Solved Vista Complete Backup problem

T

tomwong

New Member
I have Vista Home Premium 32bit. Vista became corrupted to the point where I was not even able to start in safe mode. I managed to make a set of backup dvds through the HP backup system just before the computer completely died.

Vista Home Premium does not recognize these backup dvds, even though it does show that there are files on each of the dvds. Is there any way to retrieve the information on them? Any leads are greatly appreciated.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion a6152n
    Motherboard
    Intel Core 2 Quad
    Memory
    3gb
    Hard Drives
    400gb
tomwong said:
I have Vista Home Premium 32bit. Vista became corrupted to the point where I was not even able to start in safe mode. I managed to make a set of backup dvds through the HP backup system just before the computer completely died.

Vista Home Premium does not recognize these backup dvds, even though it does show that there are files on each of the dvds. Is there any way to retrieve the information on them? Any leads are greatly appreciated.
Click to expand...

What is the extension of the files.. And you need the hp backup system software to restore the backup.. ;)
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics Card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Keyboard
    DELL
    Mouse
    Dell
    Internet Speed
    100 mbps(office lan)
from what I understand, home prem will not do a full backup. only ultimate edition
 

My Computer

System One

  • Manufacturer/Model
    gateway/m6881
    CPU
    centrino core 2 duo 2.2ghz T7500
    Memory
    3GB
    Hard Drives
    500GB WD
    Mouse
    logitech
    Internet Speed
    fios 35MB not!!!!
pacinitaly said:
from what I understand, home prem will not do a full backup. only ultimate edition
Click to expand...

I think he is talking about the backup DVDs he burnt from the recovery partition. Strange though that they don't work. I would try to open the first DVD and look for the installation .exe. Then double click on that.
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs
    1x60GB OCZ SSD
    6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop
Thanks for the responses. They were HP backup dvds. The problem ended up being that the software HP uses to recover the data is a complete disaster. After hours and hours of searching, I found a link on another forum for a fix the software developer released.

http://rapidshare.com/files/181080307/Emergency_Recovery_Tool_RC_2.zip

I have no idea how the HP service reps don't know about this. In any event, here it is in case anyone else has this problem. :D
 
Last edited by a moderator:

My Computer

System One

  • Manufacturer/Model
    HP Pavillion a6152n
    Motherboard
    Intel Core 2 Quad
    Memory
    3gb
    Hard Drives
    400gb
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