Windows Vista Forums

Media Player not responding in Skin Mode

  1. 10 May 2009 #1


    mkh515

    Newbie
    Join Date : May 2009
    Posts : 1
    Windows Vista Home Premium 32-bit
    Local Time: 09:00 PM

    Media Player not responding in Skin Mode

    I am running Vista Home Premium 32-bit with Windows Media Player 11 installed. Just a couple of days ago, I put the Player in Skin Mode, and it stopped responding. When I close out and re-open it, it opens in skin mode, and fails to respond at all. I've never had this problem before. I thought maybe my most recent updates affected it somehow, so I did a System Restore to before those updates. WMP opened in full mode, but still failed to respond when I changed to Skin Mode. Any advice would be appreciated.

    Most recent report of the problem:

    Product
    Windows Media Player

    Problem
    Stopped working



    Date
    5/10/2009 4:23 PM

    Status
    Report Sent

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: wmplayer.exe
    Application Version: 11.0.6001.7004
    Application Timestamp: 49472063
    Fault Module Name: AlbumArt3D.dll
    Fault Module Version: 1.0.0.1
    Fault Module Timestamp: 441e0e9a
    Exception Code: c0000005
    Exception Offset: 00003179
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: f05d
    Additional Information 2: 01446e2ffe549acca0a51b2f93dfd3fb
    Additional Information 3: 44a6
    Additional Information 4: 3f188d41af25e51eb54c4a3808514be1

    Extra information about the problem
    Bucket ID: 1159552649

    Last edited by mkh515; 10 May 2009 at 05:46 PM. Reason: Additional information
      My System SpecsSystem Spec
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  2. 10 May 2009 #2
    H2SO4's Avatar
    H2SO4

    A bit of a numpty
    Join Date : Mar 2009
    Australia
    Posts : 1,241
    Win7x64
    Local Time: 09:00 PM
    australia

     

    Re: Media Player not responding in Skin Mode

    A skin or visualisation pug-in that you installed brought AlbumArt3D.dll with it, and that DLL is causing WMP to crash. In fact, that DLL is fairly old on your machine - "Mon, 20 Mar 2006 02:08:26 UTC" (441e0e9a).

    You should try to work out what/where that DLL came from and hence either update it with a newer version (in the hope that its bugs will be fixed), or remove it if no updates are available.

    A quick web search yields an MS newsgroups discussion which matches your situation very closely:

    WMP 11 Skin in microsoft.public.windowsmedia.player.skins

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Media Player not responding in Skin Mode
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