Scroll wheel works everywhere except IE7 and office

Vista 64. The mouse is an old Logitech UltraX optical, which both MS and Logitech sya uses built-in Vista drivers. The mouse is recognised as a HID compliant device, so I don;t have many advanced options in the control panel / mouse options.

The wheel works everywhere except IE7 and office. Now I presume the office part will get fixed if I can get the IE7 part to work.

Any ideas?

sounds like you might have a bad mouse- my optical with vista drivers works (scroll) in IE and office (though sometimes you need to click the page). I recently had to replace my wireless mouse because the scroll stopped working properly ( there is like a gear in it that clicks- half the time it just spun "freely", and It would not catch to allow scroll function).

If you slowly roll the scroll bar, and it doesnt catch/click every 1/8" of an inch, then it is bad.

It's not hardware. As I said....

abssorb said:

The wheel works everywhere except IE7 and office.

Click to expand...

It also works perfectly in XP and Ubuntu on the same machine (Dual boot Ubuntu, and XP on vmware).

What might be happening in your situation is that the mouse isn't "fully" supported under Vista x64. "Fully" meaning not all functions will work. The fact that it fully works under XP just says supports what I'm saying, and especially if XP was the 32-bit version.

Looking at Logitech's website, I wasn't able to find the mouse (UltraX Optical mouse), thus no driver updates.



I would suggest a new mouse, or...

You could "try" using the new Setpoint drivers, http://www.logitech.com/index.cfm/428/149&cl=us,en?osid=13 but there's no guarentee it'll work.

If it doesn't work, well...

Just trying to help.