Windows Vista Forums

cant delete files from maxtor external drive

  1. #1



    Newbie
    Join Date : Jun 2009
    Posts : 1
    vista ultimate x64
    Local Time: 01:15 PM

    cant delete files from maxtor external drive

    first post for me here , need help solving a problem . just recently upgraded my system , dell precision 690 work station 64 bit . was working on xp 64 pro now on vista ultimate . works great with a coupl of quirkes , one which is very annoying , i have a maxtor external hard drive 1TB which i cant seem to delete files from , keep getting the error message 0x80070571 disk structure is corrupted and unreadable . dosnt seem to be as i can copy files to computer HD and edit to my hearts content . i would like to be able to delte many unwanted files from the maxtor and think this is a permissions problem . working thru my computor and going into the maxtor HD properties i seem to have all the permissions i need but when i then go into the maxtor HD and highlight a folder and check out the security permissions in properties the options are grayed out and unchangable .
    thanking you in anticipation of a positive response
    mulmike

      My System SpecsSystem Spec

  2.   


  3. #2
    CyberZeus's Avatar

    Senior Member
    Join Date : Sep 2008
    Inveruno (MI)
    Posts : 168
    Vista Ultimate x64 SP2
    Local Time: 01:15 PM
    italy

     

    Re: cant delete files from maxtor external drive

    Welcome to Vista Forums!

    I think it's not a permission problem, the error talks about corruption.
    I suggest you to backup the data on your esternal hard drive and format it in "Disc management".

    CyberZeus

      My System SpecsSystem Spec

  4. #3
    sassofalco's Avatar

    What bad, bad,habit?

    Join Date : Sep 2008
    Mount Sheridan, Tropical Queensland, Australia
    Posts : 1,018
    Vista Home Premium 32bit [x86] - SP2
    Local Time: 10:15 PM
    australia au queensland

     

    Re: cant delete files from maxtor external drive

    Quote Originally Posted by mulmike View Post
    first post for me here , need help solving a problem . just recently upgraded my system , dell precision 690 work station 64 bit . was working on xp 64 pro now on vista ultimate . works great with a coupl of quirkes , one which is very annoying , i have a maxtor external hard drive 1TB which i cant seem to delete files from , keep getting the error message 0x80070571 disk structure is corrupted and unreadable . dosnt seem to be as i can copy files to computer HD and edit to my hearts content . i would like to be able to delte many unwanted files from the maxtor and think this is a permissions problem . working thru my computor and going into the maxtor HD properties i seem to have all the permissions i need but when i then go into the maxtor HD and highlight a folder and check out the security permissions in properties the options are grayed out and unchangable .
    thanking you in anticipation of a positive response
    mulmike
    Quote Originally Posted by CyberZeus View Post
    Welcome to Vista Forums!

    I think it's not a permission problem, the error talks about corruption.
    I suggest you to backup the data on your esternal hard drive and format it in "Disc management".

    CyberZeus
    G'Day mulmike and bon giorno CyberZeus,

    The problem of Error message 0x80070571 first appeared when I tried to do a scheduled back-up to the Maxtor HD, and showed like this;
    cant delete files from maxtor external drive-maxtor-backup-failure.jpg
    I then tried delete a Folder from the M:\ drive, and got the following Error message;
    cant delete files from maxtor external drive-maxtor-delete-error-snip.jpg
    With that, I thought that I would try and work within the M:\ drive by creating a new Folder, then merging all the unwanted Files and Folders into it, and then deleting that. No go. In trying to create a new Folder, up came;
    cant delete files from maxtor external drive-maxtor-new-folder-error.jpg

    I've just spent days trying to find a fix for this error......without success. Today, I resolved the issue by downloading all the Folders and Files that I wanted to keep to other Drives, [Hard Drives and Flash Drives], and to be certain, then Formatted the Maxtor HD [M; \ drive], including all retained Backup Files, TWICE!!

    A new system backup went through like a breeze.......but my fingers are still crossed!!

      My System SpecsSystem Spec

  5. #4
    CyberZeus's Avatar

    Senior Member
    Join Date : Sep 2008
    Inveruno (MI)
    Posts : 168
    Vista Ultimate x64 SP2
    Local Time: 01:15 PM
    italy

     

    Re: cant delete files from maxtor external drive

    Hope it'll work!

      My System SpecsSystem Spec

  6. #5
    sassofalco's Avatar

    What bad, bad,habit?

    Join Date : Sep 2008
    Mount Sheridan, Tropical Queensland, Australia
    Posts : 1,018
    Vista Home Premium 32bit [x86] - SP2
    Local Time: 10:15 PM
    australia au queensland

     

    Re: cant delete files from maxtor external drive

    Quote Originally Posted by CyberZeus View Post
    Hope it'll work!
    ......that's why the crossed fingers, and lighted joss-sticks. I ran chkdsk on the Drive, but it came up with nothing. From what I've read, there seems to be some issue with Windows Registry/Maxtor HD, but nobody seems to have found the bug.

      My System SpecsSystem Spec


cant delete files from maxtor external drive
Similar Threads
Thread Forum
Urgent!! Can't copy/move or open files in Maxtor external drive. Vista file management
Maxtor external drive Vista hardware & devices
Maxtor External Drive not recognized Vista hardware & devices
Maxtor External drive and vista... Maxtor won't help me! Vista General
Maxtor External Drive Support Vista General