem, etc.) place it as far away from these devices as possible.
 

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