Vista - My Laptop doesnt Play DVDs

Hi,

Can anyone help. My Advent laptop can play CD - Roms, but it doesnt recognize any DVDs

There are no Lower and Upper Filters in Register, linked to the Drive .

I have uninstalled the drivers to the drive and even the uninstalled the and reinstalled ATA controller.

The Laptop is running Vista HP with SP1

Anymore ideas ???

Does your drive fail to READ DVDs, or fail to PLAY them? When you insert a DVD, are there any error messages or anything that come up?

Sorry for asking such a basic question, but does your drive even support DVDs?
Go into My Computer and don't put a disc in and it should say something like this if it is a DVD supported drive:

[IMG]file:///C:/Users/Rahul/AppData/Local/Temp/moz-screenshot-1.jpg[/IMG][IMG]file:///C:/Users/Rahul/AppData/Local/Temp/moz-screenshot-2.jpg[/IMG][IMG]file://C:%5CUsers%5CRahul%5CPictures%5CCapture.jpg[/IMG]

Sorry if the image doesn't come out.

in answer to both questions

• It doesnt read DVDs and when you insert one it asks please insert disk
• Yes it is a DVD- RW Drive. Its as played DVDs in the past.

Hope that answers your questions? Hope you can help?

hi Goonerman,

see attached pic.

open device manager, find the DVD drive, double click then uninstall.

REBOOT

now seeif all is well.


B4 YOU DO THIS READ OTHER POSTS FIRST, It has worked for me.

Hi pacinitaly

Thanks for the advice. I have tried this as well, still no luck. Do you have any other suggestions?

Thanks

It seems this is a very common problem among laptops, I know there is a work-around but I got to tell you, my laptop doesn't have a DVD now because of it and I had to redo my whole OS with an External DVD someone lend me.

Google the work around, I know you'll find it, it has to do with removing a few things in your registry. If you attempt this, make sure you back up your registry and make a system restore checkpoint while you are at it... it may get ahiry and gloomy for you

Thanks AstaLaVista

Will try and keep everyone informed

If you're going to be getting into your registry, I'd suggest doing a good backup. Here's a link to how to backup your PC:

http://www.microsoft.com/windows/win...pc-backup.aspx

Cheers,

It may be outdated drivers- I really don't know.
If you tell me the model of your drive I could get you drivers. Also, what is your computer manufacturer and model so I could find OEM drivers.