Microsoft .NET Framework Unhandled exception......

First Hello, I'm new here and to Vista. I purchased my wife a new Toshiba Laptop for Mothers Day and here we are w/ an error already. I've never seen this kind of error before and I'm assuming it is software related and not hardware. But everytime we turn on the computer this error box comes up.

Microsoft .NET Framework

Unhandled exception has occured in your application.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.FormatException: String was not recognized as a valid DateTime.
at System.DateTimeParse.Parse(String s, DateTimeFormatInfo dtfi, DateTimeStyles styles)
at libTMachInfo.CMachInfo.GetFirstBootDate(DateTime& dtFirstBoot)
at TSS.TSSForm.ReadSettings()
at TSS.TSSForm.TSSForm_Load(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at TSS.TSSForm.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3074 (QFE.050727-3000)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
TSS
Assembly Version: 1.1.3138.24512
Win32 Version: 1.1.0.0
CodeBase: file:///C:/Program Files/Toshiba/TOSHIBA Service Station/TSS.exe
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSI....0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
PluginLib
Assembly Version: 1.1.3138.24498
Win32 Version: 1.1.0.0
CodeBase: file:///C:/Program Files/Toshiba/TOSHIBA Service Station/PluginLib.DLL
----------------------------------------
libTMachInfo
Assembly Version: 1.1.3138.24498
Win32 Version: 1.1.0.0
CodeBase: file:///C:/Program Files/Toshiba/TOSHIBA Service Station/libTMachInfo.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3074 (QFE.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSI....0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
36hn3nrk
Assembly Version: 1.1.3138.24498
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
3flkaiij
Assembly Version: 1.1.3138.24498
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Does this make any sence? This is my last ditch effort before I take it back to Best Buy and exchange it for another one. I've google everything I can think of to find a solution on my own but I'm lost here. By the way google is how I found you guys! Thank you very much for looking! Todd

It's software, not hardware, as you said.

An application which relies on the .Net framework (many of them do nowadays) is crashing because a bug somewhere is leading to a date/time conversion routine being called to operate on a sequence of characters which does not resemble a date or time in a known format.

It just looks complex but it's actually a fairly mild reason to crash

If the title of the error window doesn't make it obvious which application crashed, check the "application" event log (run EVENTVWR) for additional info. Once you know which app is crashing, it's a matter of updating it in the hope that an update will contain a fix for the problem, or uninstalling the app if you don't need it.

Thank you very much for you reply! I'm happy to hear it's not a hardware issue as I thought. So I went snooping as you directed and I did find an error but it didn't help me any. Does this make sense to you?

I ran EVENTVWR and looked under Windows Logs then Applications and this is what I got:

Error: Source: WMI Event ID: 10
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Warning: Source: User Profile Service Event ID: 1530
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.
DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-2427874090-4200513560-1106925663-1000_Classes:
Process 1020 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2427874090-4200513560-1106925663-1000_CLASSES

Warning: Source: User Profile Service Event ID: 1530
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.
DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-2427874090-4200513560-1106925663-1000:
Process 1020 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2427874090-4200513560-1106925663-1000

Those are all the warnings and errors I have for today after a fresh reboot. Should I run a reg cleaner or will that just complicate things more? Thank You!

twtcad said:

Thank you very much for you reply! I'm happy to hear it's not a hardware issue as I thought. So I went snooping as you directed and I did find an error but it didn't help me any. Does this make sense to you?

I ran EVENTVWR and looked under Windows Logs then Applications and this is what I got:

Error: Source: WMI Event ID: 10
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Warning: Source: User Profile Service Event ID: 1530
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.
DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-2427874090-4200513560-1106925663-1000_Classes:
Process 1020 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2427874090-4200513560-1106925663-1000_CLASSES

Warning: Source: User Profile Service Event ID: 1530
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.
DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-2427874090-4200513560-1106925663-1000:
Process 1020 (\Device\HarddiskVolume2\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-2427874090-4200513560-1106925663-1000

Those are all the warnings and errors I have for today after a fresh reboot. Should I run a reg cleaner or will that just complicate things more? Thank You!

Click to expand...

Those errors are almost certainly unrelated to the .Net app crash, and I hope you used the "copy" button on the event dialog, as opposed to writing all that out by hand!

Personally, I would not recommend the use of "registry cleaners" to anyone, ever, for any purpose whatsoever. They rarely fix problems but they frequently cause them.

The issue is merely to identify which application is crashing. Looking a bit more closely at your error message, it appears to be a Toshiba utility:

file:///C:/Program Files/Toshiba/T...tation/TSS.exe

Persumably it's a Toshiba laptop? I'd suggest you either update the "Toshiba Service Station" application, in the hope that the newer version will fix its code-level problem, or uninstall TSS if you're confident you don't need it.

Dude.....you rock! Yes it is a Toshiba and yes it was the Toshiba Service Center program causing the problem. I went to Toshiba's website and dl'd the latest version and tried to update it. Still had issue, so I uninstalled TSS and problem was gone. So I rebooted and reinstalled TSS and bam problem back. So needless to say that program is now gone and will stay that way! Again, Thank You very much for picking up on the TSS!

Oh and no I did not type all that above, I used copy/paste! and gotcha on the Reg cleaners........

I added rep!

twtcad said:

Dude.....you rock! Yes it is a Toshiba and yes it was the Toshiba Service Center program causing the problem. I went to Toshiba's website and dl'd the latest version and tried to update it. Still had issue, so I uninstalled TSS and problem was gone. So I rebooted and reinstalled TSS and bam problem back. So needless to say that program is now gone and will stay that way! Again, Thank You very much for picking up on the TSS!

Oh and no I did not type all that above, I used copy/paste! and gotcha on the Reg cleaners........

I added rep!

Click to expand...

Glad to hear it's all good now