Working with Vista Enterprise, 32Bit. Tried to install a Phaser 8560 at a client's desk.
Logged in as Admin, waited over 15 minutes for Vista to recognize the printer and install the drivers for the printer and for the USB before I got impatient. Ran the CD and installed manually. Sometime later, I assume Windows finally got around to finishing the install for the printer because the next day I got a call from that same client saying her printer wasn't working . Now my client has two icons of the same printer. The first icon, of course, doesn't work. (The 2nd, "Copy 1" does)
What I'd like to do is apply the simple solution of deleting the non-working first icon and deleting the Registry entry assiociated with that icon - what concerns me is that Vista finished the install of the printer after I had installed manually and I suspect it would continue to re-detect and re-install if I were to delete the non-working icon.
Is there a way to stop Windows from automatically installing a particular piece of hardware? I'm sure there's a Registry entry out there that will turn off Plug-n-Pray totally, but I don't want to inhibit future installs of other devices.
Logged in as Admin, waited over 15 minutes for Vista to recognize the printer and install the drivers for the printer and for the USB before I got impatient. Ran the CD and installed manually. Sometime later, I assume Windows finally got around to finishing the install for the printer because the next day I got a call from that same client saying her printer wasn't working . Now my client has two icons of the same printer. The first icon, of course, doesn't work. (The 2nd, "Copy 1" does)
What I'd like to do is apply the simple solution of deleting the non-working first icon and deleting the Registry entry assiociated with that icon - what concerns me is that Vista finished the install of the printer after I had installed manually and I suspect it would continue to re-detect and re-install if I were to delete the non-working icon.
Is there a way to stop Windows from automatically installing a particular piece of hardware? I'm sure there's a Registry entry out there that will turn off Plug-n-Pray totally, but I don't want to inhibit future installs of other devices.