Please Help Decipher and solve my BSOD Problems !! Thanks

L

LBJ

New Member
I have gotten 3 BSOD's in a row now and have no idea why I have gotten this ... I ran the debugging tool and came up with the dump info from the last time I got it ... If anyone can give me an idea as to why this is happening I would greatly appreciate the help ... Thank You !!






ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: nt

FAULTING_MODULE: fffff80002058000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 49e0237f

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
fffffa8005e00000

FAULTING_IP:
nt+2e2fde
fffff800`0233afde ?? ???

MM_INTERNAL_CODE: 2

CUSTOMER_CRASH_COUNT: 3

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002112a5a to fffff800020b2450

STACK_TEXT:
fffffa60`08aec3f8 fffff800`02112a5a : 00000000`00000050 fffffa80`05e00000 00000000`00000000 fffffa60`08aec4e0 : nt+0x5a450
fffffa60`08aec400 00000000`00000050 : fffffa80`05e00000 00000000`00000000 fffffa60`08aec4e0 00000000`00000002 : nt+0xbaa5a
fffffa60`08aec408 fffffa80`05e00000 : 00000000`00000000 fffffa60`08aec4e0 00000000`00000002 00000000`00000000 : 0x50
fffffa60`08aec410 00000000`00000000 : fffffa60`08aec4e0 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`05e00000


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
nt+2e2fde
fffff800`0233afde ?? ???

SYMBOL_NAME: nt+2e2fde

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntoskrnl.exe

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------
 

My Computer

System One

LBJ said:
I have gotten 3 BSOD's in a row now and have no idea why I have gotten this ... I ran the debugging tool and came up with the dump info from the last time I got it ... If anyone can give me an idea as to why this is happening I would greatly appreciate the help ... Thank You !!






ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: nt

FAULTING_MODULE: fffff80002058000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 49e0237f

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
fffffa8005e00000

FAULTING_IP:
nt+2e2fde
fffff800`0233afde ?? ???

MM_INTERNAL_CODE: 2

CUSTOMER_CRASH_COUNT: 3

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002112a5a to fffff800020b2450

STACK_TEXT:
fffffa60`08aec3f8 fffff800`02112a5a : 00000000`00000050 fffffa80`05e00000 00000000`00000000 fffffa60`08aec4e0 : nt+0x5a450
fffffa60`08aec400 00000000`00000050 : fffffa80`05e00000 00000000`00000000 fffffa60`08aec4e0 00000000`00000002 : nt+0xbaa5a
fffffa60`08aec408 fffffa80`05e00000 : 00000000`00000000 fffffa60`08aec4e0 00000000`00000002 00000000`00000000 : 0x50
fffffa60`08aec410 00000000`00000000 : fffffa60`08aec4e0 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`05e00000


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
nt+2e2fde
fffff800`0233afde ?? ???

SYMBOL_NAME: nt+2e2fde

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: ntoskrnl.exe

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------
Click to expand...


If u upload the minidumb.dmp file, it would be easier to sort out the issue

By default the file will be stored in c:\windows\minidump
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics Card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Keyboard
    DELL
    Mouse
    Dell
    Internet Speed
    100 mbps(office lan)
Thank you for looking into my problem everyone !! Here are the minidump files in .zip form .... I hope this can help to further diagnose the issue !! I would also like to add that I have figured out that the issue happens specifically when I am using my mlb.com stream ... I have paid to watch baseball games online and have never had any issues doing so until now ... When I start the game it comes on for some time and then lockes up and goes to a BSOD immediately .... Thank you for any help you provide ....
 

Attachments

  • Minidump.zip
    63.7 KB · Views: 8

My Computer

System One

LBJ said:
Thank you for looking into my problem everyone !! Here are the minidump files in .zip form .... I hope this can help to further diagnose the issue !! I would also like to add that I have figured out that the issue happens specifically when I am using my mlb.com stream ... I have paid to watch baseball games online and have never had any issues doing so until now ... When I start the game it comes on for some time and then lockes up and goes to a BSOD immediately .... Thank you for any help you provide ....
Click to expand...


Are u using Kaspersky AV software with any tv plugin on your browser?....
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics Card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Keyboard
    DELL
    Mouse
    Dell
    Internet Speed
    100 mbps(office lan)
delphin is right. The dump files point to kl1.sys - a component of Kaspersky.

I seem to have done these files before (I recall the MLB streaming stuff) - is this the same set of dump files?

I do not recommend using Internet Security applications from any vendor - but the Kaspersky Antivirus is a good program.

There's also some other older drivers on your system that you may want to update:
Code: 
nvraid.sys   Wed Jun 06 16:34:01 2007
L8042Kbd.sys Wed Apr 11 19:29:56 2007
pcouffin.sys Tue Dec 05 09:39:30 2006
ezplay.sys   Mon Apr 30 06:08:55 2007
npf.sys      Tue Nov 06 15:10:02 2007

Here's a summary of the dump files:
Code: 
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Fri Jul 17 22:17:42.816 2009 (GMT-4)
System Uptime: 0 days 6:27:10.969
BugCheck 50, {fffffa60037d1008, 0, fffff800020c8f63, 0}
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : kl1.sys ( kl1+59621 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  mlb-nexdef-auto
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Fri Jul 17 22:29:07.922 2009 (GMT-4)
System Uptime: 0 days 0:10:13.685
BugCheck 50, {fffffa8009a00000, 0, fffff800022f9fde, 2}
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : kl1.sys ( kl1+59621 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  mlb-nexdef-auto
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 6002.18005.amd64fre.lh_sp2rtm.090410-1830
Debug session time: Fri Jul 17 22:47:55.894 2009 (GMT-4)
System Uptime: 0 days 0:17:58.031
BugCheck 50, {fffffa8005e00000, 0, fffff8000233afde, 2}
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : kl1.sys ( kl1+59621 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  mlb-nexdef-auto
 

My Computer

System One

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