vista x64 freezes at welcome

R

racdrvr1

Member
have been experiencing frequent crashes, freezes, and BSOD lately and after some research decided the video card/driver might be a likely culprit.

ran memtest just prior to see if RAM might be the issue; no errors

uninstalled video driver; and was prompted to restart to finalize removal of old driver

however, the system now freezes on startup at the welcome screen when starting normally or in safe mode

any suggestions would be much appreciated
 

My Computer

System One

Hi racdrvr, seems like a 3rd party start up application is causing this issue.
Open msconfig and disable all startup items in msconfig and restart your computer. Let us know what happens then?
 

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC
In addition to what dinesh suggests, you could try booting into safe mode. This will load the minimun necessary to run the OS. If that boots then it is probably either a third party app or driver causing the problem.

Please keep us posted.

Gary
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    CPU
    Intel Core2 Quad Q6600
    Memory
    Crucial Ballistix 4x2GB PC2 6400
    Graphics Card(s)
    NVIDIA GeForce 8600 GTS 256 MB
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    HP w2207 + HPvs15
    Screen Resolution
    1680x1050 + 1024x768
    Hard Drives
    2-WD5000AAKS-500 GB
    WD 5000AAV-500 GB external
    Keyboard
    Microsoft Comfort Curve
    Mouse
    MX Revolution
    Other Info
    Wacom Intuos 2 Graphics Tablet
    Experience Index=5.5
wasn't booting in safe mode either. after 5 tries, oddly enough, I was just able to log on, and vista did it's usual automatic install of a less current driver. I had downloaded a more current version which came in an executable package.

However, most of what I've read indicates that video drivers should not be overwritten but rather uninstalled and reinstalled which was my initial intent. Yet, I was just advised not to update with the current driver but rather use the version installed by Vista.

Are there any workarounds to prevent vista from installing the incorrect drivers, or any drivers in general for that matter, short of removing system files from the file repository, which I'd like to avoid if possible?

BTW - the BSOD, just prior to removal and reinstallation of the video driver, began with something along the lines of:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

. . .
 

My Computer

System One

That’s a pretty generic start to an error code, do you have any other information on the error code?

A good way to find out about these error codes is to simply copy and paste the code into the search box on Microsoft.com, which usually leads to some good help info.

Cheers
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS M1330
    CPU
    Intel Core 2 Duo
    Memory
    3GB

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC
Thanks Ron. It took ages for me to find that fix.
 

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC
You must log in or register to reply here.
Back
Top