Problem installing .exe application

Sarah0622

New Member
I have Vista Ultimate x64. I just went online and purchased WinZip 12.1 Standard. I can get it to download to my desktop just fine, but whenever I try to run the .EXE application, it says "Starting Windows Installer" and then the screen fades and my computer shuts down. Over, and over, and over. I know this software is compatible with Vista, so what is the issue? BTW, User Account Control is disabled, and I am Administrator.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC
Seems like your windows installer is corrupt or some spyware or trojan infection is causing this issue.
 

My Computer

System One

  • Manufacturer/Model
    Compaq
    CPU
    intel core 2 duo T 5550 @ 1.83 MHz
    Motherboard
    intel 965 chipset family
    Memory
    2 GB DDR 2 SD RAM @ 667 MHz
    Graphics Card(s)
    On board upto 358 MB RAM
    Sound Card
    Onboard
    Monitor(s) Displays
    15"
    Hard Drives
    160 GB WDC
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